Alexa App Is Not Working? The Steps to Fix the Issues

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Alexa App Is Not Working? The Steps to Fix the
Issues

• Alexa Echo Help
• Visit On Our Website https//alexa-echo-help.com
• Contact Number 6092322932

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• The range of voice assistants Amazon Echo will
  surely surprise this year in the USA, especially
  after the release of Google Home. And as often,
  each new product brings its share of
  dysfunctions.
• Here are some of the problems you may encounter
  on the Echo, Amazon echo dot setup, Echo Tap and
  Echo Show, with suggestions for solving them.

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1. Wi-Fi Connection Is Inconsistent or
Nonexistent

• The Amazon Echo's connectivity status is
  indicated by the power LED at the bottom of the
  back of the device. A white light means that the
  reception is good and orange indicates that there
  is no Wi-Fi connection.
• If you experience intermittent connectivity or no
  Wi-Fi connection with your Amazon Echo, here's
  what to try.
• Alexa App Setup Amazon Alexa Setup

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• First, follow the usual old-fashioned procedure
  restart your modem and turn off and on your Echo.
• If that does not help and the rest of the network
  is working well, you can think about
  repositioning your Echo away from devices that
  might interfere with the signal.
• You can also reduce congestion on your Wi-Fi
  network by removing unused devices from the
  network.

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• If you have a dual-band modem, you may have two
  networks installed. Try to go from 2.4GHz to 5GHz
  or vice versa. 5GHz promises less interference,
  better speeds and a more stable and often less
  congested connection.
• Alternatively, 2.4GHz may be better for devices
  that may be further away from the router,
  especially if the signal has to pass through the
  walls.
• Move your Echo to a higher surface, such as a
  shelf, to avoid signal interference.

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2. Alexa Does Not Connect To Other Devices

• One of Alexa's many talents is her ability to act
  as a voice-activated intelligent home center for
  a wide range of devices from manufacturers such
  as Philips, SmartThings or Nest. However,
  configuration and connection is not always easy.

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• First, make sure your device is really compatible
  with Echo. It may need a bridge like the
  SmartThings or Wink hub.
• If all else fails, you can usually rely on If
  This Then contact Amazon Alexa device support to
  help fill the compatibility gaps. There is even
  an official Alexa IFTTT channel.
• The next step, of course, is to follow the
  installation instructions for the device before
  asking Alexa to find out. You may need to
  download a companion app to the smartphone

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• Of course, make sure all devices are connected to
  the same WiFi network as the Echo.
• Amazon Echo Support Alexa Echo Setup

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3. Alexa Does Not Understand Me

• "I'm sorry, I do not understand the question" can
  sometimes be the most pronounced sentence of
  Alexa and it can be very frustrating. Alexa's
  speech recognition naturally improves as she gets
  to know you, but there are ways to avoid
  repeating yourself.
• Start by using the voice training tool. Go to
  Settings gt Voice Training in the Alexa app and
  you will be asked to state 25 pre-selected
  phrases to Amazon Alexa help learn your lexicon.

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• Then check what Alexa really heard. The Alexa app
  keeps a note of all your requests, so you can see
  exactly what she understood. Go to the
  application settings and click on History. Here
  you can identify badly-recognized words and
  perhaps express them more clearly.
• Finally, look at where Amazon Alexa is. Is the
  object located near noisy appliances such as an
  air conditioning unit, TV, stereo or dishwasher?
  Amazon also says that microwaves or baby monitors
  could also cause interference, and the firm
  advises keeping Echo at least 20 centimeters off
  a wall.

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4. Alexa Does Not Connect To My Bluetooth Devices

• Amazon Echo supports Advanced Audio Distribution
  Profile (A2DP SNK) and Audio / Video Remote
  Control Profile (AVRCP). The first step is to
  make sure your Bluetooth device has the required
  battery charge.

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• If you still have problems, you can unplug and
  re-sync your Bluetooth devices. Open the Alexa
  app and click Settings. Click on your Echo
  device, select Bluetooth and Clear all aired
  devices".
• To pair the devices, say Pair to put the Echo
  in discovery mode. Then access the Bluetooth
  settings of your device or application to pair as
  usual. Alexa will then confirm the connection.

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5. Streaming Services Are Not Streamed

• One of the best skills of Echo is its ability to
  stream media from multiple sources, such as
  Spotify, TuneIn or Deezer. However, if you
  experience broadcast problems, it is likely that
  this is due to WiFi interference. If this is the
  problem, follow the steps previously described.
• Other potential culprits may include your
  Internet speed and even the firewall that you
  have on your network.

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• If your connection is less than 0.5 Mbps, you
  probably do not have enough luck to benefit from
  effective streaming.
• In addition, Amazon recommends that you make sure
  that the following ports are open if you perform
  additional security measures

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6. Reduction of Unwanted Triggers

• If you do not want your speaker to be triggered
  whenever the word "Alexa" is spoken, on TV or by
  a neighbor for example, it may be better to make
  a small change. You can change the recognition
  word in the Alexa app by choosing Settingsgt Your
  Echogt Edit Recognition Word. Unfortunately, you
  will have the choice between "Amazon" and "echo
  setup help". Not very funny is not it?

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• Of course, you can still press the microphone
  button at the top of the Echo to temporarily
  prevent it from listening to your conversations
  and other TV shows.

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7. Alexa Does Not Do What Is Asked Of Her

• Alexa has access to about 25,000 skills and all
  will not work as you think. If a particular
  function does not do what is said to him. To fix
  this, we can try to deactivate and reactivate.

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• In the Alexa app, you can navigate to Your
  Skills ", find the skill and navigate to "Manage
  Preferences". You can turn them on and off. This
  could solve the problem.
• If this is not the case, you must use the
  application to completely disable the skill and
  then reactivate it. Once you're done, restart
  your Amazon Alexa device and see if that solves
  the problem.

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8. If All Else Fails...

• This should only be a last resort, but you can do
  a factory reset of your Amazon Echo and start
  afresh. There is a reset button next to the AC
  adapter.

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• You will need to use a pin (or something as small
  and pointed). Hold down the button until the
  light ring turns orange to reset. The only thing
  to remember is that you will have to repeat the
  entire configuration and your devices. Contact us
  if you are facing such problems to get quick
  help.

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