Title: 10 Reality Checks to be Performed Before Implementing Mobile Sales Force Automation
110 Reality Checks to be Performed Before
Implementing Mobile Sales Force Automation
2A Brief on Mobile Sales Force Automation (SFA)
- Mobile SFA the modern day mantra for
enterprises to achieve business objectives with
utmost profitability and productivity - Implements the Bring Your Own Device (BYOD)
concept and enhances flexibility, adaptability
and scalability - Caters to any size of business ranging from small
sector segments to large enterprises - Focuses on sales activities being performed by
sales staff and integrates seamlessly with back
office
3Why should Mobile SFA be implemented?
- Improves revenue and accelerates profits
- Maximizes Return on Investment (RoI)
- Increased productivity and profitability
- Smartens business and drives performance
4Why should Mobile SFA be implemented? (contd.)
- Enhances customer satisfaction
- Efficient co-ordination with sales staff and back
office - Seamless integration with third party systems
- Provides real time, comprehensive analytical
reports and dashboards
510 Reality Checks to be performed before
implementing Mobile SFA
- Have you defined your business case?
- Major objectives should be defined
- Primary business owners should be identified
- Critical success factors should be listed down
- Are you going in for whole hog implementation or
partial implementation? - Implementation should be planned in phases and
not full - It should be split into logical divisions, one
after the other
610 Reality Checks to be performed before
implementing Mobile SFA (contd.)
- Do you have top management support?
- Senior executives should be supporting this
decision - There should be a clear understanding of business
case with the management - Are you expecting IT to execute the project?
- A general myth - Since IT is responsible for
infrastructure, it is the final implementer - Since sales / field staff are the day to day
users, they are the final implementers
710 Reality Checks to be performed before
implementing Mobile SFA (contd.)
- Have you understood the sales persons
requirements in depth? - Focus to lie on needs and requirements of sales
staff - Functionalities in system to benefit the sales /
field staff - Does your technology overrule your business
execution? - Need for a flexible solution not stringently tied
to technology - Should be adaptable to changing business needs
810 Reality Checks to be performed before
implementing Mobile SFA (contd.)
- Have you worked out your data conversion /
validation technique? - Data cleaning / validation needs to be planned
well in advance - Mismanagement of the data related activities may
lead to blunder - Have you worked out your training / orientation
schedules? - Training and orientation to the field staff is a
vital need, since they are the end users - Planning for schedules and logical groping of
training members is a must
910 Reality Checks to be performed before
implementing Mobile SFA (contd.)
- Is customization required and if so, to what
extent? - Customization is a need but to define its
boundaries is equally important - Unplanned and too much customization may lead to
instability - Are you well versed with particulars of third
party integration? - Third party integration is a must but it is
essential to have a limited number of solutions
attached - Integration with too many solutions will lead to
performance issues
10SPEC INDIAs ZooM Mobile SFA solution
- An enterprise SFA solution with field sales
automation with a mobile client, back office and
communication services - Ideal for sales force automation in FMCG,
Healthcare, Food Beverages, Manufacturing units
and many more - Variety of dashboard / report generation
11Thank You.
To know more about ZooM Mobile Sales force
Automation Solution Visit the link below and
schedule a FREE DEMO http//www.mobilesalesforceau
tomation.net/