Title: Best Quality Solution Specialists- Trust Extra Care Factor Consultancy
1HELP THE WEAK WHEN YOU ARE STRONG. YOU'RE
NOT ALONE, WE ARE THERE !!
2Extra Care Factor Consultancy thrives on the
business of complex problem solving and provision
of early solutions. Industry auditing,
documentation and data analysis experts, caring
about your service Australia wide.
3OUR SERVICES
4- CONSUMER EXPERIENCE
- Extracarefactor Consultancy can assist build new
Approved Provider service capacity to reorientate
towards greater Consumer choice and control with
service delivery today - A comprehensive SERVICE HEALTH CHECK ASSESSMENT
to identify how your service design LOOKS,FEELS
AND SOUNDS across the Accreditation Standards is
now available. This starts with the consumer
experience first, in your customers home, with
your business reputation - Enhance your service delivery model partnering
with Extracarefactor Consultancy who can provide
a comprehensive review of systemic industry high
complaint areas such as Health and personal
care, consultation and communication, physical
environment, catering and medication management.
5- GOVERNANCE SUPPORT
- AND ADVICE
- Full business portfolio information systems
review for clinical and quality risk
identification - Early identification of deficient consumer
feedback data collection systems. Comprehensive,
timely assessment and data analysis for immediate
solutions - Complex Root Cause Analysis of clinical indicator
data, outbreak, complex complaint, incident and
hazard management data for localised and
systemic business problem solving - Fast turnaround documentation revision and
support to meet your immediate, short and long
term compliance and risk mitigation needs - Comprehensive evaluation and root cause analysis
of clinical indicator data for below benchmark
trending of clinical risk areas across the
business portfolio
6- AUDITING SOLUTIONS
- Full 44 outcome Pre Accreditation gap analysis
report - Self Assessment gap analysis support for
Unannounced 44 outcome External site audit
preparation - Documentation support for Plans for Continuous
Improvement to address recommended audit outcome
improvement and education areas - On site Consumer experience assessment and report
provision - Non -compliance notice gap closure solutions with
action plan development - Staff training needs analysis formulated from
comprehensive audit findings - Documentation and coaching support for an active
Quality Management System
7- CLINICAL LEADERSHIP AND MANAGEMENT CAPACITY
BUILDING COACHING PROGRAMS - Short term, on site clinical leadership coaching
programs are designed to upskill and build
capacity with teams to be proficient with
identifying, monitoring and documenting, clinical
and regulatory risk areas across ALL units for
consistent 24 hour service delivery - Extracarefactor Consultancy can empower and guide
staff to experience greater clinical governance
engagement for improved customer clinical service
delivery. Cultivate change of practice aligned
with this customer first approach
8CONCLUSION
Extra care factor Consultancy can assist build
new Approved Provider service capacity to
reorientate towards greater Consumer choice and
control with service delivery today.
9Get In Touch With Us!
PO Box 1061,St Kilda South VIC,3182 0401272587
, 03-85962510 info_at_extracarefactorconsultancy.co
m.au Website http//extracarefactorconsultancy.
com.au/