How Small Businesses Can Benefit from Call Tracking - PowerPoint PPT Presentation

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How Small Businesses Can Benefit from Call Tracking

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With this passage you can learn how call tracking is a great way for small business to analyze which marketing efforts that gives you the ultimate ROI. You can also figure out where the calls are coming from and use that data in your marketing strategy. – PowerPoint PPT presentation

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Title: How Small Businesses Can Benefit from Call Tracking


1
How Small Businesses Can Benefit from Call
Tracking
2
  • As a small business owner, you already know that
    you have to make the best of a limited marketing
    budget. You simply dont have the time or money
    to waste on campaigns that produce disappointing
    results. You need reliable tools and campaigns to
    show whats working and what you need to scrap.

3
  • Call tracking is an excellent resource to assist
    you in analyzing different campaigns. It also
    allows you to listen and truly hear what your
    customers say so you can help them obtain the
    greatest value for their money.
  • Digital Marketing Depot reports that people who
    end up at a landing page only follow through with
    a sale less than 10 percent of the time.

4
  • Sometimes its as low as two percent. Thats
    discouraging, but did you know that phone calls
    can produce conversions as much as 80 percent of
    the time? This may sound surprising in our
    virtual world, but people still crave and value
    human contact.
  • Its a costly mistake to assume that most of
    your sales will come through your website.

5
  • Even though potential customers start on your
    landing page, theyre more likely to finish the
    transaction by phone. Call Sumos call tracking
    program is a simple and budget-friendly way to
    increase sales.

6
Missed Calls Mean Missed Opportunities
  • We live in an always-connected world where
    people expect service 24 hours a day, seven days
    a week. No one wants to call a company late on a
    Friday afternoon only to discover they cant
    speak to a human being until Monday morning.
    Despite this expectation, most small businesses
    cant afford the expense of a 24-hour operation.

7
  • Unfortunately, that means you have no way of
    knowing how many calls came into your company
    during off-hours.

8
  • Your customers likely continue to call after
    quitting time, especially those located in
    different time zones. Missed calls often mean
    missed revenue. With call tracking, you can learn
    more about these calls and use the data to your
    companys advantage. For example, it tells you if
    the person heard a radio ad in the evening or
    responded to a mailer. This lets you know which
    campaigns are working so you can budget
    accordingly.

9
Improve the Focus of Your Marketing Efforts
  • Small businesses account for 54 percent of all
    sales in the United States, according to the
    Small Business Administration (SBA). They also
    provide more than 50 percent of the jobs in this
    country. When large corporations had to lay
    people off, small businesses only grew. They are
    an essential part of the worlds economy.

10
  • As your small business grows and expands, you
    need to know about potentially new markets. Our
  • call tracking software make it possible for you
    to find new areas of focus

11
  • so you can grow your market share.
  • Its essential to know the location of your
    callers. While you might expect that most are
    local, you might be surprised at what you learn.
    For example, some callers might be located in
    dead zones where they cant access the resources
    your company provides. With Call Sumo, you can
    identify specific area codes for future marketing
    efforts.

12
Improve Your Return on Investment
  • Knowledge is the biggest thing you gain when you
    enable call tracking. It allows you to see
    first-hand the marketing efforts that give you
    the greatest ROI. Theres no sense in creating a
    beautiful ad if few people follow through and
    contact your company.

13
  • Are you throwing money at social media campaigns
    and online marketing to see what works?

14
  • As a small business owner, you dont have the
    resources to continue that indefinitely. When
    something isnt working, you need to tweak or
    discontinue it as soon as possible. Call tracking
    identifies the problem areas so you can take
    quick action.

15
Call Tracking is Easy on Your Budget
  • Call Sumo understands that you need to consider
    your budget carefully before bringing on a new
    product. We charge a flat monthly fee for each
    phone number that you enable. You can also record
    each call and pay just one to two cents per
    minute when you play it back.

16
  • We act as a partner to your small business by
    providing metrics about your current customers as
    well as potential customers. Its an excellent
    way to expand your companys marketing efforts
    without incurring the expense involved with
    hiring more people.

17
  • Best of all, your customers remain unaware of
    the call tracking software in the background. It
    tracks every call and sends it straight to your
    small business.
  • We would love to provide you with a
    demonstration of our product. If youre not fully
    satisfied, we offer a money back guarantee for
    the first 30 days.
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