Why Cloud Telephony is the Future for Any Sized Business

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Why Cloud Telephony Systems are the Future of
Office Communication

• Go 2 Market India Pvt. Ltd.

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Brief Description

• Today, wherever you go people are discussing
  about Cloud and Cloud Apps. And now you can
  include cloud telephone systems to that list.
  But, what exactly does that mean, and for what
  reason do we think it might be your future.

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Know about Cloud Telephone System

• The nerd answer is that Cloud telephone system
  marry a couple of things Cloud computing, Voice
  over IP (VoIP) and portable (Mobile)
  applications.
• The business answer is that organizations, Small
  or large, would now be able to pay for their
  telephone services on a monthly basis (per user
  or per line) and not need to worry over managing
  the hardware and keeping it up to date. It also
  means that as organizations are trying to work
  out how to effortlessly support mobile or
  teleworking, they can do it much more effectively.

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Short History of Phone Systems

• PBX (Traditional telephone systems) were
  originally based on restrictive hardware. This
  was because a lot of functionality was in the
  hardware and the expectation was that these
  systems were bulletproof and always stayed
  running. These systems would remain in service
  for 8 or more years. And they were strong and
  reliable. We have had few examples of customers
  who had to power their systems down, due to
  building power changes, and nobody had a clue how
  to turn off the PBX as they had been running
  for 15 years unattended. So that is the legacy of
  traditional telephone systems.

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And then VOIP Came

• Over the last 10 to 15 years the manufacturers
  moved to VoIP (Voice over Internet Protocol)
  systems.  VoIP was an approach to accept
  traditional telephone calls and run them over a
  data network. This meant that your telephones
  were now directly connected to your data network.
  And the software now runs on off the self
  computer servers. So less restrictive hardware.
• The upside of this is that the telecommunications
  system turns out to be a part of your data
  centre and is managed like everything else on
  your data network. This is awesome if you have
  the staff, but not so much for smaller
  businesses. Another impact is that the servers
  and information network switches tend to be
  upgraded more frequently say every 3 years
  than the 8 or more years of traditional systems.
  This is because we are used to upgrading
  computers and switches to get the newer,
  speedier, more powerful versions. It can also
  require more care and feeding than the
  traditional, bulletproof hardware. So, the
  flexibility gained is traded off against higher
  expenses to manage and maintain these systems
  over time.

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Cloud Computing Changes the Landscape

• More recently we have seen Cloud Computing change
  the landscape for some applications. Often we are
  not thinking of these as cloud applications as
  they are so omnipresent. From Dropbox (for cloud
  data storage) to note taking applications like
  Evernote to Project Management applications to
  Customer Relationship Management (CRM)
  frameworks almost any software application can
  be run on a server in a data centre or the Cloud.
  This is also true of telephone systems.

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Flexibility Reigns

• Here's the immense thing. With Cloud Telephone
  Systems, flexibility is expanded while the cost
  to deal with all the servers and applications
  goes down. Presently you can access that service
  from anyplace office, home, cell phone, bistro.
  Anywhere.

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There are Still a Few Things to Consider

• The voice calling quality is still important and
  a key part of how people will measure your
  business. It may still be the front door of your
  business. Telephony communication is a real-time
  application and requires setting up to guarantee
  voice quality. While we can pardon relatively
  poor quality on a mobile phone, people expect
  higher quality on their business telephone. This
  is no different to a VoIP system on premises yet
  it is still a consideration if you are changing
  over from a traditional system. This can be
  managed if you utilize a provider that has had
  experience with VoIP systems.
• The security of your data network, as now it also
  impacts your telephone system. Again, this can be
  managed by a provider who thinks about these
  things.

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But Cloud Offers Some Seriously Great Advantages

• As mentioned before the ability to access
  communications based capabilities from almost
  anyplace has increased, without complicated
  hardware and integration to support. A softphone
  application on a cell phone provides you a chance
  to connect and talk as if you were on the same
  system because you are.
• If you are moving to a cloud telephony system you
  can begin the set up and arrangement before
  switching off your old system. So no gaps in
  service.
• If you are moving a location you can have the new
  system set up and can even be using it at your
  present location to test it before migrating.
• Cloud Telephony solution is here to stay.  It
  will continue to be adopted as customers see the
  value in a monthly paid service that offloads the
  cost of being a telephone company or data
  networking company so you can concentrate on your
  business.

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Want to Know More?

• We Go 2 Market India provides a flexible and
  simple cloud telephone system for small and
  medium businesses. We provide a lot more
  information on our official website. We have
  cloud unified communications system, with extra
  ordinary features and easy to manage CRM. To find
  out more you can drop email to us on
  info_at_go2market.in or call us on 918595080808.

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Official Website http//go2market.in/