ISCOM 472 Week 5 Learning Team Business Process Improvement Plan and Metrics Paper and Presentation

1
ISCOM 472

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2
ISCOM 472 Complete Class

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  mplete-class
• ISCOM 472 Week 1 DQ 1
• ISCOM 472 Week 1 DQ 2
• ISCOM 472 Week 1 DQ 3
• ISCOM 472 Week 1 Individual Elements of Lean
  Paper
• ISCOM 472 Week 2 DQ 1
• ISCOM 472 Week 2 DQ 2
• ISCOM 472 Week 2 DQ 3
• ISCOM 472 Week 2 Learning Team Need for a Lean
  Initiatives Paper
• ISCOM 472 Week 3 Learning Team As-Is Process
  Flowchart and Paper
• ISCOM 472 Week 3 Learning Team Individual Process
  Analysis Techniques Summary
• ISCOM 472 Week 3 DQ 1
• ISCOM 472 Week 3 DQ 2
• ISCOM 472 Week 3 DQ 3
• ISCOM 472 Week 4 DQ 1
• ISCOM 472 Week 4 DQ 2

3
ISCOM 472 Final Exam Guide

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  nal-exam-guide
•  
• 1.         Lean enterprise is a systematic
  methodology to reduce the complexity and
  streamline a process to identify and eliminate
  waste in company processes.
•  
• 2.         Just In-Time is the same as a lean
  manufacturing approach.
•  
• 3.         The end goal of Lean enterprise and
  Six Sigma are the same in that they strive for
  better process performance by focusing on the
  same elements of the process.
•  
• 4.         Process charts is an organized way of
  documenting all activities performed by a person
  or group of people at a workstation, with a
  customer or working with certain materials.
•  
• 5.         Flowcharts are also known as which of
  the following
•  
• 6.         Process improvement is a study of
  activities and flows of each process to improve
  it.

4
ISCOM 472 Week 1 DQ 1

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• Where is your organization in the evolution of a
  Lean Enterprise?

5
ISCOM 472 Week 1 DQ 2

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• What technology drivers influence the evolution
  to lean enterprise?

6
ISCOM 472 Week 1 DQ 3

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• What is your organization's vision? Is your
  organization utilizing any lean enterprise
  principles to achieve its vision? How has this
  been effective? 

7
ISCOM 472 Week 1 Individual Elements of Lean Paper

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  ek-1-individual-elements-of-lean-paper
• Elements of Lean Paper Resources Electronic
  Reserve Readings, University Library, the
  Internet, or other resources
•  
• Research the elements and core disciplines of
  lean manufacturing and services as it relates to
  your organization, or one with which you are
  familiar.
•  
• Write a 700- to 1,050-word paper in which you
  address the following points
•  
• Describe briefly at least three core elements
  of lean.
•  
• Identify which elements are required for your
  selected organization to move towards a lean
  environment.
•  
• Describe your selected organizations vision.

8
ISCOM 472 Week 2 DQ 1

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  ek-2-dq-1
• Does your organization utilize TQM systems? What
  types? Give an example of how a particular TQM
  tool resolved a quality issue. What other methods
  could be considered?

9
ISCOM 472 Week 2 DQ 2

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• Does your organization utilize Six Sigma
  improvement methodology? Give an example of
  process that would benefit from DMAIC. What would
  be the challenges that your organization would
  have to overcome to successfully utilize Six
  Sigma? 

10
ISCOM 472 Week 2 DQ 3

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• What is your organizations procedure for
  understanding your manufacturing or service
  process?

11
ISCOM 472 Week 2 Learning Team Need for a Lean
Initiatives Paper

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  ek-2-learning-team-need-for-a-lean-initiatives-pap
  er
• Research and identify an organization that will
  be used for this and subsequent Learning Team
  assignments.
•  
• Attain faculty approval.
•  
• Write a 1,050- to 1,750-word paper in which you
  identify a lean organization including their
  mission, vision, goals, and objectives.
•  
• Compare and contrast your chosen organization to
  your own organization, or one with which you are
  familiar, in terms of various lean initiatives.
•  
• Address each of the following in your paper
•  
• Compare and contrast the management style(s)
  within your own organization with the management
  style(s) at selected organization that has
  adopted lean initiatives.

12
ISCOM 472 Week 3 DMAIC Problem Solving

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• Create a Microsoft PowerPoint slide
  presentation with speaker notes addressing each
  of the process improvement phases of DMAIC. 
  Identify a process you want to improve in your
  personal life or in your organization, or one you
  know that may benefit from improvement.   
• Research each of the following phases
• Define
• Measure
• Analyze
• Improve
• Control
• Describe two different tools/techniques, using
  one slide per each phase of DMAIC and two
  tools/techniques per each phase, 3 slides total
  each phase, to analyze a process you have chosen
  to improve. 
• Use 5 Whys and 5S as two of your 10 selected
  tools/techniques.  You may choose the other eight
  tools/techniques.For each phase, provide
  applied examples of process improvement within
  your workplace or an organization with which you
  are familiar and apply tools/techniques to each
  phase.

13
ISCOM 472 Week 3 DQ 1

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• ISCOM 472 Week 3 DQ 1

14
ISCOM 472 Week 3 DQ 2

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• ISCOM 472 Week 3 DQ 2

15
ISCOM 472 Week 3 DQ 3

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  ek-3-dq-3
• ISCOM 472 Week 3 DQ 3

16
ISCOM 472 Week 3 Learning Team As-Is Process
Flowchart and Paper

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  ek-3-learning-team-as-is-process-flowchart-and-pap
  er
• Resource Need for a Lean Initiatives Paper
•  
• Create an As-Is Process Flowchart for a process
  that requires improvement for your selected
  organization.
•  
• Write a 700- to 1,400-word paper in which you
  describe at least three problem analysis tools
  that you applied to develop the process
  flowchart.
•  
• Explain the benefits of accurately documenting
  the As-Is process.
•  
• Format your paper consistent with APA guidelines.

17
ISCOM 472 Week 3 Learning Team Individual Process
Analysis Techniques Summary

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  ek-3-learning-team-individual-process-analysis-tec
  hniques-summary
• Process Analysis Techniques Summary Create a
  Microsoft PowerPoint slide presentation
  addressing each of the process improvement phases
  listed below in a separate slide.
•  
• Research each phase and describe two different
  techniques to analyze a process that may be
  utilized during each of the following process
  improvement phases
•  
• Define
• Measure
• Analyze
• Improve
• Control 
•  
• Provide examples of process improvements from
  your workplace or from an organization with which
  you are

18
ISCOM 472 Week 4 DQ 1

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• Can you improve something that you cant measure?
  Why or why not?

19
ISCOM 472 Week 4 DQ 2

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• What metrics does your organization use to assess
  supply chain performance? What are the benefits
  of performance metrics?

20
ISCOM 472 Week 4 DQ 3

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• How do internal metrics differ from external
  metrics?    How does an organization know if they
  are measuring the right things?

21
ISCOM 472 Week 4 Individual Change Management
Paper

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• Write a 1,050- to 1,400-word paper, usingyour own
  organization or one with which you are familiar.
• Identify the three categories of improvements
  (cycle-time, quality, and cost) that may be
  applied to an organizational process.
• Address the following in your paper
•  
• Describewhat challenges the selected organization
  may face in implementing the improvements.
• Recommendhow the organization may resolve
  resistance to change.
•  
• Format your paper consistent with APA guidelines.

22
ISCOM 472 Week 4 Learning Team To-Be Process
Flowchart and Paper

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  ek-4-learning-team-to-be-process-flowchart-and-pap
  er
• Resources Need for a Lean Initiatives Paper and
  As-Is Process Flowchart and Paper
•  
• Create a To-Be Process Flowchart for the process
  identified that requires improvement for your
  selected organization.
•  
• Write a 700- to 1,400-word paper in which you
  describe at least three problem analysis tools
  that you applied to develop the process
  flowchart.
•  
• Identify which of the three (cycle-time, quality,
  and cost) categories of process improvements your
  To-Be process addressed.
•  
• Identify potential challenges in implementing
  your process changes.
•  
• Format your paper consistent with APA guidelines.

23
ISCOM 472 Week 5 Individual JIT and Process
Standardization Paper

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  per
• Choose a local business establishment, such as a
  car wash, fast food, dry cleaner, or doctors
  office check-in.
• Observe and document the process steps followed.
• Write a 700- to 1,050-word analysis in which you
•  
• Explain the JIT philosophy.
• Identify the customer expectations for the
  service and/or product.
• Describe the production process steps observed.
• Diagram a process flowchart.
• Describe the standardized and non-standardized
  process steps.
• State your opinion concerning the process.
  effectiveness, efficiency, and measurements.
• Make recommendations for improving the process.
• Be sure to properly cite your sources.
•  
• Format your paper consistent with APA guidelines.

24
ISCOM 472 Week 5 Learning Team Business Process
Improvement Plan and Metrics Paper and
Presentation

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  ek-5-learning-team-business-process-improvement-pl
  an-and-metrics-paper-and-presentation
• Resources Need for a Lean Initiatives Paper,
  As-Is Process Flowchart and Paper, and To-Be
  Process Flowchart and Paper
•  
• Write a 700- to 1,050-word paper recommending and
  evaluating the selected business process
  improvement plan for your selected organization.
•  
• Include in your paper the metrics and processes
  to sustain your planned improvements.
• Compare and contrast the various measurement
  techniques used to evaluate a new process.
• Develop the metrics to quantify the level of
  improvement in your selected processes.
•  
• Format your paper consistent with APA guidelines.