Title: OPS 571 Final Exam with Questions and Answers at Studentwhiz
1OPS 571 Final Exam
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2- Q1. A major competitive dimension that forms a
company's strategic operational competitive
position in their strategic planning is which of
the following? - Cost or price
- Focus
- Straddling
- Automation
- Q2. In setting up a kanban control system you
need to determine the number of kanban card sets
needed. If the expected demand during lead time
is 25 per hour, the safety stock is 20 percent of
the demand during lead time, the container size
is 5, and the lead time to replenish an order is
5 hours, what the number of kanban card sets is
needed? - 27
- 20
- 5
- 30
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3- Q3. Which of the following is a multifactor
measure of productivity? - Output/(Labor Capital Energy)
- Output/All resources used
- Output/(Materials)
- Output/Input
- Q4. Which of the following is an alternative
possible service encounter included in the
service-system design matrix? - Internet
- Automated teller (ATM)
- Face-to-face distance
- Questionnaire response
-
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4- Q5. In development of an operations and supply
chain strategy, which of the following may be an
important product-specific criteria to consider? - Learning curve
- Supplier after-sale support
- Production lot size
- Focus
-
- Q6. Which of the following is one of Dr. Eli
Goldratt's rules of production scheduling for
optimized production technology? - An hour lost at a bottleneck saves an hour for
the entire system - Do not allow bottlenecks to govern the flow of
the line - Utilization and activation of a resource are not
the same - Balance the capacities, not the flows
-
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5- Q7. You have just been assigned to oversee a
series of projects. Functional areas will loan
you personnel for each project, and separate
project managers will be responsible for separate
projects. These project managers will report to
you. Which project management structure is being
used? - Matrix project
- Pure project
- Functional project
- Task force
-
- Q8. Which of the following is a reason that firms
must develop more new products than ever? - Commitments to joint venture partners
- Product life cycles are shorter
- They are replacing old customers with new ones
- To amortize heavy investments in development labs
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6- Q9. We would expect to see which of the following
in an MRP system's inventory status file? - End items produced
- Late/early delivery records
- Labor efficiency
- Scrap parts
-
- Q10. The centroid method for plant location uses
which of the following data? - Inbound transportation costs
- Volume of goods to be shipped between existing
points - Transport times between facilities
- Correlation matrix of existing facilities
-
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7- Q11. The Pareto principle is best applied to
which of the following inventory systems? - EOQ
- Fixed-time-period
- Fixed-order quantity
- ABC classification
-
- Q12. A company can produce a small lot of
products the first time at a cost of 2,000. If
their 85 percent learning curve allows them to
reduce their costs on each lot, what is the total
cost of producing 5 lots? - 8,062.00
- 4,031.00
- 9,376.50
- 10,000.00
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8- Q13. You are a consultant called in to estimate
the costs after the employees learn how to do a
job more efficiently by repetition of new
product. You find a company can produce a product
the first time at a cost of 5,000. If their 90
percent learning curve allows them to reduce
their costs on each unit, what is the total cost
of producing 100 units of the new product? - 290,700
- 500,000
- 390,000
- 250,687
- Q14. A material requirements planning system is
an example of which of the following scheduling
systems? - Infinite loading, backward scheduling
- Finite loading, backward scheduling
- Infinite loading, forward scheduling
- Finite loading, forward scheduling
-
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9- Q15. Capacity planning that involves hiring,
layoffs, some new tooling, minor equipment
purchases, and subcontracting is considered as
which one of the following planning horizons? - Long range
- Current
- Short range
- Intermediate range
- Q16. You want to determine the upper control
line for a p-chart for quality control purposes.
You take several samples of a size of 100 items
in your production process. From the samples, you
determine the fraction defective is 0.05 and the
standard deviation is 0.01. If the desired
confidence level is 99.7 percent, which of the
following is the resulting UCL value for the
line? - 0.39
- 0.06
- 0.08
- 0.05
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10- Q17. The objectives of work center scheduling
include which of the following? - Providing variety to workforce
- Following all the priority rules
- Minimizing setup costs
- Avoiding tradeoffs
- Q18. For which of the following should we use an
R-chart to monitor process quality? - Deciding whether an airliner has sufficient fuel
for its trip - Determining whether vehicles from a motor pool
will run - Weighing trucks at a highway inspection station
to determine if they are overloaded - Student grades measured from 1 to 100
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11- Q19. Which of the following is a major factor
that distinguishes service design and development
from manufacturing design and development? - The service package has the same legal protection
available to manufactured goods. - The service process and service product can be
developed independently. - Manufacturing is far more capital intensive than
services. - The service package is the major output of the
development process. - Q20. Which of the following is a time-to-market
performance measure used in judging product
development performance? - Customer loyalty
- Product reliability
- Yield
- Frequency of new-product introductions
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12- Q21. In business forecasting, what is usually
considered a medium-term time period? - One to six months
- Three months to two years
- Six weeks to one year
- One to five years
- Q22. There are many applications of poka-yokes
in service organizations. Which of the following
is one of the three-T's used to classify
poka-yokes? - Task
- Trust
- Time
- Teamwork
- Q23. Assuming no safety stock, what is the
reorder point (R) given an average daily demand
of 78 units and a lead time of 3 days? - 421
- 234
- 26
- 78
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13- Q24. Which of the following is a measure of
operations and supply management efficiency used
by Wall Street? - Earnings per share growth
- Current ratio
- Dividend payout ratio
- Receivable turnover
-
- Q25. A project starts out as which of the
following? - Critical path method (CPM)
- A latest-start-time estimate
- A series of milestones
- A statement of work
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14- Q26. The ability to rapidly and inexpensively
switch production from one product to another
enables what are sometimes referred to as - Economies of shape
- Economies of scope
- Economies of size
- Economies of scale
-
- Q27. According to the theory of constraints,
which of the following is a financial measurement
that can be used to measure the firm's ability to
make money? - Inventory
- Sales
- Net profit
- Throughput
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15- Q28. What is a work breakdown structure?
- A depiction of the activities making up a project
- A Gantt chart
- A list of the activities making up the higher
levels of the project - A definition of the hierarchy of project tasks,
subtasks, and work packages - 29. If a firm produced a standard item with
relatively stable demand, the smoothing constant
alpha (reaction rate to differences) used in an
exponential smoothing forecasting model would
tend to be in which of the following ranges? - 5 to 10 percent
- 60 to 120 percent
- 20 to 80 percent
- 20 to 50 percent
- Q30. What transportation mode has very high
initial investment costs but gives a very low
cost per mile for products that are highly
specialized and require no packaging? - Water
- Highway
- Pipeline
- Rail
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