How To Fix Bluetooth Problem With Amazon Echo Devices? - PowerPoint PPT Presentation

Loading...

PPT – How To Fix Bluetooth Problem With Amazon Echo Devices? PowerPoint presentation | free to download - id: 887aca-NGM4O



Loading


The Adobe Flash plugin is needed to view this content

Get the plugin now

View by Category
About This Presentation
Title:

How To Fix Bluetooth Problem With Amazon Echo Devices?

Description:

People frequently face pairing issues with their Echo devices this may be due to some wrong Bluetooth settings or many other reasons. So today we will discuss the solution for this pairing issue with Amazon echo devices. – PowerPoint PPT presentation

Number of Views:4

less

Write a Comment
User Comments (0)
Transcript and Presenter's Notes

Title: How To Fix Bluetooth Problem With Amazon Echo Devices?


1
How To Fix Bluetooth Problem With Amazon Echo
Devices?
  • Support For Echo
  • Call(Toll-Free) 1800-414-2180
  • Visit Our Website www.thedevicesupport.com

2
  • People frequently face pairing issues with their
    Echo devices this may be due to some wrong
    Bluetooth settings or many other reasons. So
    today we will discuss the solution for this
    pairing issue with Amazon echo devices.

3
(No Transcript)
4
  • Sometimes you might get an error while pairing
    your Amazon echo devices with other smart home
    devices. It might be due to some compatibility
    issues or due to bad Bluetooth settings against
    it. If you also face same Bluetooth connecting
    issues with your Amazon Echo device, then go
    through the bellow mentioned Amazon Echo Support
    procedure for addressing the concern quickly
    without wasting much of your time.

5
(No Transcript)
6
  • First of all, before troubleshooting the concern,
    you should ensure that your Echo device supports
    Bluetooth connection.
  • So make sure you have any of the following listed
    devices for making Bluetooth connections
  • Echo
  • Echo Dot
  • Amazon Tap
  • Echo Show

7
Check if your smart home devices and Echo
supports following Bluetooth profile
  • 1. Advanced Audio Distribution Profile (A2DP
    SNK) If your device supports this profile, then
    it will allow you to listen to audio files
    present on your mobile devices like mobile phone
    or tablet. It will cast the content to your Echo
    device. Almost every Echo devices have A2DP SRC.
    It allows the users to stream the audio files
    from your Echo device through a Bluetooth
    speaker.

8
(No Transcript)
9
  • 2. Audio and Video Remote Control Profile
    (AVRCP) It enables a user to use a hands-free
    voice control while the mobile devices are in
    connection with your Echo device.
  • Once, you are sure that your device supports any
    of the Bluetooth formats, then proceed to the
    following support procedure.
  • Verify the set of batteries belonging to your
    Bluetooth devices.

10
  • If any Bluetooth equipment possesses a
    non-removable battery, then one should ensure the
    device is charged up to full.
  • If the equipment possesses a set of batteries
    that can be changed, then try using a new pair of
    batteries.

11
(No Transcript)
12
Ensure there is no interference between the
devices you are trying to pair.
  • Place the Bluetooth devices and Amazon Echo
    devices at a visible distance from the objects
    that could be suspected of creating interference.
    For example microwaves, ovens, monitors, and
    other wireless equipment.
  • Place the Bluetooth devices nearer to your Amazon
    Echo device while you are trying to pair them.

13
Delete all the names of Bluetooth devices that
was present earlier.
  • If using an Amazon Tap, then go through the
    following steps 
  • Tap on the Alexa app and open the main menu.
  • Go to  Settings.
  • Choose the respective Amazon Tap device.
  • Click on Bluetooth and set it to Clear the
    existing list.

14
(No Transcript)
15
If using an Echo and Echo Dot, then go through
the following steps 
  • Open the Alexa and visit the main menu.
  • Open the Settings.
  • Choose your equipment.
  • Click on Bluetooth.
  • Highlight the devices from the given list and
    choose to Forget them. Follow the same steps for
    rest other Bluetooth devices available under that
    list until the list becomes empty.

16
If using an Echo Show, then go through the
following steps 
  • Speak out, "Open Settings," or drag down the top
    of its screen and click on Settings.
  • Choose the option for Bluetooth.
  • Tap on the "Info" icon present aside to your
    device name and click on Forget Device. Follow
    the same steps for rest other available Bluetooth
    devices.
  • After removing all the devices, reboot your Echo
    device and the Bluetooth device.
  • Now try to pair up with Echo device.

17
(No Transcript)
18
If using an Echo and Amazon Tap, then go through
the following steps for pairing 
  • Speak out, "Open Settings," or drag down the top
    of its screen and click on Settings.
  • Choose the option for Bluetooth.
  • Speak up, "Pair." The Echo device will move on to
    pairing mode.
  • Open the Bluetooth settings available on your
    mobile device and choose your Echo device. After
    the connection is established Alexa will announce
    that the pairing is done.

19
If using an Echo Dot, then go through the
following steps for pairing 
  • Ask the device to open Alexa app and open its
    main menu.
  • Go to Settings.
  • Choose your device and go to Bluetooth and select
    the Pairing Mode. It will lead your Echo device
    to pairing mode.
  • Tap the Bluetooth settings of your mobile device
    and choose your Echo device. Alexa app will then
    notify you about the successful pairing.

20
(No Transcript)
21
  • So this way you can resolve the pairing issues
    with your Amazon Echo devices. For more
    assistance remember we are here with Support for
    Amazon Echo.

22
(No Transcript)
About PowerShow.com