Easy Tactics To Avoid Potential Chargebacks

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Avoid Chargebacks
Easy Tactics To Avoid Potential Chargebacks
Chargeback Expertz
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PRACTICES TO AVOID POTENTIAL CHARGEBACKS
There are many things to consider to ensure
business longevity, and merchants need proactive
approach to deal with chargebacks. If resources
are not used to avoid chargebacks, then business
tagged as blacklisted, and it can lead to loss in
revenue.
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Here are some steps that merchants need to
consider to avoid chargebacks

• Conduct AVS check and process orders that are
  valid
• Obtain evidence of shipping receipts and
  documentation
• Consider using MasterCards security code or
  verified by visa. This will provide extra
  protection and solidify your position when
  representing.
• Require card holders to provide CVV2, CID, and
  CVC2.
• Refund as soon as possible and notify to the
  cardholder in writing once issued, or when online
  membership is cancelled.
• Show clear descriptor, mentioning phone number so
  that cardholder can contact to discuss dispute.
• Provide email address on website so that
  cardholders can contact you when there is a
  dispute situation. State the terms and condition,
  polices, and information that will help client.
  Make sure services are clearly described and use
  an email notification to send details of sale.
  Indicate when the card is charged.
• Make sure to obtain written or E-signature from
  cardholder giving you permission to charge on
  monthly recurring payment. If you are offering
  subscriptions then make it easy to cancel without
  asking questions. Make these things clear in your
  policy.
• Authorization for deposit is important, and they
  must not exceed the amount that has been
  authorized by cardholder. There should be
  positive authorization, and it is better not to
  use voice authorization.
• If authorization was more than 7 days old, then
  you should reauthorize it because cardholder may
  have changed mind in that time. While it can
  still be called as valid, but asking one more can
  work in your favor.
• Compare signature on card with receipt, make sure
  they match
• Dont key card number, swipe whenever possible
• Never finish a transaction if denied by customer
  at the last moment. You can ask for another type
  of payment. For orders that are through online
  site, asking security code will help you. Make
  sure to ask three digit code that is at the back
  of card. In case there is American express then
  code will be of 4 digits.

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Your priority should be to advertise clear and
mention services along with terms and policies.
If you dont give much information, it can lead
to chargebacks, so mention products and their
quality clearly. If you are selling something
online or by mail, in this case customer dont
check the item physically. You can provide
information at the side so that customer know
what he or she is purchasing. These points may
look small, but they can be a handy to fight
against chargebacks.
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