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Disaster Recovery Plan: Do you have one

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Host off-site. Contact MORE.net. http://webapps.sbuniv.edu/emergency/index.html ... Video Conferencing. Challenges: 7 rooms on three campuses. Mild Disasters ... – PowerPoint PPT presentation

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Title: Disaster Recovery Plan: Do you have one


1
Disaster Recovery Plan Do you have one?
  • Neal Cross, Assistant Director of Instructional
    Technology
  • Shelly Brown, Director of Web Services
  • Southwest Baptist University, Bolivar, Missouri

2
Agenda
  • Definitions and Details
  • Two Areas of SBU ITS
  • Web Services
  • Instructional Technology
  • Resources
  • Q and A
  • Supporting site for the presentation

3
Keywords and Definitions
  • Business Continuity Planning (BCP)
  • An all-encompassing term covering both disaster
    recovery planning and business resumption
    planning
  • Disaster Recovery Planning (DRP)
  • The document that defines the resources,
    actions, tasks and data required to manage the
    business recovery process in the event of a
    business interruption.

Google search, define (BCP, DRP)
4
Who has a DRP?
  • According to Info-Techs DRP in the Education
    Sector 2005 Benchmarking Report
  • 47 of universities and colleges currently have
    no disaster recovery plan
  • Informal Poll of the Attendees
  • Yes? No? Unsure/unknown?
  • Southwest Baptist University
  • No BCP or DRP

5
What Constitutes a Disaster?
  • Natural Disasters
  • Floods, Hurricanes, Tornadoes, Earthquakes,
    Volcanoes, Wildfires, Thunderstorms lightning
  • Problem caused electrical power loss
  • Manmade Disasters
  • Hazardous Materials, House Building fires,
    Nuclear power plant emergencies, Terrorism
  • Additional Dam Failures (Taum Sauk), hardware
    failures

Disaster Recovery Planning, Roopendra Jeet Sandhu
6
Categorizing Disasters Severity of Impact
  • Hard Disk Subsystem Failure
  • Server Failure
  • Power Crisis
  • Accidental Deletion/Modification of Critical Data
  • Theft or Sabotage
  • Virus Attack
  • Network Failure
  • Systems Software Failure

Disaster Recovery Planning, Roopendra Jeet Sandhu
7
Risk Analysis
  • Defining a risk
  • Defining the process of risk
    analysis
  • Benefits of risk analysis
  • Performing risk analysis
  • Output of risk analysis

Disaster Recovery Planning, Roopendra Jeet Sandhu
8
The Recover Plan
  • Build your team
  • IT director (leader)
  • Physical plant or facilities manager
  • Network administrator
  • One administrative and technical representative
    from each distinct unit

Disaster Recovery The Time is Now, Campus
Technology
9
The Recover Plan (cont.)
  • Conduct an operational analysis
  • Backups
  • Physical security
  • Data access
  • inventory

Disaster Recovery The Time is Now, Campus
Technology
10
The Recover Plan (cont.)
  • Perform risk and business-impact analysis
  • List critical IT assets
  • Determine length of down time for each asset
    before impact
  • Determine suffering from loss of each
  • Prioritize

Disaster Recovery The Time is Now, Campus
Technology
11
The Recover Plan (cont.)
  • Document all systems and applications
  • IP and MAC addresses
  • Vendor contact list
  • Network topology

NOTE this is THE faltering point for any
organization due to time consumption.
Disaster Recovery The Time is Now, Campus
Technology
12
The Recovery Plan (cont.)
  • Create an Emergency Contact List
  • Distribute electronically as well as hard copies
    to administrators, department heads and the DR
    team.
  • Hold an annual dress rehearsal
  • Distribute electronically as well as hard copies
    to administrators, department heads and the DR
    team.

Disaster Recovery The Time is Now, Campus
Technology
13
A Quick Look at SBU
  • Information and Technology Services
  • ITS
  • Main Campus
  • Bolivar, MO
  • Three Off-campus Centers
  • Springfield, MO
  • Salem, MO
  • Mountain View, MO

14
(No Transcript)
15
The University Website
  • Communication to the outside world
  • Two Phases
  • Back up
  • Emergency website
  • Host off-site
  • Contact MORE.net
  • http//webapps.sbuniv.edu/emergency/index.html

16
Instructional Technology DR Planning (IT DRP)
  • Three Areas of Concern
  • Blackboard
  • http//my.sbuniv.edu
  • Video Conferencing
  • Classroom Equipment
  • Network Infrastructure
  • Electronic Classrooms
  • Mounted audio/visual equipment
  • Media carts

17
IT DRP
  • Blackboard
  • Mild Disasters (drive/server failure)
  • Utilize backups if needed
  • Replace hardware as needed
  • Severe Disasters (Building/campus destroyed)
  • Self Host at an off-campus center?
  • Blackboard ASP?
  • Example http//katrina.blackboard.com
  • Documentation
  • Hardware and software vendors, etc.

18
IT DRP
  • Video Conferencing
  • Challenges 7 rooms on three campuses
  • Mild Disasters (hardware failures)
  • Gold Level Service for Polycom endpoints
  • Extras of common equipment?
  • UPS for brief power outages?
  • Easy access to archived recordings?
  • Severe Disasters (natural disasters)
  • Types Extended power or network loss
  • Theft? Building destruction?
  • Documentation
  • Vendor contacts, serial numbers, etc.

19
IT DRP
  • Electronic Classrooms
  • Challenges
  • 52 rooms/carts, 11 pending, 13 buildings on 4
    campuses.
  • Mild Disasters (individual part failure)
  • Spares on hand?
  • Severe Disasters (theft, destruction)
  • Insurance/deductible?
  • Documentation
  • Vendor contacts, serial numbers, etc.

20
Resources
  • Disaster Recover Planning, Roopendra Jeet Sandhu
  • ISBN 1-931841-98-5
  • Internet Google it
  • Campus Technology
  • http//www.campus-technology.com/article.asp?id11
    974p1
  • Campus Relief
  • http//www.campusrelief.org/x6.xml
  • Oklahoma State University
  • http//www.pp.okstate.edu/ehs/links/e_mgmt.htm

21
Questions?
  • Presentation site http//www.sbuniv.edu/ITS/drp/
  • SBUslbnpcDRPhlx06.ppt
  • More links and information
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