Building Trust among the Team for Project Success is Important

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BUILDING TRUST AMONG THE TEAM FOR PROJECT
SUCCESS IS IMPORTANT
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Building trust among the team members as well as
between the team members and yourself, as the
project manager, is crucial to the success of the
project regardless of its nature, scope and
duration.
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Keep in mind that trust, both on the professional
and personal level among the team members and
manager, is the foundation upon which everybody
can contribute in an effective, efficient and
productive manner to their overall success.
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Indeed, it can be said that successful project
management starts and ends with trust that
everybody is performing as expected and
delivering on results as agreed.
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With trust in your capacity as project manager,
team members are more likely to ask the right
questions, contribute to the achievements of the
right results, and taking the right risks, all in
the interests of pushing the team and its project
in the right direction at the right time.
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By cultivating the right environment for
productivity, team members are also more likely
to be loyal dedicated and committed to the team
and to the project and these are the traits
that not even the best project management
software can provide for the team.
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Defining Trust
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In project management, trust can be defined as
the belief that the person who is being trusted
can and will do as agreed upon and as expected
based on the projects parameters. This applies
to both the project manager and the team members
since each person has specific roles and
responsibilities, which complement the others
roles and responsibilities as well as contribute
to the whole.
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Trust is also crucial in project management in
terms of social influence. According to
psychologists, it is easier to persuade and
influence others when trust is present between
the influencer and the target audience. This is
true regardless of the ways in which the trust
between the parties was established, such as via
prior work as a team or via introductions as an
expert in the field. Even the perception of
competence, compassion and honesty can establish
and strengthen feelings of trust among the team
members and the project manager.
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Trust Differentiation
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It must be emphasised, too, that the three
different types of trust are just as important
in project management as in personal
relationships.
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Trust implies vulnerability to someones
decisions and actions. Project managers and their
team members expose themselves in so many ways,
such as their personal reputation and their
professional advancement, when they entrust
certain decisions and actions to others.
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This is especially true in high-risk, high-cost
projects where decisions outside of the realm of
the project management software should be made by
any of the team members that, in turn, will
affect the entire teams performance.
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Trust implies the ability to inspire positive
expectations and actions from others. Keep in
mind that project management practitioners are
required to inspire and motivate their followers
and colleagues and trust is a crucial part of
social influence, as previously mentioned.
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Trust is the propensity or ability to rely on
other people. Such reliance means being able to
trust that the other person is dependable and,
thus, will deliver on the expected results.
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As with personal relationships, people who are
involved in project management know that there
is a clear delineation between building and
destroying trust. When one form of trust is lost
in any manner, then it can be very difficult to
regain and then retain. Indeed, being, looking
and acting trustworthy are a must for maintaining
the desired trust level so much so that missing
out on one aspect can jeopardize everything else.
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Trust has deeper implications in organisational
settings, too. Social scientists, not to mention
your common sense borne of experience in project
management, say that trust has a positive
influence on the perceptions, performances and
behaviours of a person or a group of persons.
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For example, a single team member may not have
full trust in a project managers capacity to
lead the team to success such that he refuses,
subtly or deliberately, to contribute to its
overall success.
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Furthermore, trust and integrity in the
organisation has a circular relationship.
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Think about it
When you believe that the team has fair policies
and practices, you are more likely to trust in
the team including its members and leaders. When
you have trust, you will likely promote integrity
in your team.
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The bottom line
Project managers must build, maintain and
strengthen trust among his team members for their
overall success. When there are issues with
trust, these should be identified and addressed
before these undermine the teams success in the
future and, as a consequence, the personal and
professional lives of the team members including
the leader.
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Benefits of Building Trust for Project Success
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Here are the specific benefits that project
management leaders can reap with their ability to
build, maintain and strengthen trust within the
team, even with people outside of the team like
the client, vendors and stakeholders in the
project.
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Higher productivity
Team members who trust their peers and leaders
are more likely to focus on their jobs without
the distractions of petty arguments and the like,
thus, resulting in higher productivity. Such
trust also allows them to work well on their jobs
while comfortable in the knowledge that their
teammates will deliver on their jobs, too.
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Even when emergencies arise and the expected
deliverables are not delivered, the team members
pitch in based on their mutual trust. With higher
productivity come higher chances for project
management success!
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Better communication
Successful project teams communicate well not
just with each other but with their sponsors,
vendors and stakeholders. When trust is present,
they are more likely to share information
willingly, to help other immediately, and to
address issues effectively, all of which
contribute to their overall success.
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Even the best project management software with
its advanced communication technology will be
insufficient for successful communication when
trust is absent.
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Greater innovation
Trust also enables the team members to innovate,
even to take risks and exploit opportunities,
which contribute to the teams overall success.
We all know the importance of innovation in our
fast-changing world.
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Other benefits of trust in project management
include better accountability, transparency and
personal relationships. Start building trust now!
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Thank You!
Synquis - Project Management Software Address
Level 12, 530 Little Collins Street, Melbourne,
Victoria, 3000, Australia Website
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