Changing the status of a request item: suspending or activating a request - PowerPoint PPT Presentation

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Changing the status of a request item: suspending or activating a request

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Changing the status of a. request item: suspending or activating a request. Suspend! ... To activate a request that has been suspended... – PowerPoint PPT presentation

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Title: Changing the status of a request item: suspending or activating a request


1
Changing the status of a request item
suspending or activating a request
2
Suspend!
  • What does that mean?
  • By suspending your request, you are indicating
    you still want the item you previously requested,
    but NOT at this time.
  • You keep your place in the queue and keep moving
    up in the queue. You can also indicate a date
    you want your request re-activated.

3
Heres how Step 1
  • Click on tab REVIEW MY ACCOUNT.

4
Step 2
  • Enter your barcode number and your four digit PIN
    number, or the last four digits of your phone
    number.
  • Click LOGIN.

5
Step 3
  • Click on HOLD REQUESTS.

6
Step 4
Look at Requested items not yet available
  • Check the box(es) next to the active title(s) you
    wish to suspend

7
Step 5
You may fill in a date in the boxes next to
Suspend until MM-DD-YYYY. If you do not enter
a date, the computer will automatically suspend
your request for thirty days.
8
Step 6
Click on CHANGE STATUS the title is now
suspended.
9
To activate a request that has been suspended
Look at Requested items not yet available
  • Check the box(es) next to the suspended title(s)
    you want to activate, and press CHANGE STATUS.
    Your request is now ACTIVE.
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