Nonviolent Communication NVC as a method for conflict resolution and social change - PowerPoint PPT Presentation

Loading...

PPT – Nonviolent Communication NVC as a method for conflict resolution and social change PowerPoint presentation | free to view - id: d7598-ZDEyZ



Loading


The Adobe Flash plugin is needed to view this content

Get the plugin now

View by Category
About This Presentation
Title:

Nonviolent Communication NVC as a method for conflict resolution and social change

Description:

'What I want in life is compassion, a flow between myself and others based on ... Celebrating / mourning. Creativity / learning / inspiration. Security ... – PowerPoint PPT presentation

Number of Views:1353
Avg rating:3.0/5.0
Slides: 26
Provided by: arminto
Category:

less

Write a Comment
User Comments (0)
Transcript and Presenter's Notes

Title: Nonviolent Communication NVC as a method for conflict resolution and social change


1
Nonviolent Communication (NVC) as a method for
conflict resolution and social change
International Fellowship of Reconciliation
German branch
2
Project experience Constructive Conflict
managment in Communes and Boroughs (CCC)2001 -
2005
supported by
the Ministry of
Integration and Family
3
Nonviolent Communiation
Words can be walls or windows
  • What I want in life is compassion, a flow
    between myself and others based on mutual giving
    from the heart.
  • And on this ground acting for peace and social
    change
  • Marshall Rosenberg

4
NVC is ...
  • a language of compassion
  • a tool for social change and peace work
  • a way to connect with oneself and others
  • transforming conflicts
  • acting out of authonomy and free will
  • understanding on level of needs and
  • feelings

5
Wolf and Giraffe
Words can be walls or windows
6
Communication
Disconnecting Connecting
  • Evaluation, Interpretation
  • Devaluation
  • Position
  • Order
  • Conflict Danger
  • War-tradition
  • Feelingsign of failing
  • Win-loose strategy
  • Judge, Guilt, blame
  • Analysis
  • Observation
  • Appreciation
  • Needs, Interestes
  • Request, Free will
  • Conflict Chance
  • Tradition of comprehension
  • Feelingsignpost for
  • understanding
  • Win-Win strategy, synergy
  • Mediation
  • Compassionate listening

7
Diconnecting Communication
  • Impact on personal
  • and interpersonal development
  • Regarding oneself (self worth) and otheres
  • Punish, demand, compare, analyze, criticize,
    praise, blame, evaluate
  • Reactivity, Defensiveness, Dependence, Fixation
    on outcome

8
Connecting Communication
  • Impact on personal
  • and interpersonal development
  • Regarding oneself (inherent self worth) and
    others
  • Request, connect, understand, compassion, needs,
    feelings, protect, appreciate, listen
  • Concious responses, Autonomy, Focus on
    connection, Interdependence

9
The four components of NVC
  • Observation
  • Feelings
  • Needs
  • Request
  • Distinguishing them from judegments,
    interpretations and demands
  • Fostering of understanding, connection and
    authonomy

10
  • 1. Observation
  • Description of what is seen/heard.
  • 2. Feelings
  • Our inner experience rather than reaction to
    what other people are doing.
  • 3. Needs
  • The cause of our feelings. That what we need
    (universal).
  • 4. Request
  • Doable, immediate and positive action.
  • Empathy
  • Listening to what is going on in me and the
    other person.

11
Feelings show weather needs are met or
not met
  • Feelings we have when needs are not met
  • Afraid, concerned,
  • nervous, over-whelmed, shocked
  • frustrated, irritated
  • bored, depressed, exhausted, hurt
  • hopeless, sad, tired
  • Feelings we have when needs are met
  • Amazed, alive, calm
  • confident, encouraged, glad, grateful
  • hopeful, loving, peaceful, relaxed
  • touched, stimulated
  • joyful, eager

12
Needs
  • Subsistence
  • Food / Rest / Shelter / Clear Air and Water /
    Intimity
  • Freedom
  • Autonomy / Choice / To speak ones mind
  • Celebrating / mourning
  • Creativity / learning / inspiration
  • Security
  • Openness / Order / Safety / Honesty / Trust
  • Participation
  • Belonging / Community / Harmony / Recognition /
    Support / Respect / To enrich life /
  • Learning
  • Understanding
  • Consideration / Empathy / Peace of mind / Love
    / Peace / Beauty / Meaning

13
Four Steps (expression)
  • Observation
  • When I see/hear ...
  • Feeling
  • I feel ...
  • Need
  • Because I need ...
  • Request
  • Would you be willing ...?

14
Four Steps (empathy)
  • Observation
  • When I you see/hear ...
  • Feeling
  • Do you feel ...?
  • Need
  • Because you need ... ?
  • Request
  • Would you like ...?

15
The class is out of control. The teaching seems
to be a mass...
  • Observation When I see, how unhappy my daughter
    is, when she comes home and tells what has
    happened at school...
  • Feeling Im feeling alarmed and concerned...
  • Need ...because I need clarity about whats
    going on for my daughter. I need to know that she
    is safe and supported.
  • Request Would you be willing to share with me
    what you see happening and the steps youre
    taking to foster harmony among the children?

16
Fields of applicating NVC
  • Intercultural dialogue
  • Administration
  • NGOs
  • Local authority
  • University
  • Team, Networks
  • School, Kinder garden
  • Neighbourhood, Family
  • Company
  • Government, Politics

17
Example SCHOOL PROJECT
Preperation and planing
School conference
Teacher training
Parents training
Project week
Evaluation
Request
Need
Feeling
Supervision and Ongoing practice
18
(No Transcript)
19
Exercise
  • Think of a non-NVC reaction/response you made
    __________________________
  • Now transform into NVC
  • What was your observation?____
  • How did you feel?_____________
  • What did you need?___________
  • What could be a request?______

20
Optionen im Konflikt
  • Quelle Schule für Mediation und Verständigung,
    Steyerberg

21
Gefühle bei unerfüllten Bedürfnissen
  • angespannt, ängstlich, aggressiv, aufgeregt,
    bedrückt, beschämt, besorgt,
  • betroffen, deprimiert, einsam, elend, entsetzt,
    erschöpft, erschrocken,
  • frustriert, gehemmt, geladen, gelangweilt,
    gleichgültig, hilflos, müde,
  • nervös, sauer, skeptisch, traurig, ungeduldig,
    unzufrieden, unter Druck,
  • verspannt, verschlossen,wütend, verzweifelt,
    zornig

22
Gefühle bei erfüllten Bedürfnissen
  • angeregt, ausgeglichen, beflügelt, befreit,
    begeistert, berührt, dankbar, energetisch,
  • engagiert, entschlossen, entspannt, erfüllt,
    ermutigt, frei, froh, geborgen,
  • gelassen, heiter, interessiert, kraftvoll,
    lebendig, liebevoll, offen, selbstsicher,
  • still, unternehmungslustig, verliebt, wachsam,
    zufrieden, zärtlich,
  • zuversichtlich

23
Der Wolf
  • Meine Lieblingsbeschäftigung ist, mich ärgern
  • Wenn ich angegriffen werde, muß ich zurückbeißen
  • Ich mache oft Schuldzuweisungen
  • Ich stelle Forderungen statt Bittend
  • Ich denke Mit Dir ist etwas nicht in Ordnung
  • Ich sehe besonders, was jemand nicht kann
  • Man kann anderen nicht trauen

24
Die Giraffe
  • Ich habe das größte Herz aller Landtiere
  • Ich stehe für Austausch und Klarheit
  • Ich sage, was ich brauche
  • Ich kann Gefühle und Bedürfnisse anderer
    rausfinden
  • Ich bin fähig, um Hilfe zu bitten
  • Weil ich mich selbst wertschätze, kann ich auch
    andere wertschätzen
  • Mein Blick richtig sich auf Möglichkeiten, statt
    auf Defizite

25
Giraffen-Detektiv werden
  • Was hat die Person gesagt oder getan?
  • Worauf hat die Person reagiert?
  • Was hat die Person gedacht?
  • Was hat die Person gefühlt?
  • Was hat die Person gewollt oder gebraucht?
About PowerShow.com