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Technology, Ethics, and Social Work

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Technology, Ethics, and Social Work – PowerPoint PPT presentation

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Title: Technology, Ethics, and Social Work


1

Technology, Ethics, Social Work
2
Objectives
  • Explore ethical challenges created by use of
    technology in social work.
  • Understand benefits and challenges created by use
    of technology in social work.
  • Identify and apply the ethical and legal
    standards to use of technology.
  • Develop strategies for addressing potential
    ethical concerns in using technology.

3
Ethical Issues In Review
  • Ethical Dilemmas
  • Ethical Challenges
  • Situations involving ethical principles.
  • Ethical decision making based on policies,
    professional code of ethics, and/or laws.
  • Involves two (2) or more competing ethical
    principles.
  • Conflict of values, rights and/or professional
    responsibilities.
  • Each possible alternative will result in an
    undesirable outcome for one (1) or more
    stakeholders.

4
Types of Technology
  • Electronic Tools
  • Social Media/Networks
  • Personal Computers
  • Mobile Telephones
  • Fax Machines
  • Websites
  • Email
  • Facebook
  • Twitter
  • LinkedIn
  • Instagram
  • Snapchat

5
Social Media Revolution 2015
Social Media Revolution 2015
6
Code of Ethics and Technology
  • Purpose
  • Offer guidance and professional standards.
  • Improve practice promote accountability.
  • Protect the public.
  • Essential Tools for Social Work Practice
  • National Association of Social Work (NASW) Code
    of Ethics
  • Association of Social Work Boards (ASWB)

7
NASW/ASWB StandardsTechnology and
Social Work Practice
  • Maintain and improve quality of
    technology-related to social work services.
  • Guide for social workers incorporating technology
    into practice.
  • Guidelines for monitoring and evaluating
    technology used in service delivery.
  • Inform individuals and agencies about
    professional standards.

8
Use of Technology in Social Work
  • Confidentiality
  • Maintaining privacy and integrity of
    information
  • Accessibility
  • How accessible should one be?
  • Professional Integrity of Communication
  • What type of communication is appropriate?

9
Use of Technology in Social Work
  • Benefits
  • Convenient
  • Accessible
  • Cost-effective
  • Quick Response Time

10
Use of Technology in Social Work
  • Challenges
  • Difficult to maintain confidentiality.
  • Cannot interpret non-verbal behaviors.
  • Little or no knowledge of technology/access to
    technology.

11
(No Transcript)
12
Lets Discuss
  • Scenario One
  • The Case of the Mean Social Workers

13
Clients Access to Professionals Personal
Information
  • Prior to initial meeting, clients my use
    technology and social media to collect
    information
  • How much personal information should be available
    for public view?
  • Pictures, interests, hobbies, phone , address,
    communication with others (Facebook wall, etc.)

14
Professionals Access to Clients Personal
Information
  • Pictures, interests, hobbies, communication with
    others (Facebook, etc.)
  • Using technology and social media scoping out
    client prior to meeting.
  • Gain access to clients information not expressed
    in discussions.
  • Checking up on clients after services have been
    terminated

15
Lets Discuss
  • Scenario Two
  • A Friend of a Friend

16
Ethical Framework for Use of Technology in Social
Work
  • Social workers are mindful that technology can
    blur the boundaries between personal
    professional lives.
  • Applicable ethical principles relevant to social
    work social media
  • Confidentiality
  • Multiple Relationships
  • Testimonials
  • Informed Consent
  • Minimizing Intrusions on Privacy
  • Initiating Professional Relationships
  • Documenting and Maintaining Records

17
Social Media/Technology Policies
  • Essential for ethical practice.
  • Share with clients upon meeting and throughout
    duration of services.
  • Must be carefully created addressing
  • Policy overview and understanding
  • All forms of technology

18
Develop Your Social Work Technology Policy
19
Technology Is Not Evil
  • Technology provides offers valuable opportunities
    and tools to connect with our clients and
    families.
  • Be clear with clients on how it will be used in
    your work with them.
  • Each professional must decide how they will use
    technology with their clients, within the
    guidelines of the NASW/ASWB and MACF policies.

20
References
  • Beckett, C. Maynard, A. (2005). Values ethics
    in social work an introduction. Thousand Oaks,
    CA SAGE Publications
  • Dolgoff, R. Loewenberg, F.M. Harrington, D.
    (2005). Ethical decisions for social work
    practice. 7th edition. Belmont, CA Brooks/Cole.
  • Kolmes, K. , Psy.D. Social Media Policy
    4/26/13 (www.drkkolmes.com)
  • NASW News Its Better to Be Informed About
    Tech Tools, M. Malamud, 6, 2011.
  • NASW Code of Ethics, 2008, NASW.

21
References
  • NASW/ASWB Standards for Technology in Social Work
    Practice, 2005
  • Chernack, K.B., DSW, LCSW-R, Update, Vol. 36, No.
    4, Summer 2012, pp. 8-9, 26. National Association
    of Social Workers New York Chapter.
  • Young, T.B., LCSW. Facebook Ethical and Clinical
    Considerations. www.socialworker.com, 10/25/2013.
  • Reamer, F.G. (2013). Social Work in a Digital
    Age Ethical and Risk Management Challenges.
    National Association of Social Workers.
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