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sap crm online training in canada

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Spectoittraining.com is providing SAP customer relationship management online training contact us:+91-9533456356, mail : info@spectoittraining.com, by real time experts in SAP SALES AND DISTRIBUTION Online Training all over the world like Hyderabad, Bangalore, Mumbai, Chennai, Pune, Singapore, Malaysia USA, Canada, UK, France, Japan, Germany, Dubai, UAE, Newzeland, Australia, Middle East, GCC, UAE (Dubai, Abu Dhabi), Saudi Arabia, Qatar, Bahrain, Oman, Kuwait, etc…. SAP customer relationship management management online training placement and certification. full course details please visit our website For any further details please contact India +91-9533 456 356 – PowerPoint PPT presentation

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Title: sap crm online training in canada


1
SAP CUSTOMER RELATIONSHIP
MANAGEMENT TRAINING IN CANADA
  • SPECTO IT ONLINE TRAINING
  • CONTACT US9533456356
  • Mailinfo_at_spectoittraining.com

2
SAP CUSTOMER RELATIONSHIP
MANAGEMENT TRAINING IN CANADA
  • The SAP Customer Relationship Management features
    a dynamic new user interface that gives business
    users the power to easily access all relevant
    information to best serve customers.
  • The Web UI provides a new groundbreaking,
    Web-based, and role-oriented interface that is
    both user configurable and personalizable being
    easily adapted for customers requirements. The
    course CR580 (SAP CRM User Interface) is
    introducing this technology to technically
    interested customer and project team members.

3
SAP CUSTOMER RELATIONSHIP
MANAGEMENT TRAINING IN CANADA
  • The course CR580 (SAP CRM User Interface) is
    introducing this technology to technically
    interested customer and project team members.

4
SAP CUSTOMER RELATIONSHIP
MANAGEMENT TRAINING IN CANADA
  • With the course CR500 (CRM Middleware) you gain
    insights into topics of connecting the SAP
    back-end system with the SAP Customer
    Relationship Management (SAP CRM) applications.

5
SAP CUSTOMER RELATIONSHIP
MANAGEMENT TRAINING IN UK
  • Overview and Introduction
  • Foundation Architecture of my SAP CRM
  • my SAP CRM Analytics
  • my SAP CRM Marketing
  • my SAP CRM E-Commerce
  • my SAP CRM Channel Management

6
SAP CUSTOMER RELATIONSHIP
MANAGEMENT TRAINING IN CANADA
  • my SAP CRM Sales
  • my SAP Interaction Center
  • my SAP Service
  • my SAP Field Applications (with focus on Mobile
    Service)
  • my SAP CRM for Industries

7
SAP CUSTOMER RELATIONSHIP
MANAGEMENT TRAINING IN CANADA
  • Integration with other My SAP suite of modules
  • CRM Base Customizing
  • CRM Basic data Customizing settings for these
    objects
  • Business partner
  • Organizational model
  • Territory Management
  • Product master CRM Business Transactions

8
  • Overview of generic functions in business
    transactions
  • Activity Management (including Activity Journal
    and Groupware Integration)
  • Transaction type and item category customizing
    for these objects
  • Middleware settings
  • Middleware connections to R/3, APO and CRM
  • CRM Business Partner CRM Middleware

9
SAP CUSTOMER RELATIONSHIP
MANAGEMENT TRAINING IN CANADA
  • CRM Middleware Sales and Billing
  • Basic concepts of CRM middleware
  • Replication administration
  • Monitoring error handling
  • Implement Customer Interaction Centre
  • Architecture landscape

10
SAP CUSTOMER RELATIONSHIP
MANAGEMENT TRAINING IN CANADA
  • Agent functions and processes in the IC
  • Define CIC Profile and Customer-Specific
    Workspaces
  • Define Front-office framework
  • Component Configuration
  • Action Box Configuration
  • CTI Configuration

11
SAP CUSTOMER RELATIONSHIP
MANAGEMENT TRAINING IN CANADA
  • Client Implementation Case Study Live Exercise
  • Implement Internet Sales
  • Architecture and landscape
  • set up logical system and connection with OLTP
    R/3 and APO
  • Configuration of the CRM Server Base
    Customizing
  • Configuration Web Application

12
SAP CUSTOMER RELATIONSHIP
MANAGEMENT TRAINING IN CANADA
  • Creating Product catalogs
  • Publication of Product Catalog content
  • Create Internet User for order processing
  • Sales Transactions using Internet Sales
  • Web Shop Maintenance
  • Client Implementation Case Study

13
SAP CUSTOMER RELATIONSHIP
MANAGEMENT TRAINING IN CANADA
  • Creating Product catalogs
  • Publication of Product Catalog content
  • Create Internet User for order processing
  • Sales Transactions using Internet Sales
  • Web Shop Maintenance
  • Client Implementation Case Study

14
SAP CUSTOMER RELATIONSHIP
MANAGEMENT TRAINING IN CANADA
  • External List Management
  • Lead Management
  • Marketing Analytics
  • We also provide SAP Workflow Training classes
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