Which of the gurus would be the father of quality control Which had the greatest impact on management Which is noted for robust design

1
TOTAL QUALITY MGMTinfo_at_casestudyhelp.in91
94220-28822
2

• TOTAL QUALITY MGMT
•  
• Q1.Describe how the golden rule does or does not
  influence each of the six concepts of TQM. 
• Q2.Of the six basic TQM concepts, which were the
  most effective in World War II? Explain. 
• Q3.Which of the gurus would be the father of
  quality control? Which had the greatest impact on
  management? Which is noted for robust design? 
• Q4.Select a product or service and describe how
  the dimensions of quality influence its
  acceptance. 

3

• Q5. Working as an individual or in a team of
  three or more people, determine two or more
  obstacles to implementing TQM in one or more of
  the organizations listed below 
• (a) Large bunk 
• (b) Health-care facility 
• (c) University academic department 
• (d) University nonacademic department 
• (e) Large department store 
• (f) Grade school 
• (g) Manufacturing facility 
• (h) Large grocery store 

4

• www.casestudyhelp.in
• info.casestudyhelp_at_gmail.com
• info_at_casestudyhelp.in
• 91 94220-28822