Back Office Process Outsourcing Solutions That Decrease Your Burden of Office Task - PowerPoint PPT Presentation

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Back Office Process Outsourcing Solutions That Decrease Your Burden of Office Task

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It’s human nature to see everything near him/her as a problem, though if solution is nearby. The reason is ‘problem gives pain’ and thus focus is more on problem side, even if solution is easily reachable. Back Office Solutions are similar in nature. Back Office Process Outsourcing solves many problems. – PowerPoint PPT presentation

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Title: Back Office Process Outsourcing Solutions That Decrease Your Burden of Office Task


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Back Office Process Outsourcing Solutions That
Decrease Your Burden of Office Task
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There are several types of outsourcing services.
One of them is Back Office Process Outsourcing.
First of all, its essential to identify those
tasks which are a part of Back Office Team or
Back Office Department. In simple words, a
companys functioning can be broadly divided into
two categories Front Office and Back Office.
Employees in front office contributes to the
company by directly facing the consumers,
customers and clients. In contrast, the employees
in back office contribute to company by
processing the products and/or services. Their
role is not to face the clients, consumers or
customers directly. Only in rare cases, the back
office staff handles the queries of customers,
clients or consumers.
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Examples of Front Office Operations Sales
Department, Marketing Department, Advertising
Department, Reception Staff, Administration
Department, etc. The employees in these
departments have to directly face the companys
customers, consumers or clients. Thats why its
known as Front Office Job. The responsibility of
the staff working in Front Office is to take care
of firms guests by delivering the output
produced by the company. Examples of Back Office
Operations Information Technology Department,
Accounting Department, Human Resource (HR)
Department, Manufacturing Department, Research
Department, etc. The employees in these
departments do not need to directly face the
consumers, clients or customers.
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The back office operations include those tasks
which are complex in nature. The front office
includes those tasks that may be difficult, but
not complex. For example, a sales representative
of a company do not need to understand who
created the product or service, how it was
created, the process involved, etc. They simply
are responsible for the sales in a company.
Similarly the marketing departments
responsibility is to promote the products and/or
services of a company. The advertising department
of a company is responsible for spreading the
word about the company, its brand name, its
products and/or services, the quality which the
company delivers, and so on.
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Back Office job is to take care of those
processes that happen in background, and about
which a consumer, customer or client never knows.
Intelligence is required for a back office team
to deliver best quality output. Thats one of
the primary reasons why many companies request
the Back Office Solutions from outsourcing
service providers. There are numerous companies
in various parts of the world, which delivers
Back Office Support Solutions to their clients.
However all of them are not branded or reputed.
The outsourcing companies which have experts in
their company which can deliver accuracy and
quality in combination with speed are the
genuine ones.
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For example, Support Ninja is one of the favorite
one-stop-shop companies, popular for delivering
Back Office Process Outsourcing services. This
company is headquartered in Austin, Texas and
also operates their branch office in Philippines.
Whether its about Lead Generation or Content
Moderation whether its about Back Office
Solutions or Customer Support this company has
delivered results to their clients, by
practically implementing solutions. There is a
strict criterion for the selection of jobseekers
who wish to join this company. This company does
not employ candidates who are inexperienced
because it would spoil companys quality of
services, which is delivered to their clients.
Whether its about photo editing, data entry,
accounting, internet marketing or online
research the Back Office Support Solutions of
this company excels in every task.
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Thank You !
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