Error H101, H202, H303, or H505 when opening your company file - PowerPoint PPT Presentation

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Error H101, H202, H303, or H505 when opening your company file

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There are a lot of recommended solutions to correct these errors. The first solution either solve the problem or you may need to try them all to correct the issue. For best results, perform the solutions in the correct order that is shown in this file. – PowerPoint PPT presentation

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Title: Error H101, H202, H303, or H505 when opening your company file


1
Error H101, H202, H303, or H505 when opening your
company file
  • PRESENTED BYhttps//quickbooks.intuit.com/

2
How to fix H101, H202, H303 or H505 and other
Multi User setup problems in QuickBooks?
  • There are a lot of recommended solutions to
    correct these errors. The first solution either
    solve the problem or you may need to try them all
    to correct the issue. For best results, perform
    the solutions in the correct order that is shown
    below.

3
(No Transcript)
4
  • QuickBooks Desktop is trying to develop a
    connection to the company file and can't reach
    with the server (computer hosting the QuickBooks
    files).
  • Several problems can cause the following
  • Hosting arrangement settings are incorrect -
    Another computer might have hosting turned on.
    Only the server (where the file is saved) should
    have hosting turned on.
  • Note When using Windows Server 2012 Essentials
    R2 as a QuickBooks file server, you may need to
    perform additional steps after every reboot to
    prevent getting the H202 error. See Solution 2
    for detailed credential and steps.
  • QB firewall ports are not set accurate - Firewall
    is imposing incoming/outgoing communication to
    the company file. The .ND file is damaged or
    incorrect - The .ND file is a configuration file
    that allows QuickBooks to access a company file
    in a network. A damaged.ND file may avert
    QuickBooks Desktop from retrieving files over the
    network.
  • QuickBooks can't get the IP address of the host
    computer - QuickBooks Database Server Manager
    might be using a different/bad IP address.

5
DNS settings are incorrect - Workstations are
configured to open the file through the host Full
Qualified Domain Name (ex. computername.domain.com
).
QuickBooks services are not started - QuickBooks
DBXX or QBCF Monitor services are not running and
should be started automatically.
  • Solution 1 Download and use the QuickBooks File
    Doctor
  • Download and run the QuickBooks File Doctor on
    the server and any workstation getting an
    H-series error. QuickBooks File Doctor will
    attempt to automatically solve the multi-user
    error.

6
  • Solution 2 Check hosting and services
  • In a multi-user environment, hosting should only
    be enabled on the hosting computer (server).
  • Verify hosting
  • Verify QuickBooks services
  • Solution 3 Open the network ports QuickBooks
    uses to transmit data
  • Solution 4 Add your server to the Windows hosts
    file
  • Solution 5 Create a new folder for your company
    file
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