Secrets To Successfully Handle Last Minute Shift Changes - PowerPoint PPT Presentation

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Secrets To Successfully Handle Last Minute Shift Changes

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Last minute schedule changes occur when an employee is unable to honor his or her assigned shift/shifts. Absenteeism can have a negative impact on productivity and customer satisfaction and it is therefore necessary to take immediate steps to see that an abandoned shift is covered as soon as possible. – PowerPoint PPT presentation

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Title: Secrets To Successfully Handle Last Minute Shift Changes


1
SECRETS TO SUCCESSFULLY HANDLE LAST MINUTE SHIFT
CHANGES
  • Last minute shift changes are among the most
    frustrating issues faced by employers, managers
    and supervisors. Such changes usually occur when
    an employee is unable to honor his or her shift
    for one reason or another. While it is true that
    some absences are unavoidable, poor employee
    attendance can negatively affect employee morale,
    productivity and customer satisfaction. In short,
    if you are the person in charge of employee
    scheduling in your company,
  • Reviewing The Absent Employees Job Description
  • You need to ensure that the employees workload
    is covered.
  • Fortunately, with employee scheduling software,
    handling a sudden shift change becomes quite
    easy. Scheduling software can give you some much
    needed peace of mind during unexpected
    situations. Lets look at what you need to do in
    those panic situations where you have to make a
    sudden shift change

2
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3
  • By reviewing his or her job description, you
    will be in a better position to choose an
    appropriate replacement. Since an online schedule
    maker or an online scheduler as some people call
    it, will be able to house or store such details,
    including contact details and employee
    availability, reviewing such information and
    finding a relevant replacement becomes
    easy. Remember to offer some compensation when
    requesting more work from another employee.
  • Getting Outside Help
  • Sometimes, the deserted shift might not be
    covered satisfactorily and for a lengthy period
    of time. When this happens to be the case,
    consider soliciting help from other sources, such
    as hiring a temporary employee or an independent
    contractor.
  • Increasing Schedule Availability
  • Many times, making your schedules widely
    available will also enable your employees to
    alert you when they cant honor a particular
    shift ahead of time and this will leave you with
    ample time to find a replacement.

4
  • This is where your online scheduler or your
    schedule maker comes to the rescue again. With
    todays technology, you will be able to create
    your schedules via your schedule maker and sync
    them directly to their computers and other
    electronic devices.
  • Establishing a Time-Off and Vacation Requests
    Policy
  • Establishing a clear policy concerning time off
    and vacation requests will prompt your employees
    to start making such requests according to the
    policy. This will help curb the cycle of constant
    shift changes and save you a lot of headaches in
    the long run.
  • Honoring their shift preferences is also a good
    idea. While doing this will not always be
    possible, try to honor their shift preferences
    whenever possible. This way, you can be sure they
    will honor their shifts contentedly.
  • Scheduling software is cost effective and it is
    even possible to find a schedule maker/ online
    scheduler maker with a free trial to give you an
    idea of its functionality before you get fully
    onboard.

5
Article Summary - Last minute schedule changes
occur when an employee is unable to honor his or
her assigned shift/shifts. Absenteeism can have a
negative impact on productivity and customer
satisfaction and it is therefore necessary to
take immediate steps to see that an abandoned
shift is covered as soon as possible.
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