ICT and Business Process Outsourcing Market in UK public sector In-Depth Analysis, 2010-2015

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ICT and business process outsourcing in the UK
public sector, 2010-2015
Published Date February 2013
No. of Pages 62
Price Single User US6320
Corporate User US18960
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New Market Research Report on ICT and business
process outsourcing in the UK public sector,
2010-2015 added to ReportsnReports.com
Product SynopsisThe public sector is under tight
budget constraints, and there are pressures to
find new cost effective and innovative ways to
deliver services. As a result, private and third
sector involvement in delivering public services
is expected to grow and move into new areas,
especially as the coalition government has openly
stated its commitment to using markets, choice
and competition to drive public service
reform. The outsourcing market will become
increasingly diverse. The ICT-only outsourcing
market is mature, and the focus will shift from
back office infrastructure programs to frontline
service delivery, increasing the range of
potential suppliers to government. The changing
public service landscape will give rise to a new
set of opportunities and threats to ICT
suppliers. On the positive side, there are areas
of growth for suppliers to target which, given
the current spending constraints, is valuable.
However, it also intensifies the competitive
landscape as public service delivery specialists
are moving into the market space that ICT service
providers would prefer to occupy. The purpose of
this report is to evaluate the current size of
outsourcing opportunities, key drivers and
suppliers, and provide a five year outlook on the
future direction of travel. Introduction and
LandscapeKable's 2011 BPO report highlights key
contract wins and changes throughout the year. It
also highlights the big players in each public
sector vertical.
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ICT and business process outsourcing in the UK
public sector, 2010-2015
Key Features and BenefitsThe focus of this
report is on outsourcing opportunities that
include a significant ICT element. These range
from the traditional outsourcing or management of
the ICT infrastructure, where technology is at
the core of the contract, to BPO agreements,
where those processes require a significant
investment in ICT to support delivery. Naturally,
there are a large number of support services,
such as facilities management, that do not
involve a significant ICT element. These types of
outsources fall outside of the scope of this
report, but are included within Kable's wider UK
Public Sector Outsourcing - The Big Picture
publication, which looks beyond the use of ICT in
the UK public sector to examine the broad range
of services that are commissioned by public
sector bodies. For the purpose of this report,
we regard outsourcing as including the
following ICT-intensive BPO the transfer of a
public sector business process and function to
the private sector, often involving the transfer
of people and/or assets, and using ICT to support
delivery  
Browse more research reports on  IT
Telecommunication _at_ http//www.reportsnreports.com
/market-research/information-technology/ .
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ICT and business process outsourcing in the UK
public sector, 2010-2015
ICT outsourcing the transfer of the ICT
function from the public to the private sector,
often involving the transfer of people and/or
assets communications outsourcing the
transfer of the voice and/or data communications
infrastructure from the private to the public
sector managed service the private sector is
contracted to manage part of a service on behalf
of the public sector, for example application
hosting, web hosting and desktop
management.  Key Market Issues- Gain insight
into the public sector ICT BPO market in the
UK.- Gain knowledge on the developments in the
UK ICT BPO market over a five year period to
2015.- Provides you forecasts for ICT BPO
spending split by vertical. - Highlights key
contract wins and changes. - Highlights the big
players in each public sector vertical.   Buy a
copy of this report _at_ http//www.reportsnreports.c
om/purchase.aspx?name219072 .
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ICT and business process outsourcing in the UK
public sector, 2010-2015
Key HighlightsGrowth in outsourcing is expected
to return as the government's reform agenda takes
hold, and rhetoric around greater private sector
involvement in the delivery of public services
becomes a reality. However, the type, pace and
degree of change varies between sectors, and this
will shape the level ofoutsourcing opportunities
going forward.   Suppliers that have built up a
strong position from traditional growth markets
will need to re-assess their strategies and
focus. The coalition has made it clear that it
does not view ''big bang'' transformation
programs as the best approach to leveraging ICT
to achieving its objectives and competitive
dynamics will change as the emphasis shifts from
traditional ICT outsourcing to the purchasing of
end-to-end business processes to support the
delivery of public services.  
Browse more research reports on  IT
Telecommunication _at_ http//www.reportsnreports.com
/market-research/information-technology/ .
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