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Teckinfo.com: Call Center Solutions - Call Center Software Solutions

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Teckinfo provides highly scalable call center software solutions to enterprises. It has a specialization in Call Center Software, Call Center Solution and IVR Solutions – PowerPoint PPT presentation

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Title: Teckinfo.com: Call Center Solutions - Call Center Software Solutions


1
Predictive Dialer Software
91-11-49605588
2
What is Predictive Dialer?
A predictive dialer is an outbound calling
software that automatically dials from a list of
uploaded phone numbers. Like other types of
autodialers, predictive dialer calls numbers
automatically but has a capability of
differentiating between answering machine human
voice. Another recognizing highlight of
predictive dialer is that it dials various
numbers in the meantime which is auto adjusted
with respect to available agents. The objective
of predictive dialer is to connect with calls
responded by humans, thus increasing the connect
the efficiency of the call center.
91-11-49605588
3
Key features of Predictive Dialer Software
  • Answering Machine Detection
  • Advance Dialling Logic
  • Automatic Call Distribution (ACD)
  • Do-Not-Call List Compliance
  • Consultative Transfers
  • Scheduled Callbacks
  • Auto Adjust Pacing Ratio
  • Web Integration APIs
  • Call Monitoring and Recording
  • Real-Time Reporting
  • Graphical Reports

91-11-49605588
4
Advantages of Predictive Dialer Software
  • Intelligently assign calls to available agents
  • Improve agent productivity
  • High call connectivity
  • Lower idle time
  • Easy to monitor
  • Reduction in operational cost

91-11-49605588
5
As yet supposing whether you should get a
predictive dialer or not? Quit postponing and
get one quickly. We ensure an exceptional yield
on your venture with InterDialog Dialer.
InterDialog Dialer comes with progressive
preview mode other than predictive. Concerning
the investment itself, get the best ROI in no
time.
91-11-49605588
6
Contact Us
www.teckinfo.com
91-11-49605588
info_at_teckinfo.com
info_at_teckinfo.com
91-11-49605588
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