In 2004, Infosys BPO, the Business Process Outsourcing (BPO) arm of one of India's leading information technology companies

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Human Resource Management info_at_casestudyhelp.in
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• Human Resource Management
•  
• CASE STUDY (20 Marks)
• In 2004, Infosys BPO, the Business Process
  Outsourcing (BPO) arm of one of India's leading
  information technology companies Infosys
  Technologies Ltd., started the 'Campus Ambassador
  Program' (CAP) in India, as part of its long-term
  strategy of talent sourcing and creating a talent
  pool. Analysts viewed this innovative strategic
  linkage between the industry and academia as one
  of the innovative hiring strategies being
  implemented in India. Infosys BPO, the Business
  Process Outsourcing (BPO) arm of one of India's
  leading information technology companies Infosys
  Technologies Ltd., was established in April 2002.
  It was originally established as Progeon but in
  August 2006, it was rebranded as Infosys BPO so
  that there would be a single integrated brand for
  consulting, technology, and BPO.

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• Answer the following question.
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• Q1. What are the challenges faced by the BPOs in
  India on the HR front? How can companies overcome
  these challenges?

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