How Customer Survey Can Improve Business ROI? = - PowerPoint PPT Presentation

About This Presentation
Title:

How Customer Survey Can Improve Business ROI? =

Description:

Get an information on how customer survey can improve business ROI, provided by Surveyforbusiness. – PowerPoint PPT presentation

Number of Views:87

less

Transcript and Presenter's Notes

Title: How Customer Survey Can Improve Business ROI? =


1
How Customer Survey Can Improve Business ROI?
2
  • The 'obvious' and 'surprising' benefits of
    customer survey

There are more than many reasons why marketers
have always taken customer surveys seriously
across industry segments.
3
  • A survey pinpoints key areas that need to be
    improved.

It allows a company to understand which products
and services of it are doing good and which need
facelift.
It can help a company access personalized facts,
which a company can smartly use to holistically
serve its targeted audience.
4
  • Customer survey helps a company retain its
    customers.

The feedback availed from survey can be easily
used to pinpoint the areas where a company need
to focus more
Better you serve your customers, more likely is
that you can keep them with you.
5
How to design and develop audience-centric and
high ROI driven customer survey
  • Develop a customer-based model
  • Identify key attributes
  • Customize your key attributes across segments
  • Be timely relevant
  • Connect customer royalty to customer loyalty
  • Monetize customer satisfaction

6
Some awesomely simple ways a good, audience
centric customer survey can help improve ROI.
7
1) Helping business narrow down on the problem
area
  • A business can get great insight into its work
    culture and service spectrum by getting
    specialized feedback concerning its products and
    service.
  • By improving the area, it can enhance the
    offerings and even retain customers and thereby
    improve its ROI.

8
2) Understand audience preferences during a
changing landscape
A customer survey can help a business understand
the preferences of its targeted audience and then
change it according to the evolving times.
By doing so, it can preferably attune itself with
the landscape of audience-centric business which
help the business gain high ROI.
9
3) Survey can retain customer
When a customer survey is done using top of the
mark industry standard it can yield better
result and help retain customer by ensuring them
they are special and counted!
10
To learn more about customer satisfaction survey
service, survey online please visit the website.
11
CONTACT US
12
Thank You
Write a Comment
User Comments (0)
About PowerShow.com