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Resolving the Problems

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Do you ever have conflicts dealing with natural resource issues? Water ... Butt heads. Try to resolve face to face. Litigate. How do we deal with conflicts, ... – PowerPoint PPT presentation

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Title: Resolving the Problems


1
Resolving the Problems
  • Dealing with Conflicts on
  • Natural Resource Issues

Dr. Martin Beutler Dr. James Johnson SDSU West
River Ag Center Rapid City, SD
2
Resolving the Problems
  • Do you ever have conflicts dealing with natural
    resource issues?
  • Water
  • Domestic livestock vs Wildlife
  • Pollution
  • Ownership and/or control

3
Resolving the Problems
How do we deal with conflicts, potential and
realized?
  • Ignore them
  • Fight from afar write letters
  • Butt heads
  • Try to resolve face to face
  • Litigate

4
Resolving the Problems
What happens when everyone does not agree?
  • People harbor bad feelings
  • Rumors run rampant name calling
  • Trust is destroyed
  • Community is not built
  • Potential for violence exists

5
Resolving the Problems
What happens to the resource when conflicts
occur?
  • Nothing gets done
  • Resource may decline
  • Resource may improve
  • Opportunities may be lost
  • Unless resolved the conflict does not go away!

6
Resolving the Problems
What do you need to help resolve conflicts in
your area?
  • An understanding of the issue
  • Identity and personality of the persons involved
  • Knowledge about how problems can be solved

7
Resolving the Problems
  • You cant manage resources sensibly in

CONFLICT LITIGATION or LEGISLATION
8
Getting Results From Public Involvement
  • Another Meeting
  • to do what,
  • by when,
  • with whom?

South Dakota Coordinated Resource Management
Technical Advisory Committee December 1999
9
Getting Results From Public Involvement
Introduction
  • Provides an introduction to the manual and
    discusses why it is important to involve the
    public in making decisions when they have an
    opinion.

10
Getting Results From Public Involvement
Introduction
  • If public has an opinion, best to include them.
  • Too many issues never resolved or projects
    completed because of a lack of public support.
  • Tools needed to help bring people and their ideas
    together.

11
Getting Results From Public Involvement
iii
How to Use this Manual
  • Manual provides methods for analyzing the need
    for public participation and assessing the
    situation.
  • Consider and Reconsider using a process. (lots
    of energy required)

12
Getting Results From Public Involvement
iii
How to Use this Manual
  • When using a process, evaluate the status often
    to determine
  • Appropriate parties present?
  • Tools selected are the most appropriate ones to
    use?
  • Overall goals are being met?

13
Getting Results From Public Involvement
v
Glossary of Terms
  • Gives definitions to major words in the manual.
  • Action Plan
  • Advisory Group
  • Agenda
  • Audience Participation
  • Etc

14
Getting Results From Public Involvement
Contents
  • How to Use This Manual
  • Glossary
  • Chapter 1 What Process am I Going to Use?
  • Chapter 2 What Should I Know About Meeting
    Management

15
Getting Results From Public Involvement
Contents
  • Chapter 3 What Tools Will Be Most Effective
    During the Meeting?
  • Chapter 4 When and How Should I Obtain
    Facilitation Assistance?
  • Appendix
  • For More Information
  • Useful References
  • Literature Used

16
Getting Results From Public Involvement
Chapter 1 What Process Am I Going To
Use?
  • Overview
  • Methods to analyze a situation and determine the
    most appropriate process.
  • A menu of processes.

17
Getting Results From Public Involvement
Ensuring Integrity of a Process
1-1
  • Purpose of the process
  • Good faith participation
  • The parties must view it as in their interest to
    use the chosen process
  • If a collaborative process is chosen, it should
    not be used as a charade for democracy
  • Results how are they to be used

18
Getting Results From Public Involvement
Choosing a Process - Nine Recommendations
1-3
  • An agency should undertake an assessment prior to
    decision which process to use.
  • An Agencys choice of a process should reflect
    the purpose of the process.

19
Getting Results From Public Involvement
Choosing a Process - Nine Recommendations
1- 4
  • Sponsoring agency leaders should endorse and
    support the process.
  • Stakeholder representation must be all-inclusive,
    balanced and fair.

20
Getting Results From Public Involvement
Choosing a Process - Nine Recommendations
1- 4
  • When applicable, the sponsoring agency should
    ensure the facilitators neutrality and
    accountability to all participants.
  • Standards of Conduct must be mutually agreed upon
    by all participants, and not established solely
    by the sponsoring agency.

21
Getting Results From Public Involvement
Choosing a Process - Nine Recommendations
1- 5
  • Sponsoring agency should ensure resources are
    available to enable full participation and
    completion of the process.
  • Where applicable, both the participants and
    agency should plan for eventual implementation of
    the agreement.

22
Getting Results From Public Involvement
Choosing a Process - Nine Recommendations
1- 5
  • Policies governing the process should not be
    overly prescriptive.

23
Getting Results From Public Involvement
Problem Solving Model (steps)
1- 6
  • Define the problem
  • Establish what, where, why, when, who and how
    problems occurs
  • Determine criteria for evaluating options
  • Generate alternative options
  • Evaluate alternative options

24
Getting Results From Public Involvement
Problem Solving Model (steps)
1- 7
  • Select the best option in accordance with the
    criteria and interest of all parties.
  • Develop an action plan
  • Implement the action plan
  • Evaluate outcomes
  • Evaluate the process

25
Getting Results From Public Involvement
Process Matrix
1- 9
P U R P O S E
P R O C E S S
26
Getting Results From Public Involvement
Open House
1-10
Purpose
An Open House is used to
  • Provide factual information
  • Allow two-way communications to obtain public
    viewpoints and perceptions

27
Getting Results From Public Involvement
Open House
1-10
Definition
  • An informational process which usually extends
    over several evenings and/or part of a weekend.
    Agency personnel engage in one-on-one
    conversations with concerned and/or interested
    persons.

28
Getting Results From Public Involvement
Focus Groups
1-12
Purpose
A Focus Group is used to
  • Gather meaningful, qualitative information
  • Determine what public has to say
  • Create an environment of dialogue
  • Focus participants efforts on issue

29
Getting Results From Public Involvement
Focus Group
1-12
Definition
  • Group of individuals with exposure to a
    particular idea or issue are brought together by
    an organization or researcher to engage in
    free-flowing lateral communication. Participants
    talk to each other while a facilitator gathers
    basic information and records changes or new
    understandings.

30
Getting Results From Public Involvement
Forums
1-15
Purpose
A Forum is a public meeting designed to
  • Gather public input in an open, but monitored
    discussion
  • Provide or gather factual info from public
  • Brings out all views of interest groups
  • Allows a group to hear anothers view
  • Gives sponsors opportunity to hear all

31
Getting Results From Public Involvement
Forums
1-15
Definition
  • Public meeting designed to hear differing points
    of view, air the issues, and gain a greater
    understanding of groups concerns and comments.

32
Getting Results From Public Involvement
Advisory Groups
1-17
Purpose
Advisory Groups are designed to
  • Gather factual information about a topic
  • Gather public input regarding the topic
  • Discuss issues that arise in attempting to reach
    an agreement on specific advice to be given to an
    agency
  • Report the groups findings

33
Getting Results From Public Involvement
Advisory Groups
1-17
Definition
  • Group of individuals representing the full range
    of opinions regarding a problem or proposed
    action brought together to collectively analyze a
    situation and advise the agency of their
    recommendations.

34
Getting Results From Public Involvement
Negotiated Rulemaking
1-20
Purpose
  • The purpose of Negotiated Rulemaking is to allow
    interested parties the opportunity to provide
    input into draft rules or regulations in an
    attempt to avoid opposition to the final proposed
    rule or regulation.

35
Getting Results From Public Involvement
Negotiated Rulemaking
1-20
Definition
  • Formal or informal process through which a
    regulatory agency seeks to negotiate potential
    rules with interested parties prior to
    development and formal proposal of the rules.
    The same process may be used for proposed
    regulations.

36
Getting Results From Public Involvement
Coordinated Resource Management (CRM)
1-22
Purpose
  • CRM is designed to help stakeholders reach
    consensus-based decisions regarding the
    utilization and/or management of natural
    resources.

37
Getting Results From Public Involvement
1-22
Coordinated Resource Management (CRM)
Definition
  • Collaborative process which utilizes the direct
    involvement of interested stakeholders for
    planning, reaching management decisions, or
    resolving disputes about natural resources.

38
Coordinated Resource Management
  • A process for bringing people together to avoid
    conflicts in the use of natural resources
  • Developed as a result of natural resource
    conflicts on public lands
  • Uses local people to solve local problems

39
Coordinated Resource Management
  • Works through the principle that
  • None of us know as much about something as all
    of us

40
Coordinated Resource Management
CRM is
  • Voluntary
  • Non regulatory
  • Can work through Cons. Districts
  • Explores common ground through common interest
  • Works through consensus

41
Coordinated Resource Management
  • A decision made through consensus benefits from
    the support of all involved everyone works for
    its success.
  • A decision made by voting garners support from
    those who voted for it, while those who voted
    against it may lobby for its failure.

42
Coordinated Resource Management
CRM is not
  • Threatening to private property
  • Mandatory
  • Is not to be used as a leaver to achieve resource
    management
  • Magic

43
Coordinated Resource Management
Key Elements of CRM
  • Consensus rather than voting. All will publicly
    support the decision of the group.
  • Commitment to the CRM process and plans which are
    developed.
  • Involvement of all interested parties.

44
Coordinated Resource Management
Key Elements of CRM
  • Needs not Positions are addressed. Needs can be
    met. Positions are solutions.
  • Voluntary participation by all.
  • Authority to speak for your group.

45
Coordinated Resource Management
CRM takes time!
  • Why is there never enough time to do things right
    but always enough time to do things over?

46
Getting Results From Public Involvement
Citizen Task Force
1-27
Purpose
The purpose of a Citizens Task Force is
  • Consider all interests prior to final
    recommendations and implementation.
  • Implement the steps necessary to complete the
    task(s).

47
Getting Results From Public Involvement
Citizen Task Force
1-27
Definition
  • Group of selected citizens representing various
    interests that were invited by an agency or other
    organization to work on a clear defined task with
    sideboards defined by that agency or
    organization.

48
Getting Results From Public Involvement
Mediation
1-29
Purpose
  • Mediation allows parties in conflict to present
    facts, identify issues, and evaluate options in a
    controlled environment before a neutral party.
    The primary goal is to reach agreement that
    resolves the issues.

49
Getting Results From Public Involvement
Mediation
1-29
Definition
  • Confidential process by which parties who
    perceive there is a conflict present, discuss and
    explore practical alternatives with the aid of a
    neutral third party.

50
Getting Results From Public Involvement
Process Matrix
1- 9
P U R P O S E
P R O C E S S
51
Getting Results From Public Involvement
Chapter 2 What Should I Know
About Meeting Management?
  • Overview
  • Pre-meeting considerations.
  • Planning the meeting.
  • Conducting the meeting.
  • After the meeting.

52
Getting Results From Public Involvement
What Should I Know About Meeting Management?
  • Critical Steps For A Better Meeting
  • To Meet Or Not To Meet
  • Pre-Meeting Planning
  • Meeting Checklist
  • Sample Public Service Announcement

53
Getting Results From Public Involvement
What Should I Know About Meeting Management?
  • Room Arrangement
  • Agenda Planning
  • Conducting the Meeting
  • Group Memory
  • Standards of Conduct
  • Audience Participation

54
Getting Results From Public Involvement
What Should I Know About Meeting Management?
  • Problem Prevention and Intervention
  • Action Planning
  • Evaluations
  • Group Report
  • Sample Media Release

55
Getting Results From Public Involvement
Chapter 3 What Tools Will Be Most Effective
During the Meeting?
  • Overview
  • Tool to
  • Establish group goals
  • Exchange information
  • Develop ideas
  • Evaluate ideas
  • Make decisions

56
Getting Results From Public Involvement
What Tools Will Be Most Effective During the
Meeting?
  • Tool Matrix
  • Mission Statement Overview
  • Information Sharing
  • Listening/Learning Model
  • Brainstorming
  • Nominal Group Technique

57
Getting Results From Public Involvement
What Tools Will Be Most Effective During the
Meeting?
  • Storyboarding
  • Ideawriting
  • Criteria Development
  • Options Evaluation Model
  • Consensus
  • Parliamentary Procedure 3- 40, 41

58
Getting Results From Public Involvement
Tools Matrix
3-2
O B J E C T I V E S
X Best Use of Tool O Can also be used
59
Getting Results From Public Involvement
Chapter 4 When and How Should I Get
Facilitation Assistance?
  • Overview
  • What is facilitation?
  • What are the roles of the facilitator?
  • What is involved in selecting a facilitator

60
Getting Results From Public Involvement
When and How Should I Get Facilitation
Assistance?
  • Facilitation
  • Role of the Facilitator
  • Selecting a Facilitator
  • Cofacilitation
  • Contracting
  • Sample Agreement for Facilitation Services

61
Getting Results From Public Involvement
Appendix
  • Lists sources of help on public involvement
    processes.
  • Lists References Literature Used.

62
Resolving the Problems
  • You cant manage resources sensibly in

CONFLICT LITIGATION or LEGISLATION
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