How Can E-Store Owners Combat Late Product Delivery Problems?

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How Can E-Store Owners Combat Late Product
Delivery Problems? Same day delivery is not a
dream anymore! And, ecommerce giants like Amazon
have proved that. When the number of orders and
their deliveries became difficult for them, they
started surprising their customers by making
same day product delivery through drones. Now, if
you are just a startup or an SMB, application of
drone might be a far-fetched dream. We all know
that customers are kings and they do not like to
keep waiting for their orders to be delivered.
And you cant even afford losing customers. Not
just excellent quality, but timely delivery of
quality service is also important. Why? Well,
because late product deliveries can result into
customers losing interest in your service.
But, you can still deliver products on the day
you have promised. If you are an e-store owner
and have a Magento based platform, a delivery
date schedule extension might come of help. But,
before we know about how an extension like that
can help, let us try to know about the factors
that lead to delayed delivery. Some of them, are
given below Shortage and Delay in Raw Material
Supply Let us say, your customer ordered for a
personalized t-shirt with a red ink design. And
you had to ask your customer to select some
other color. Merely, due to non-availability of
red ink. A situation like this one may be
disheartening. Not just for you but also for your
customers. The aftermath? The customer
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might never return to your e-store again. This
shortage of raw materials leads to downfall in
your supplies and thereby customers lose
interest in your services. Documentation
Mistake A small mistake in typing the address,
pin code, contact number or in bills can cause
major loss for your business. When the right
address or pin code is not mentioned, the
delivery of products can fail miserably and lead
to non-payment for your products. You would never
be able to regain your customer due to a mistake
like that one.
Unmarked Non-working Days When you do not mention
about your non-working days, your customers will
not be able to know whether you are operative on
a particular day or not. So, when they order a
particular product from your e-store, they
consider that as a working day and then your late
delivery countdown buzzes. Thereafter you know,
customers have already framed a bad opinion about
your service and are never going to return to
your e-store. Mother Nature One of the leading
factors for delayed delivery is bad weather
conditions which is not under anyones control.
These big weather conditions like snowfall,
thunderstorms, etc. are big hurdles to product
delivery process. But there cannot be solution
for this hurdle.
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With problems comes solutions too. There are many
ways one can combat delayed deliveries. Here is
how you can do it Automate Stock Maintenance In
the initial years of handling your business, it
is difficult to keep the right balance between
demand and supply of products. During certain
circumstances, you might fall short of raw
materials. And if delayed deliveries happen due
to lack of raw materials, there are chances that
your customers might not buy from you again.
What if you had an automated software that looks
after your stock availability as per the defined
flow? Fantastic! you might say. Well, search
online for Delivery Date Schedule Extension
and you are sure to find one that serves your
purpose. Notifying About Working/Non-working
Days Set up a calendar for your customers on your
website through the plugin which brings your
working and non-working to their notice. This
lets your customers know on which days to expect
their product delivery. Once they select the
convenient date, the Delivery Date Scheduler
reminds you about the product deliveries that
you need to execute on the day you promised. This
brings a lot of convenience too as you might
find the customer ready to receive the parcel on
the day you deliver the product. Avoid Address
Errors How will you handle a situation when your
delivery person finds nobody at the mentioned
address? What follows is howling from your
customers and nagging from the delivery service
provider. A situation like this might arise when
your customers might have mentioned a wrong pin
code/address. The Delivery Date Schedule
Extensions available for Magento platforms come
with a functionality that enables you to enlist
all the pin codes - area wise. So, in case your
customer mentions the wrong pin code, it
suggests them with the right one. Quite a savior!
Isnt it!
Track Your Delivery Process Where has my product
reached? This is a common question mulled over
by customers. And what follows is constant
emails and calls. Why not provide your customers
with the facility to track and monitor product
delivery and let them know the whereabouts of
their parcel? You can provide this facility in
the front end to your customers and make the most
out of it from your back end. Although delivery
tracking has become a common phenomenon, it
brings a lot of surety about the product
delivery.
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Conclusion Have you experienced any of these
glitches in your delivery process? AppJetty can
help you combat delayed deliveries and make your
dream of on-time delivery come true. Try
integrating the Magento Delivery Date extension
and make your customers greet you with a smile.
Know more about the features of our product.
Write to us on sales_at_appjetty.com. See Original
post https//www.appjetty.com/blog/how-estore-ow
ners-combat-late-product-deli very-problems
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