Travel Technology & Customer Engagement - PowerPoint PPT Presentation

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Travel Technology & Customer Engagement

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Airline passengers have changed radically over the past few years. Today’s traveler is digitally connected, socially savvy and has real-time information access at their fingertips, anywhere and everywhere. – PowerPoint PPT presentation

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Title: Travel Technology & Customer Engagement


1
Travel Technology Customer Engagement
2
Airline Call Center and IT Solutions
  • Airline passengers have changed radically over
    the past few years. Todays traveler is digitally
    connected, socially savvy and has real-time
    information access at their fingertips, anywhere
    and everywhere.
  • IGT has been enabling better travel by providing
    differentiated airline call center for Airline
    industry.

3
Smart Airport Consulting Services
  • Airports have been evolved from a purely
    utilitarian infrastructure into digitized
    dynamic, information economic hubs for a region.
  • IGT helps the Smart Airports to optimize the
    airport process also to establish airports as
    economic centers and multi-modal transport hubs,
    driving the top-line though integrated commerce
    solutions.

4
Hotel Reservation Call Center Management
  • The ever-changing guest demographics, increasing
    expectation of guests and the influence of social
    media and smartphones have driven greater need
    for personalization for hospitality industry.
  • IGT helps hotels and hospitality companies
    maximize their business goals around revenue,
    cost savings, efficiency and guest satisfaction
    through its specialized business services.

5
Travel Technology
  • Travel technology providers are looking to
    revolutionize and innovate their services.
    Airlines have been future-forward taking lead in
    initiatives like Airline inventory distribution,
    Loyalty and Offshore Captive Centers.
  • IGT enables better travel by optimizing leading
    popular travel applications like reservations
    system, PSS, departure control systems, ecommerce
    applications, internet booking engine and many
    more.

6
Travel Call Center Agency and IT Solutions
  • The need of the hour for travel management
    companies (TMCs) and online travel agencies
    (OTAs) is to increase revenues through
    cost-effective distribution channels, drive
    upsell and cross-sell opportunities and provide
    value-added services to their customers.
  • InterGlobe Technologies (IGT) enables better
    travel by delivering business transformative
    services to travel agencies.

7
Global Distribution System
  • The traditional legacy GDS is increasingly
    reinventing itself into an agile inventory
    distribution combined with the prowess of
    integrating rail, hotels, cruise and other travel
    inventory.
  • IGT has been associated with the leading GDS
    providers like Apollo, Galileo, Worldspan, Sabre,
    Amadeus, Travelsky to develop, test, maintain,
    and manage various mission-critical and new age
    applications.

8
Contact Details
  • Corporate Headquarters
  • Echelon Building, Plot No. 49, Sector-32, Gurugram
    122 001, Haryana, India
  • CIN No. U72300DL1998PTC097150
  • Tel 91 (0124) 435 5101
  • Email mktg_at_interglobetechnologies.com
  • Website www.interglobetechnologies.com
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