troubleshoot to reset your kindle fire if it is malfunctioning.

1
troubleshoot to reset your kindle fire if it is
malfunctioning.

• Kindle Support Help
• Call (Toll Free) 1-888-690-5754
• Visit On Our Website www.thedevicesupport.com

2

• Kindle fire devices bridge the gap between
  conventional e-ink Kindle e readers and tablets
  powered by Android. Kindle fire tablets are
  manufactured and sold by Amazon. They have the
  functionality of any smart device and run on Fire
  OS, a ported version of Android.

3
(No Transcript)
4

• Thus, using a single Amazon Kindle Account, users
  can run a kindle fire as well as Kindle e book
  readers. However, there can be several
  malfunctions or reasons why users would want to
  reset their kindle fire device. This article is a
  tutorial about resetting your kindle fire device
  safely.

5
(No Transcript)
6
Some precautions before resetting kindle fire
device

• Backing up data safely is the first priority of
  users of any smart device. Since a Kindle device
  works after initial Amazon Kindle Login, most of
  the Amazon purchases are backed up on Amazon
  servers. Hence all the contacts, messages, notes,
  Amazon purchases are backed up on Amazon servers.
  However, the updates should be set to automatic
  to use the full potential of the backup
  procedure.

7
(No Transcript)
8

• Photos and other user generated media are not
  backed up on the Amazon servers. Users can Manage
  Kindle Devices photos and other media by backing
  up on Amazon's cloud service. For free users,
  they get 5GB of storage online. For prime users,
  they get up to 100 GB. If you want to buy more
  space, it would set you back a 12 for 100GB
  storage a year.

9
(No Transcript)
10

• To backup the media and other user data on Amazon
  cloud service, users have to first check how much
  space is available on the tier they are using on
  the cloud. They can do so by logging in and then
  going to Manage My Kindle Account.

11

• After they have successfully done so, they can
  check the storage available. If the storage is
  sufficient, users can go into settingsgtbackup and
  restore data and then select an automatic backup
  option.

12
(No Transcript)
13

• Hence, when Amazon Kindle Fire device would be in
  sleep mode and is connected to Wi-Fi, the device
  would backup all the data on Amazon cloud. Since
  the data lasting validity is 1 year on Amazon
  cloud services, the data will not be lost. But if
  automatic updates are switched off, the data
  might be deleted from the servers.

14
(No Transcript)
15
How to reset Kindle device?

• Users must check for starters that the device is
  fully updated from Amazon Kindle Update. If there
  are any updates pending, users must install them.
  
• Kindle Support Kindle Com Support

16

• After the updates are complete, users must
  connect their Kindle device to a computer and
  backup all the sideloaded data on the computer
  since it is not backed up on Amazon cloud.
  Further, all the passwords and in app settings
  are also lost in the reset process.

17
(No Transcript)
18

• To backup, follow the following steps
• Go to home screen and then click on settings by
  swiping down the toggle notification menu.
• In settings go to device options.
• Once in device options, click on reset to factory
  defaults.
• There would be a confirm popup and hence click on
  it. If you have set a password insert password in
  the text box and confirm.

19

• Once it is confirmed, the Kindle device will
  restart after a service screen with gears appears
  for some time.
• Your Kindle device will be good as new once the
  update is complete. However, the device will be
  running the latest update which was done to it.
  To see what is the latest kindle fire tablet OS
  version currently supplied, you can Download
  Kindle App to know information related to kindle
  fire too. Users cannot roll back to the previous
  version of the OS if they want to.

20
(No Transcript)
21

• After the update is complete, users can log in to
  their Amazon account and restore the data.
  Restoring depends on the network speed of
  downloading the data which was backed up on
  Amazon cloud.

22
(No Transcript)