15 Tips When Hiring Virtual Assistants From The Philippines

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• Before you hire virtual assistants from the
  Philippines, read and apply the following tips
  for a happy and effective partnership

1. Have a clear understanding why you are hiring
virtual assistants from the Philippines in the
first place. Knowing what your Filipino virtual
assistants must do for you and why helps you
become a more effective employer by effectively
monitoring their performance and spotting areas
for improvement.
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• 2. Educate yourself about the Filipino culture
  and the Philippines. A basic understanding of the
  Filipino people, their cultural practices and
  quirks make it easier for you to establish
  rapport with your virtual assistants which
  contribute to a better working relationship.

3. Consider looking into multiple sources of
Filipino virtual assistants. Freelance websites
and outsourcing companies both provide access to
Filipino VAs. Broaden your search for the right
people by looking at many platforms instead of
limiting yourself to just one.
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• 4. Conduct a thorough interview of your selected
  candidates. Hold the interview as if they are
  candidates for the COO position of your business.
  It would be ideal if you interview them through
  Skype or video chat so you can see how they
  communicate in person.

5. Ask for their virtual assistant experience and
recommendations, if any. Previous VA experience
is desirable but its best if someone else can
vouch for their services.
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• 6. Hire them based primarily on the level of
  their skills that you need. At the end of the
  day, you must hire someone ideal for the VA role
  who is capable of the tasks you will require of
  him or her.

7. Consider also their personality and work
style. Skills are important but do not ignore
their work personality and values altogether.
Remember you will be dealing with this person on
a daily basis, so it would be better if your work
styles complement each other.
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• 8. Test their professional capabilities by
  requesting for a sample test job. Ask them to
  complete a task to better assess their skills
  before you hire them. Steer clear of VA
  candidates who are not willing to perform a test
  job.

9. Set your expectations before you officially
begin working together. Start off on the right
foot by clearly communicating what you expect of
your VA for the duration of your agreement.
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• 10. Always check that you are on the same
  page. While most Filipinos have impeccable
  English communication and comprehension skills,
  always check with your virtual assistants that
  your instructions have been understood
  completely.

11. Put everything on record. A written document
clearly stipulating your virtual assistants
responsibilities, fees, deadlines, duration of
the service agreement and everything in between
is SOP even for outsourced staff.
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• 12. Remember the time zone difference your
  country and the Philippines have. This is
  especially useful for tasks with strict
  deadlines.

13. Communicate your personal preferences and
work style clearly. Inform them about your
management style and company standards so they
know what to expect from you and how to best
perform their tasks.
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• 14. Make it easy for your virtual assistants to
  reach you. Provide them your contact details and
  hours you can be reached for updates and
  questions.

15. Remember that virtual assistants are not
robots. Talented as they are, virtual assistants
from the Philippines need enough time to rest so
they can perform the tasks you require of them
better.
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