Steps to Troubleshoot ‘Bluetooth Disconnect’ Issue in Lenovo Laptop - PowerPoint PPT Presentation

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Steps to Troubleshoot ‘Bluetooth Disconnect’ Issue in Lenovo Laptop

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Title: Steps to Troubleshoot ‘Bluetooth Disconnect’ Issue in Lenovo Laptop


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Steps to Troubleshoot Bluetooth Disconnect
Issue in Lenovo Laptop
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(No Transcript)
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  • Laptop is an amazing device which you can carry
    wherever you wish to. Now working becomes much
    easier because you can access your device from
    anywhere you wish to. Lenovo laptops have amazing
    features which you can use for better
    productivity. One of these features is Bluetooth.
    You can use Bluetooth to share any file with
    anyone within 10m of range. You dont have to
    worry about cables or connectivity with it. But
    sometimes, Bluetooth stops working and it can be
    an annoying for users. Lenovo support NZ gives
    you all the necessary information in order to
    troubleshoot this issue.

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Steps to troubleshoot Bluetooth disconnect issue
  • Check if the Bluetooth is on
  • Sometimes, we forget to turn it on and thus are
    not able to use it. Check if your laptop has a
    separate button which turns it on. Press the
    button and start using your Bluetooth. If your
    laptop doesnt have a separate button, then try
    pressing Fn F5. This will open a new window.
    Click on Power in wireless settings to turn it
    on.

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  • Check if the Bluetooth is identified by the
    Laptop.
  • To check this, click on properties by clicking on
    my computer. Go to hardware and choose device
    manager. In device manager, you can see whether
    the Bluetooth has been listed in network
    adapters.

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  • Check whether correct Bluetooth drivers have
    been installed
  • Outdated drivers wont help in proper
    functioning. Make sure that you have updated the
    drivers. Visit the official website of Lenovo and
    download the latest version.

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  • See that the device is in range
  • If you are too far away from the device, then
    Bluetooth will not be able to share files with
    it. Make sure that the device is within 10m of
    your laptop.

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  • These steps will make sure that you can
    successfully connect with Bluetooth and use it.
    But if you are still not able to connect, then
    you can contact Lenovo technical support helpline
    number 099508860 to get your problems solved. We
    have solutions to your every technical related
    query.

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  • Thanks for watching this presentation
  • For more information about our service please
    contact us by dialing 099508860.
  • Original Source Steps to Troubleshoot Bluetooth
    Disconnect Issue in Lenovo Laptop
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