Thoroughly Modern Middlesbrough

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Thoroughly Modern Middlesbrough

• Andy Snowden - Corporate Director
• Middlesbrough Council
• Friday 2nd November 2001

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Middlesbrough
Situated in the south of the north east region,
between the River Tees and North Yorkshire.
Middlesbrough is a town with a rich industrial
past that has been affected by significant
industrial decline in recent years
Location
Social Conditions
Budget Information
Unemployment is 7.0 with 3 wards in the top 10
most deprived wards in the country and
educational attainment is below average
Balances at the end of 1997 were negative with in
built deficits. The 1998/99 budget settlement
necessitated redundancies and significant budget
realignment.
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This is Middlesbrough

• Centre of Tees conurbation (population 653,700)
• Primarily commercial and residential
• Six miles from North Yorkshire Moors National
  Park
• Entirely urban
• Middlesbrough population 145,400
• Minority ethnic groups 4.4

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This is also Middlesbrough

• Middlesbrough National
• Unemployment 8.2 3.4
• Lone Parents 7 3.7
• Free School Meals 32 19
• Underage Pregnancy/1,000 16 8
• Standard Mortality Ratio 128 100
• Housing Voids 5 3
• 5 GCSE 40 49
• Crime rate 169/1000 pop 101/1000
  pop

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Middlesbroughs Vision for 2010

• A vibrant, enterprising economy
• A sense of pride and belonging in neighbourhood
  and city
• A place of achievement for children and young
  people
• A high quality environment

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Zones and Initiatives
Regeneration Initiatives SRB 1996-2000 New Deal
for Communities Zones Two Surestart
zones Education Action Zone Excellence in
Cities Education Maintenance Allowance
Pilot Employment Zone Better Government for Older
People pilot Health Action Zone New Relationship
with Central Government Childrens
Fund Neighbourhood Renewal Fund Public Service
Agreement pilot

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Results Achieved To Date

• Gaps Between Middlesbrough and National Figures
  -
• Joblessness 1998 - 10.3 2001 - 5.8
• 5 A-C GCSE 1997 - 12 2000 - 9
• Overall SMR 1992 - 28 1999 - 6
• Crime Rate 1998 - 74 2000 - 68
• Burglary Rate 1996 - 67 2000 - 57
• (Crime Rates are measured per 1000 population,
  Burglary Rates per 1000 households.)

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Government Direction

• The Council had significant debate about the
• Government Agenda
• Delivery of Government Agenda
• Best Value
• Renewing Local democracy
• Best Value
• Delivering cost effective and efficient
• services
• Continuous improvement
• Leading to ..

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A Public Private Partnership That Can Provide -

• More investment in new technology and new systems
  than the Council alone can provide
• More savings than the Council alone can provide
• More Regeneration than the Council alone can
  provide

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• More sustainable employment for employees than
  the Council alone can provide
• More new jobs than the Council can provide

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Who Gains from the Partnership ?
PARTNER
PARTNERS - Business Growth and Make a Return on
Investment
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Moving Towards a PPP

• Be clear about your Strategic Objectives
• Confront the issues - listen to the public
• Scoping Process - using private sector expertise
• Find a partner who shares the same aspirations
  and vision
• Share the risks and potential rewards from
• entering into a long-term relationship.

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Our Current Reality

• Scoping Exercise revealed the following
• Gaps in our strategic co-ordination
• Competing structures
• An over-sized under-developed internal market
• Service Duplication
• High staffing numbers

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Designing an Innovative Procurement Process

• Three strands to the process-
• - An EFQM EM appraisal of existing performance
• - An EFQM EM appraisal of projected performance
• - The Councils key strategic objectives

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Results of the Procurement Exercise

• Sustainability
• No Compulsory redundancies improved
  opportunities, ABS
• New Jobs
• 1000 jobs transferred and potential for
  substantial growth in the number of jobs in
  Middlesbrough - min. of 500
• Regeneration
• Redevelopment/ improvements to existing asset
  infrastructure - 10 million redevelopment in
  Town Centre

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Results of the Procurement Exercise

• Regeneration
• Redevelopment/ improvements to existing asset
  infrastructure - 10 million redevelopment in
  Town Centre

REGIONAL BUSINESS CENTRE LOCATED IN MIDDLESBROUGH
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Results of the Procurement Exercise

• Investment
• Substantial investment in ICT infrastructure
• Approximately 20 million
• Savings
• Releasing scarce revenue and Capital and
  resources - approximately 20 million
• Performance Management
• Stepped improvement - 260 KPRs

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Strategic Gains

• Delivers community investment
• Increases emphasis on well being activities
  i.e. new jobs/regeneration/employee skilling
• Improved Citizen experience
• More Joined up Council Services
• Investment to meet Electronic Government
  requirements
• Gaining private sector expertise
• Procurement/ ICT benefits across the whole of the
  Council

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Service Middlesbrough

• A contractual requirement to use EFQM Excellence
  Model to annually review service and compare
  review results with baseline
• A contractual requirement to carry out monthly
  service assessment against SLAs and KPRs
• Council top management monitoring through
  balanced scorecard, as part of corporate
  performance management