USPACOM ISSUE RESOLUTION PROGRAM How Can JLLIS Help Presentation to Lessons Learned Working Group, W

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USPACOM ISSUE RESOLUTION PROGRAMHow Can JLLIS
Help? Presentation to Lessons Learned Working
Group, WWJTSC 08-01
UNCLASSIFIED
Mr. Jim LongJoint Lessons Learned Program
SpecialistUSPACOM J72310 March 2008
This brief is classified UNCLASSIFIED Classified
by Reason Decl on

UNCLASSIFIED
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Purpose
UNCLASSIFIED

• To provide overview of the USPACOM Issue
  Resolution Program (IRP) anticipating integration
  with JLLIS
• To gather ideas regarding implementing JLLIS in
  support of a combatant command issue resolution
  program

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Background
UNCLASSIFIED

• The goal of the USPACOM Issue Resolution Program
  is to identify and resolve shortcomings that
  affect USPACOM warfighting capability
• Current iteration established 30 Sep 05 governed
  by USPACOM Instruction 0509.1
• Of demonstrated value described by Dep Cdr as a
  forcing function
• JLLIS implementation at USPACOM ongoing for
  lessons learned on hold for issue management

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Program Overview
UNCLASSIFIED

• Process
• Issues received from operations and exercises HQ
  Staff, JTF, components
• All issues validated by HQ Directors
• Validated issues approved and assigned by COS
• OPR presents IPR to COS either approved or
  referred for Exec Brief
• Confirmation follows approval
• Closed and published as lesson learned
• Characteristics
• Entirely manual process
• Laborious info transfer between presentation
  formats multiple times
• Web tool provides tracking ability only manual
  input reqd at each step
• Decisions reached in face to face meetings
  and briefs
• Blue indicates essential process steps

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UNCLASSIFIED
USPACOM Issue Resolution Program
Review, Analyze, and Collate
USPACOM J723
Selected LL
Validation
Issues
Confirmation
Beyond PACOM Capability
Higher Authority Resolve
Issues Selected for
Resolution
Resolved Issues
USPACOM Chief of Staff (J02)
Status
Executive Brief USPACOM DEP CDR (J01)
COS IPR
USPACOM Directors
Issues Not Selected for
Resolution
Status
UNCLASSIFIED
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UNCLASSIFIED
JLLPS Touch Points (Tool update reqd at
each Point)
Transfer info from LL tool to word doc attach to
tasker send for assignment
USPACOM Issue Resolution Program
Assign solutions for confirmation
Review, Analyze, and Collate
USPACOM J723
Prepare ppt slides of validated issues for
face-to-face presentation to COS for approval,
assignment
Selected LL
Validation
Issues
Publish minutes of decisions
Confirmation
Attend IPR publish results
Beyond PACOM Capability
Higher Authority Resolve
Issues Selected for
Resolution
Resolved Issues
USPACOM Chief of Staff (J02)
Status
Prepare tasking document assigning issues
monitor inputs
Executive Brief USPACOM DEP CDR (J01)
COS IPR
USPACOM Directors
Collect, assemble inputs prepare readaheads,
conduct pre-briefs, prepare seating charts,
adjust calendars, reserve rooms, etc, etc
Issues Not Selected for
Resolution
Status
UNCLASSIFIED
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UNCLASSIFIED
Flag Officer Touch Points
USPACOM Issue Resolution Program
Brief to COS to obtain approval, assignment for
solution of issues
Review, Analyze, and Collate
USPACOM J723
Selected LL
Validation
Issues
Brief to Dep Cdr for approval of solution, when
needed
Confirmation
Beyond PACOM Capability
Higher Authority Resolve
Issues Selected for
Resolution
Resolved Issues
USPACOM Chief of Staff (J02)
Status
Executive Brief USPACOM DEP CDR (J01)
COS IPR
Brief (IPR) to COS to obtain approval or further
guidance
USPACOM Directors
Issues Not Selected for
Resolution
Status
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What I Need from JLLIS for Issue Management
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• Electronic facilitation of process
• Electronic data transfer from observation,
  through validation, assignment,
  approval, confirmation, publication
• Independent collaboration by multiple
  participants
• Ability to create tasks electronically
• One from one issue generation
• Conversion to Word doc, PowerPoint if necessary
  without cut/paste
• Automation
• Generation of reports (Minutes) similar to
  AAR Builder?
• Sequential (multiple) levels of approval
• One change input translates to multiple
  documents
• One click update ability to change status
  and reflect in multiple documents
• Intuitive presentation
• User friendly electronic presentation for
  senior leaders
• For assignment
• For approval
• For confirmation

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Discussion Points
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• Who has used JLLIS for Issue Resolution?
• Is yours a similar business model ( ie, input,
  validation, assignment, approval, confirmation,
  publication)?
• What degree of participation have you
  encountered?
• What have been the roadblocks?
• What changes to JLLIS would you suggest (if any)?
• What changes to our (USPACOM) business model
  would you suggest?

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UNCLASSIFIED
Mr. Jim Long USPACOM J723 Tel [phone]
7767 peter.j.long1_at_pacom.mil peter.long_at_pacom.smi
l.mil

• Thanks for your participation
• Aloha!

UNCLASSIFIED