Steps To Fix The Issue Of Wi-Fi Connectivity In Amazon Echo. - PowerPoint PPT Presentation

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Steps To Fix The Issue Of Wi-Fi Connectivity In Amazon Echo.

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Amazon had developed an Amazon Echo a few year ago which is a smart device to control different appliances at home through your voice commands. It uses the voice assistant ‘Alexa’ to communicate with you. – PowerPoint PPT presentation

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Title: Steps To Fix The Issue Of Wi-Fi Connectivity In Amazon Echo.


1
Steps To Fix The Issue Of Wi-Fi Connectivity In
Amazon Echo.
  • SuppOrt for echo
  • Call(toll-free) 1888-252-4275
  • Visit on our website www.thedevicesupport.com

2
  • Amazon had developed an Amazon Echo a few year
    ago which is a smart device to control different
    appliances at home through your voice commands.
    It uses the voice assistant Alexa to
    communicate with you.

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4
  • You can control your home lights and thermostat
    with the Amazon Echo setup on the device. You can
    even ask any question from Alexa related to
    current weather, music or news. It works on
    speech recognition technology which changes your
    speech into action.

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6
  • To connect your device to the Amazon Echo, you
    need an internet connection on both the devices.
    Amazon Echo also requires an internet connection
    to reply to your commands in an accurate way.
    Before, this you need to configure your device on
    a smartphone or on the tablet by visiting www
    Amazon com echosetup link.

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8
  • Your Amazon works on dual-band Wi-Fi network but
    not with peer to peer network. If you are getting
    the problem in configuring the wireless network
    on the device, then follow the below mentioned
    steps.

9
  • Check the status of your network You will find
    Wi-Fi LED on the top of your device. Check the
    status of this light. If it is solid white, then
    it means you are successfully connected to the
    network. If it is orange, then no connection on
    Echo yet. If you find orange light blinking on
    the top, then it means Alexa is connecting to the
    network.

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11
Some tips and tricks
  • Connect your device to the wireless network again
    after resetting it.
  • Check the password for your network. You wont be
    able to connect to the network with the wrong
    password. For more help related to password, you
    can visit Amazon echo help link.

12
  • Check the status of other devices which are
    connected to the same network. If they are
    working normally, then its ok if not, then there
    is some problem with the network itself. You need
    to diagnose the network.
  • By default, the security type set on your router
    is WPA WPA2. If you want to change it, then you
    can do so easily by opening the router
    configurations.

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14
Limit the device connected to the network
  • In order to avoid the congestion on the network,
    it is recommended to limit the number of devices
    on the wireless network. For this follow the
    steps mentioned below

15
  • Switch off the devices which are not being used
    currently.
  • Place the router and the device closer to each
    other. This will change the strength of the
    signal.
  • You must place all the devices like microwave, TV
    and monitor away from the wireless device because
    it emits electromagnetic rays which are just an
    obstruction of the network. All the points are
    similar to Amazon echo dot setup as well.
  • If you are using 2.4 GHz frequency band on the
    wireless network, then it is recommended to
    restrict the number of devices from being
    connected to the same network.

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17
Restart your network device as well as Amazon
Echo
  • The steps to restart the Echo device and router
    are discussed here as under
  • Turn off the router by disconnecting it from the
    power supply. Turn it on after 30 seconds.
  • Restart your modem and wait till the lights
    become constant.
  • Unplug the Echo device and plug it back into the
    power supply after 10 seconds.

18
  • This way you can troubleshoot the Wi-Fi problem
    on your Amazon echo device. If you find that
    there is some issue at the router end, then call
    your router manufacturer or visit their official
    website. They will let you know the best
    troubleshooting tip for this problem. On the
    other side, if you find that the problem is with
    the Amazon Echo itself, then you can contact at
    Amazon echo support number provided on the top of
    the support page.

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