Emergency Operations Center

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Emergency Operations Center

• What it is!
• Who does what!

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Michael Chertoff
Former Director, Department of Homeland Security
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Preparedness Clock
1200 is fully prepared
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IT WILL NEVER HAPPEN HERE
AND OTHER FAMOUS LAST WORDS
'Stocks have reached what looks like a
permanently high plateau.' Irving Fisher (1929)
'We don't like their sound. Groups of guitars are
on the way out' - Decca record executive on the
Beatles
'There is no reason anyone would want a computer
in their home.' - Ken Olson, 1977, Digital
Equipment Corporation
'Everything that can be invented has been
invented.- - 1899, Charles Duell, U.S. Office of
Patents.
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One Local Reason
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An EOC starts with a Problem
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What is an EOC?
An Emergency Operations Center (EOC) is a central
location which enables government to coordinate
policy decisions, resource management, and
response to disasters and emergencies beyond the
scope of an On-Scene Incident Commander.
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The REAL Definition
The EOC is where uncomfortable officials meet in
unaccustomed surroundings to play
unfamiliar roles making unpopular decisions in
much too little time.
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It is more than you see
What the Public Sees
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It is more than you see
What the Public Sees
What they do not see!
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OSC vs. EOC
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Purpose of an EOC
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5 Basic Functions of an EOC
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Other Functions of the EOC

• Notification Warning
• Direction Control
• Emergency Public Information
• Search Rescue
• Health Medical
• Evacuation, Traffic Control Security
• Fire Protection
• Damage Assessment
• Congregate Care
• Debris Clearance
• Utilities Restoration
• Radiological/Hazardous Materials Protection

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An EMD is like.
An Air Traffic Controller
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Some days it is not so busy
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Some days it is beyond busy!
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A Music Conductor
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And also a
Sacrificial Lamb
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Example of EM/EOC in Action
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EMD Roles Responsibilities
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EMD Roles Responsibilities
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EMD Roles Responsibilities
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EOC Staffing
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EOC Staffing - NIMS
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Command Staff/Positions
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Safety Officer Jerry Brua
What are some examples of types of incidents
where you might activate a Safety Officer?
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EOC Safety Officer
Ensures that all buildings and other facilities
used in support of the E.O.C. are in safe
operating condition. Monitors operational
procedures and activities in the E.O.C. to
ensure They are being conducted in a safe manner
considering the Existing situation and
conditions. Stops or modifies all unsafe
operations outside the scope of the E.O.C. Action
Plan, notifying the E.O.C. Director of actions
taken.
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Liaison Officer Troy Heck
What are the major responsibilities of the
Liaison Officer?
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Liaison Officer
Oversees all liaison activities, including
coordinating outside agency Representatives
assigned to the E.O.C. and handling requests from
Other E.O.C.s for agency representatives. Esta
blishes and maintains a central location for
incoming agency Representatives, providing
workspace and support as needed. Ensures that
position specific guidelines, policy directives,
situation Reports, and a copy of the E.O.C.
Action Plan is provided to Agency Representatives
upon check-in. In conjunction with the Emergency
Services Manager, provide Orientations for
V.I.P.s and other visitors to the E.O.C. Ensure
that deactivation is accomplished when directed
by the E.O.C. Director.
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PIO Public Information OfficerMontgomery
Headley Sheriff Brad Bennett
What are the major responsibilities of the Public
Information Officer?
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PIO - Roles
Serves as the lead PIO Media Coordinator for
ALL media releases from the E.O.C. Ensures that
the public in the affected area receives
complete, accurate and consistent information
about life safety procedures, public
health advisories, relief and assistance programs
and other vital information. Coordinates media
releases with PIO officers representing other
affected emergency response agencies. Organizes
the format for press conferences, in conjunction
with the E.O.C. Director. Maintains a positive
relationship with the media representatives.
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Legal Officer County Attorney Robert Raupp
Provides legal advice to policy decision makers
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Legal Officer Responsibilities
Provide legal advice and guidance to E.O.C.
Command Staff and local elected
officials. Brief Command Staff and Elected
Officials as to their powers under Minnesota
Emergency Management Statute Ch. 12. Review
contracts and agreements made with responding
parties both public and private.
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GIS Graphical Information Systems
OfficerHeather Wirth
Provides all graphical and spatial information
requested by other Section heads.
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Special Needs Officer
Assists in the location, evacuation and
relocation of all special needs residents within
the County
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OPERATIONS SECTION

• Directs and coordinates all incident tactical
  operations.
• Is typically one of the first organizations to be
  assigned to the incident.
• Expands from the bottom up.
• Has the most incident resources.
• May have Staging Areas and special organizations.

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Failure is not an option
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Operations Section Staging Areas
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Staging Areas Available Resources

• Set up at the incident where resources can wait
  for a tactical assignment.
• All resources in the Staging Area are available
  and ready for assignment.
• Out-of-service resources are NOT located at the
  Staging Area.

Available
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Staging Areas Chain of Command

• Once designated, a Staging Area Manager will
• Be assigned.
• Report to the Operations Section Chief.

If there is no Operations Section, the Staging
Area Manager reports to the Incident Commander.
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Divisions and Groups

• Divisions Organize incident resources by
  geographical area.

Groups Divide incident resources into
functional areas, not necessarily within a single
geographic division.
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Divisions and Groups

• Divisions and Groups may be assigned across
  geographical areas when a functional activity
  crosses divisional lines.

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Branches

• Branches
• Have functional or geographical responsibility
  for major parts of incident operations.
• Identified by Roman numerals or functional name.
  
• Managed by a Branch Director.

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Air Operations Branch

• The Air Operations Branch
• Is activated to coordinate the use of aviation
  resources.
• Is managed by the Air Operations Branch Director,
  who reports to the Operations Section Chief.
• May include the following functional groups
• Air Support Group
• Air Tactical Group

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Planning Section Chelle Benson
Planning is responsible for managing all
information Relevant to the event.
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Planning Section

• Maintains resource status.
• Maintains and displays situation status.
• Prepares the Incident Action Plan.
• Develops alternative strategies.
• Provides documentation services.
• Prepares the Demobilization Plan.
• Provides a primary location for technical
  specialists assigned to an incident.

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Planning Section
What are the major responsibilities of each
Planning Unit?
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Resources Unit
Develops plans and tracks all incident resources
both Personnel and equipment. TRACKS ALL
PERSONNEL AND EQUIPMENT
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Situation Unit
Prepare and maintain incident situation displays
(these may be maps, forms, weather reports,
victim or damage assessment information, and
other reports from technical specialists. KEEPS
TRACK OF THE SITUATION AND ALL CORRESPONDING
INFORMATION
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Documentation
Provides duplication services, files copies of
all official forms and reports. Checks accuracy
and completeness of records submitted for files.
Provides incident documentation and status
reports to Planning Section Chief. PROVIDES ALL
WRITTEN DOCUMENTATION AND REPORTS OF THE INCIDENT.
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Demobilization Unit
Prepares demobilization plan, distributes it,
make sure everyone Understands it, briefs
Planning Section Chief on status of progress
During demobilization. IN CHARGE OF
DEMOBILIZATION
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Information and Intelligence
Based on the incident needs, the information and
intelligence function may be activated as a fifth
Section, as an element within the Operations or
Planning Sections, or as part of the Command
Staff.
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Logistics Section
All event and EOC support needs are coordinated
through, and provided by Logistics.
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Logistics Section

• Responsible for
• Communications.
• Medical support to incident personnel.
• Food for incident personnel.
• Supplies.
• Facilities.
• Ground support.

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Logistics Section Service Branch

• The Service Branch may be made up of the
  following units

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Communications Unit Pat Tarpenning
Determines communications staff needs, advise on
communications capabilities, prepare Incident
Radio communications Plan (ICS 205), ensures
communication systems are installed and working,
develops and equipment accountability
system. IN CHARGE AND RESPONSIBLE FOR ALL
COMMUNICATIONS
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Medical Unit Diana Graning
Prepares medical plan (ICS Form 206), prepares
procedures for major medical emergency, responds
to all medical requests for aid, transportation,
medical supplies. Prepares medical reports and
keeps an activity log (ICS Form 214). IN CHARGE
OF ALL MEDICAL RELATED NEEDS
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Food Unit Jail Staff/ARC
Works with other disaster response agencies such
as the American Red Cross, Salvation Army, etc.
in seeing that incident personnel get proper food
and water. Also, responsible for supplying
E.O.C. personnel. OVERSEES FOOD AND WATER NEEDS
FOR ALL INCIDENT PERSONNEL
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Logistics Section Support Branch

• The Support Branch includes

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Supply Unit
Orders, receives, distributes and stores supplies
and equipment and coordinates contracts and
resource orders with Finance section. Receives,
responds to, requests for personnel, supplies
and equipment. RESPONSIBLE FOR ALL SUPPLIES AND
EQUIPMENT
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Facilities Unit
Prepares layouts of incident facilities, obtains
staff to run facilities, Provides sleeping
facilities, security for facilities, maintenance
Services sanitation, lighting and
cleanup. IN CHARGE OF ALL FACILITIES RELATED
TO INCIDENT
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Ground Support
Coordinates all ground support services. Arranges
for and activates, fueling, maintenance, and
repair of ground transportation resources.
Maintains inventory of support and transportation
vehicles. Coordinates incident road
maintenance. PROVIDES AND MAINTAINS GROUND
SUPPORT FOR INCIDENT
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Finance Section
Responsible for all the financial and
administrative aspects of the EOC
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Finance/Administration Section

• Responsible for
• Monitoring incident-related costs.
• Administering any necessary procurement contracts.

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Finance/Administration Section
What are the major responsibilities of each
Finance and Administration Unit?
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Time Unit
For duration of incident initiates, gathers, or
updates a time Report from all applicable
personnel assigned to the incident. Verifies all
personnel identification information, posts
travel and Work hours, transfers, promotions,
pay provisions, terminations To personnel time
documents. VERIFIES TIME WORKED FOR
ALL PERSONNEL ASSIGNED TO INCIDENT
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Procurement Unit
Prepares and signs contracts and land use
agreements, drafts memorandums of understanding,
establishes contracts with supply vendors,
interprets contracts/agreements and
resolves claims or disputes within delegated
authority. Finalizes all agreements and
contracts. IN CHARGE OF ARRANGING FOR ALL
SUPPLIES AND MATERIALS THAT ARE NEEDED BY
INCIDENT PERSONNEL.
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Compensation Claims Unit
HANDLES ALL COMPENSATION CLAIMS AND COORDINATES
WITH PROCUREMENT UNIT ON PROCEDURES FOR
DEALING WITH CLAIMS.
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Cost Unit
Obtains and records all cost data, prepares
incident cost summaries, prepares resource-use
cost estimates for Planning. Makes
recommendations for cost-savings to
Finance/Administration Section Chief.
Maintains cumulative incident cost
records. TRACKS ALL COSTS PREPARE REPORTS
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ICS Tools

• ICS Forms
• Position Description and Responsibilities
  Document
• Emergency Operations Plan
• Agency Policies and Procedures Manual
• Maps

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What Information is Tracked?
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Typical Record Kept
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ICS Forms

• Purpose What function does the form perform?
• Preparation Who is responsible for preparing
  the form?
• Distribution Who needs to receive this
  information?

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ICS Form 201, Incident Briefing
Refer to your Student Manuals for a completed
example.
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Other Commonly Used ICS Forms

• ICS Form 204, Assignment List
• ICS Form 211, Check-in List
• ICS Form 213, General Message
• ICS Form 214, Unit Log

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Anatomy of a Disaster
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911 Calls
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Ups and Downs
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Almost Done
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Finest Hourff
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Questions?????????????????