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2006 MBA Orientation

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Update Ad-Aware/Spybot definitions weekly, run scans weekly. Windows Updates set for automatic ... SpyBot. Standard Notebook Computers. Additional ... – PowerPoint PPT presentation

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Title: 2006 MBA Orientation


1
2006 MBA Orientation
Slide show available _at_ http//kelley.iu.edu/TS/Se
rvicesSupport/CustomerSupport/Orientation/MBA_Orie
ntation_2006.ppt
  • Notebook Computer Training Session…

2
Training Checklist
  • Notebook computer
  • IUB network cable (orange cord w/oversized phone
    plugs on the ends) passed out during
    configuration session
  • AC adapter
  • UITS account information (generated through AMS)

3
Training Session Agenda
  • Discuss Network printer locations and quota
  • Notebook computer maintenance
  • Check IU accounts (AMS)
  • Configure Outlook/Exchange
  • Provide general building network info
  • Notebook computer support Dos Donts
  • Support available through Technology Services
  • Miscellaneous helpful information
  • Q A evaluation

4
Network Printer Queues Locations
  • cg0020prt In CG 0020 lounge
  • cg1022prt Outside of CG 1022
  • cg1034prt In hallway between CG 1034 1040
  • cg1050prt Across hallway from cg1034prt
  • cg2065prt Outside of CG 2065
  • cg3075prt In CG 3075
  • (not always available due to scheduling
    conflicts)

5
IU Account Information
  • http//itaccounts.iu.edu/
  • Used to check preferred e-mail address and
    confirm/request IU network accounts
  • Network ID
  • ADS
  • Exchange

6
Notebook Computer Maintenance
  • Update Antivirus definitions set for auto
    update, run scans weekly
  • Update Ad-Aware/Spybot definitions weekly, run
    scans weekly
  • Windows Updates set for automatic
  • Suspend/Hibernation/Sleep mode use at your own
    risk
  • Carrying a Notebook Computer Safely

7
Windows Update Information
  • Standard notebook computers are set to
    automatically download install Windows updates
    every day.
  • Non standard notebook computers To enable…
  • Right click on My Computer on the desktop
  • choose Properties from the menu
  • Select Automatic Updates tab and select checkbox
    to keep your computer up-to-date

8
Symantec Antivirus Information
  • Standard notebook computers are set to auto
    update every day
  • Non standard notebook computers choose
    File/Schedule Updates to enable this option

9
Important Information for all Notebook Computer
Users
  • VPN Login Information
  • Username your username
  • Password your password/passphrase
  • Domain ADS
  • VPN Connection REQUIRED for printing and wireless
    network connection
  • Logging Out or Locking Your Computer
    (CTRL-ALT-DEL click Lock Computer)

10
Outlook/Exchange Configuration
  • Check for existing user profile
  • START, Settings, Control Panel, double
    click Mail
  • Show Profiles remove unwanted profile
  • Click Email accounts Under "E-mail," select Add
    a new e-mail account
  • Under "Server type", select Microsoft Exchange
    Server
  • Under "Exchange Server Settings," enter
    ads.iu.edu 
  • Uncheck Use Cached Exchange Mode. Tab to the next
    line and type your username. Click the Check name
    button
  • Click Next, then Finish

11
Network Connection Availability
  • Classrooms in the Graduate Executive Education
    Center (GEEC)
  • Available Mon-Thurs, 530-9pm (when not
    reserved) 9pm-2am Fri, 8am-5pm (when not
    reserved) Sat Sun, 12pm (noon)-2am
  • GEEC Breakout Rooms (29)
  • Available on a first-come, first-serve basis
  • GEEC Graduate Student Lounge Hallway
    Connections
  • Available 24 hrs/day, 7 days/week

12
Network Connection Availability
  • BUS/SPEA Library (PV150)
  • 155 Wired connections wireless access
  • Available Mon-Thurs, 8am-12am (midnight) Fri,
    8am-9pm Sat, 10am-5pm Sun, 11am-12am (midnight)
  • NOTE They flicker lights 20 minutes before
    closing

13
Wireless Information
  • Use VPN icon on desktop to login to IUB Network
    and to print to IUB printers
  • Username and password/passphrase are the same as
    all other accounts
  • NOTE Wired access will ALWAYS be faster/better

14
Wireless Coverage
  • Graduate Executive Education Center
  • Available in all classrooms and most office areas
  • Bathrooms excluded concentrate on other
    business!
  • Courtyard and Exterior Areas
  • Varied coverage depends on signal penetration
    of exterior walls
  • Undergraduate Building
  • Available in all classrooms and most office areas
  • Business/SPEA Library

15
What you Should Expect to be Able to do with your
Notebook Computer…
  • Use it extensively in class the first year
  • Check your e-mail
  • Surf the Net
  • Take some exams on it

16
What you Should Not Expect to be Able to do with
your Notebook Computer
  • Use it in every class
  • Plug into the network anywhere on campus outside
    of designated areas (Kelley School of Business)

17
What you Should Not Expect to be Able to do with
your Notebook Computer
  • Use it in every class
  • Plug into the network anywhere on campus outside
    of designated areas (Kelley School of Business)
  • Take it on dates
  • Sleep with it
  • Use it as a lunch tray
  • Use it as a fly swatter

18
Software on Standard Notebooks
  • Windows XP with SP2
  • VPN Client
  • DVD playing and CD recording software
  • Symantec Antivirus, Corporate Edition
  • Quicktime
  • Microsoft Office 2003 w/all current Office
    updates
  • Adobe Acrobat Reader
  • IUB PPP (IUB modem dial-up software)
  • IUB printer locator
  • SSH Secure Shell (Telnet and FTP software)
  • Firefox
  • Internet Explorer
  • SpyBot

19
Standard Notebook Computers Additional
Information
  • One Hard Drive, Two Partitions
  • C Used for Windows OS and applications
  • D Used to store data files
  • System Warranties for Standard Notebook Computers
  • IBM ThinkPad T43 3 year EasyServ (return to
    depot warranty)
  • Dell Latitude D620 3 year next business day
    on-site warranty
  • IMPORTANT Keep your invoice or E-mail
    confirmation (Dell)!!! This is your proof of
    purchase!

20
Supplemental Info
  • Check with your manufacturer before you take your
    laptop out of the U.S. as some companies require
    U.S. registration prior to obtaining warranty
    service in another country.
  • If any software installation asks you to install
    a wireless bridge, DO NOT DO THIS!
  • If you receive email from TSHELP or SOBACCT
    asking you to contact our office (Tech Services),
    please do so ASAP! Its very possible that you
    have a network configuration that is causing
    difficulties for other users.

21
Top 10 Notebook Acts of Stupidity
  • My notebook computer fell out of my backpack and
    landed on the sidewalk now it wont boot
  • I left my notebook computer in the car overnight
    and the temperature dropped below zero, now it
    wont boot…
  • I left my notebook computer too close to the lamp
    and it melted the case and screen…
  • I sat on my notebook computer and now the screen
    is blank around the pointer…
  • I left my laptop turned on zipped it up in my
    carrying case while I drove home and now it wont
    boot

22
Top 10 Notebook Acts of Stupidity
  • I checked my notebook computer through baggage at
    the airport and a Samsonite case obliterated it
    in baggage claim…
  • I accidentally locked my notebook computer case
    shut and lost the key, so I had a locksmith drill
    the lock out (through the case), and now it
    doesnt boot…
  • From a technician, Where did this liquid
    dripping out of your notebook computer come
    from?
  • My daughter destroyed/my dog ate my Ethernet
    cable
  • I spilled water on the keyboard and used a hair
    dryer to dry it up I didnt even put it on the
    hottest setting! (6 keys on the keyboard were
    melted)

23
Insurance Surge Protectors
  • Renters Insurance - A MUST!
  • Some companies will cover your laptop under their
    standard policy others may require an additional
    rider. Check with your agent.
  • Surge protectors with telephone cable protection
    A MUST!
  • Complete Care (Dell), and ThinkPad Protection
    (IBM) plans DO NOT cover theft or intentionally
    inflicted damage (hammer marks)

24
Network Access _at_ Home
  • On Campus
  • Wired Ethernet (free) fastest network option
  • Wireless Ethernet (free)
  • Off Campus
  • Broadband DSL Smithville (service fee)
  • Broadband DSL Kiva (service fee)
  • Broadband ISDN SBC (service fee)
  • Broadband Cable Modem Insight (service fee)
  • Dial-up IUB 56k modems (free) slowest
    connection, two hour time limit
    (http//iuware.iu.edu - Networking/PPP
    Wizards/PPP Wizard 4.0 for Bloomington)
  • For further options, see KB, Bloomington yellow
    pages, Web search engines, etc.

25
Need Assistance???
26
Services Available Via UITS Support Center -
855-6789, Information Commons
  • IU Account generation maintenance
  • IU Network password resets
  • Software Application installation support
  • 24x7 telephone support
  • 24x7 IU Knowledge Base _at_ http//kb.indiana.edu
  • Evening weekend walk-in support
  • Online Chat Support _at_ https//ithelplive.iu.edu

27
Services Available Via Technology Services
(CG0013)
  • KSB school-wide computing issues
  • Hardware support (only) for KSB Standard
    Notebooks
  • Loaner Notebook computers available to any Kelley
    Graduate Student for up to 1 week (3 week
    max/semester)
  • Rebuild DVDs for standard units
  • Classroom technology, including video
    conferencing (students must have faculty/staff
    sponsor)
  • KSB Network Printer Paper Maintenance
  • AV Equipment (with faculty sponsorship)

28
Notebook Computer Support
  • UITS Support Center
  • Telephone 855-6789 (free available 24x7)
  • E-mail ithelp_at_iu.edu (free available 24x7)
  • UITS on-line help http//uits.iu.edu (free
    available 24x7)
  • Walk-in The Information Commons (1st floor of
    main library) 8am-midnight Mon-Thurs 8am-9pm
    Fri Noon-5pm Sat Noon-Midnight Sun
  • Technology Services
  • TS Home page http//www.kelley.iu.edu/ts
  • Monday-Friday 730am-5pm
  • Contact Info tshelp_at_indiana.edu or
    812-855-4247
  • Walk-in CG0013

29
Alternate Support Options
  • During Summer break, Holidays, weekends, etc.
  • UITS Support Center 855-6789, Information
    Commons, ithelp_at_iu.edu
  • Notebook Computer Vendors
  • Dell 1-800-WWW-DELL or (1-800-624-9896 )
  • IBM EasyServ 1-800-IBM-SERV (1-800-426-7378)
  • PC Max (337-0630)
  • PC Guru (336-4878)
  • Computer Clubhouse (333-4484)
  • Check local yellow pages/Internet for others

30
Miscellaneous Helpful Information
  • Discharge battery fully once a month to sync with
    system fuel gauge (battery warranty is one year)
  • If computer locks up in suspend/sleep/hibernation
    mode, unplug notebook, remove battery, wait 10
    seconds and reboot.
  • KSB Standard Notebook Start Menu assistance
    instructions for changing machine name, Outlook
    Setup, and machine rebuild
  • Ghost is your friend!
  • Make sure your antivirus software and windows
    updates are current

31
More Helpful Info
  • Backup your personal data regularly (CDR/CDRW,
    USB flash or thumb drive, etc)
  • Log Out or Lock Your Computer (CTRL-ALT-DEL)
  • Protect Your Password(s)!!
  • Physically Secure Your Laptop when you need to
    leave it unattended (Kensington Cable)

32
Thank You!
  • Please Take a Moment to Fill Out our On-line
    Survey/Evaluation
  • http//kelley.iu.edu/ts/survey/orientation2005/MBA
    /login.cfm
  • Questions??
  • Slide show available _at_ http//www.kelley.iu.edu/t
    s/MBA_Orientation_2005.ppt
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