How To Fix Streaming Problems On Different Amazon Echo devices? - PowerPoint PPT Presentation

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How To Fix Streaming Problems On Different Amazon Echo devices?

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Many people have problem while streaming songs, audiobooks, news, etc. on their Amazon Echo devices. So to avoid this issue today, we have a standard solution to fix the streaming issues with all Echo devices. – PowerPoint PPT presentation

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Title: How To Fix Streaming Problems On Different Amazon Echo devices?


1
How To Fix Streaming Problems On Different Amazon
Echo devices?
  • Support For Echo
  • Call (Toll-Free) 1(844)-208-8890
  • Visit On Our Websitwe www.thedevicesupport.com

2
  • Many people face issue while streaming songs,
    audiobooks, news, etc. on their Amazon Echo
    devices. So to avoid this problem today, we have
    a standard solution to solve the streaming issues
    with all Echo devices.

3
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  • A slow or intermittent internet connection could
    be one of the main reason for the streaming
    issues with Amazon Echo devices. It might
    interrupt the playing of music, audio books,
    news, etc. which could lead to a bad experience
    with your Amazon Echo devices. It can happen with
    any of your Echo devices like Echo Dot, Echo Show
    or any other one.
  • Amazon Echo Help Amazon Echo Support

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  • SO whenever you experience any kind of streaming
    issue with Amazon Echo, then, first of all, test
    the speed of your internet network and make sure
    it is more than 512 Kbps or 0.51 Mbps.

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  • Else you can also get Support For Amazon Echo
    issues . In case you find that the speed of your
    internet is less than the defined limit, then it
    means the problem is due to your slow internet
    connection as all the Echo devices require a
    minimum speed of 512 Kbps for online streaming
    the content.

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  • You should try to improve the speed of your
    Internet network. So perform any of the following
    steps to boost the speed of your Internet
    network
  • Step 1. Reset the Modem or Router Pull out the
    power wire from the modem or router and plug it
    back to the respective ports after waiting for
    20-30 seconds. You can also use the router manual
    for resetting it.
  • Amazon Com Echo Setup Amazon Alexa Setup

11
  • Step 2. Reduce the congestion over your network
    If you are using many devices connected to your
    internet network, then it could lead to slow down
    the net speed due to the division of bandwidth
    across different devices. So try to disconnect
    some of your devices from the Internet network
    free the occupied bandwidth.
  • Step 3. Try to place your Echo device nearer to
    your modem or router, so that no other object
    between it could block the receiving of adequate
    speed.

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  • Step 4. Move your Amazon Echo device away from
    the walls of your house. Make sure there is no
    metal object like TV, monitor, microwave, etc.
    near around your Echo device as it could restrict
    the incoming speed of your wireless internet.
  • Step 5. Lift and place your Amazon Echo device at
    some height from the floor.

14
  • Performing these steps might improve the speed of
    your internet, but in case the speed is not
    improved, then report the issue to the service
    provider of your Internet connection. If there is
    no problem from the service providers end, then
    you need to contact the provider of your router
    to make sure that it is working fine.

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  • If the internet is working fine still, you are
    facing the streaming issues on Echo, then try to
    reset your Amazon Echo along with the other
    network devices. Go through the following steps
    to reset Echo device
  • Power Off the router, modem and Amazon Echo
    device.
  • Wait for 20 seconds.
  • Turn On the router, modem and your Echo device.

17
  • Make sure the outgoing UDP ports are kept open
    when the firewall settings of your network are
    enabled. All these port numbers may be 123, 443,
    4070, 5353, 40317, 49317 and 33434.
  • Performing these steps will fix the streaming
    issue with your Amazon Echo device. Still, if you
    face any more issues then feel free to get Amazon
    Echo Help for quickly addressing the issue.

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