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John Morgan, OSC. Rob Nelson, UNCGA. Jim Newman, DOI. Cate

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Title: John Morgan, OSC. Rob Nelson, UNCGA. Jim Newman, DOI. Cate


1
Project Management Committee Meeting
April 7, 2005
  • Building the Human Resources and Payroll
    Environment for the Next Generation of North
    Carolina State Government

2
Welcome and Introductions
  • Project Management Committee
  • Julie Batchelor, OSC, Chair
  • Rod Davis, DENR
  • Dan Domico, DOT
  • Bob Giannuzzi, ITS
  • Carl Goodwin, OSP
  • Wendy Griffin, DOT
  • Kathy Gruer, DHHS
  • Ginny Klarman, State Health Plan
  • Tracy Little, DOC
  • Jim Macaulay, OSC
  • John Morgan, OSC
  • Rob Nelson, UNCGA
  • Jim Newman, DOI
  • Catey Oliver, State Health Plan
  • Kim Padfield, DOT
  • Tom Runkle, ITS
  • Gary Wiggins, OSP
  • Margaret Wiggins, AOC
  • OSC Management
  • Robert Powell, OSC
  • Gwen Canady, OSC
  • Project Team
  • Linda Hudson, OSC
  • Shannon Byers, OSC
  • Lowell Magee, Deloitte
  • Bradd Craver, Deloitte
  • Dorie Kehoe, Deloitte
  • Katie Beacham, Deloitte
  • Parham Gerami, Deloitte
  • Doug Oliver, Deloitte
  • Stas Krapivnik, OSC

3
Agenda
  • Welcome, Introductions and Agenda
  • Committee Update
  • HR/Payroll Project Status
  • Post JAD and Technical Sessions Review
  • Change Management Communications
  • Business Process Improvement
  • Open Discussion
  • Action Items Review
  • Adjourn

4
Committee Update
5
Committee Update Initiatives
  • SBIP News
  • Legislative update
  • Data Warehouse
  • Next Steps

6
HR/Payroll Project Status
7
Status Report
Status Report
  • Activities Completed This Period
  • 3/3/2005 4/6/2005
  • Obtained sign-off on HR Group 2 preliminary
    requirements
  • Completed Payroll JAD sessions
  • Began preparations for meetings with CFOs and
    CIOs
  • Continued Technical work stream and met with ITS
    senior management
  • Completed change management strategy options,
    conducted change
  • management focus group and follow up
    interviews
  • Outlined re-engineering and organizational
    strategies deliverable
  • Presented business process redesign strategy and
    pre-implementation planning
  • recommendations to PSC at March 16 and April
    5 meetings
  • Conducted second HR Directors meeting on March
    15, 2005
  • Conducted vendor QA review
  • Conducted Certified Public Managers meeting on
    March 22

8
Status Report
Status Report
Status Report
  • Plans for Next Period
  • 4/7/2005 5/4/2005
  • Prepare and conduct third HR Directors meeting
    (April 15, 2005)
  • Prepare and conduct CFO and CIO meetings (late
    April)
  • Meet with Retirement and Budget technical staff
  • Complete technical work stream and submit
    technical deliverable for sign-off
  • Complete change management work stream and submit
    deliverable for sign-off
  • Complete Organizational Opportunities Plan and
    submit deliverable for sign-off
  • Complete Final HR, Payroll, and Technical
    Requirements deliverable
  • Planning and preparation for Phase 2 activities

9
High Level Project Timeline
Plan
Execute
Close
Vision
Project Week
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Month
Dec
Nov
Jan
Feb
March
Apr
25
1
8
15
22
29
6
13
20
27
3
10
17
24
31
7
14
21
28
7
14
21
28
4
Date
11
18
25























Project Management

Change Management
Group I
Human Resources
Group II
Payroll
Technical


Project Status Report

Final Deliverables

Offsite Working/Holiday
HR

Group I
HR

Group II
Payroll
Technical

Personnel

Compensation

Payroll

High level
Administration
Management
Administration
technical
requirements

Recruitment

Job and Salary

Payroll Processing
Surveys

Security

Applicant Tracking

Labor Cost

Position Evaluation
Distribution

Infrastructure

Disciplinary Action and
Analysis
Complaint Management

Time Collection

Integration

Benefit
Management

Incident and Accident
Administration
Tracking

Budget Support

Workforce Analytics

Exit Interviews

Organizational

Competency Based HR
Management
Management

Employee Self

Performance
Service
Management

Leave Tracking

Training Administration
10
Post JAD and Technical Sessions Review
11
JAD Session Follow Ups
  • Certified Public Managers Meeting March 22
  • Met with nine Certified Public Managers from six
    agencies
  • Presented an overview of Employee/Manager Portal
    Functionality
  • Discussed their requirements as non-HR/PR
    managers and employees
  • State Health Plan/BCBS Meeting March 31
  • Met with Ginny Klarman from SHP and Judy Poe from
    BC/BS
  • Discussed future system functionality and
    requirements

12
Technical Activities
  • Scheduled sizing kick-off meeting with process
    team leads
  • Gathered data requirements (user analysis,
    questionnaires, expected
  • volumes, retention and growth)
  • Analyzed implementation time line and payroll
    trends
  • Collected and analyzed legacy system user counts
    and transaction
  • volume data
  • Generated and revised performance requirements
    using sizing models
  • and estimates
  • Initiated infrastructure design
  • Defined application security needs, desktop
    requirements and
  • application bandwidth requirements
  • Designed high level interface design and TO-BE
    application architecture

13
Change Management Communications
14
Leadership Alignment - Activities
15
Organizational Transition - Activities
16
Communications - Activities
17
Capability Transfer - Activities
18
Project Team Effectiveness - Activities
19
End User Training - Activities
20
Business Process Improvement
21
Business Process Improvement Proposed
Approach/Timeline
  • Approval received from PSC to go forward with
    initiatives (March 16th)
  • Convene JAD Process owners for BPI workshops
    April 6, 2005
  • - Review and Determine Processes in scope for
    short term attention
  • - Develop High level milestones and
    objectives/targets
  • Present go forward HR initiatives to HR
    Directors Meeting April 15
  • Present go forward Payroll initiatives to CFOs
    in late April
  • Conclude Pre-Implementation Activities
    August/September

22
BPI
  • Met with the following Process Owners
  • Plan and Manage HR Programs and Plans Gerry
    Fisher
  • Design and Maintain Organizational
    Structure Joe Stroup
  • Manage Recruiting, Hiring and Integration Helen
    Dickens
  • Develop and Train Workforce Ann Cobb
  • Manage Compensation and Classification Duane
    Hinkle
  • Maintain Benefits and Enrollment Pani Tademeti
  • Administer Benefits Pani Tademeti
  • Monitor Employee Safety Health Mike Chapman
  • Manage Employee Relations Drake Maynard
  • Manage Employee Separation Betty Smith
  • Received commitment to proceed with BPI in all
    processes
  • Next Steps
  • Educational Session to outline specific tasks,
    requirements and support Late April/Early May

23
Open Discussion
24
Action Items Review
25
Upcoming Meetings
  • April 15 HR Director Meeting - PDC Commission
    Room - Peace Street
  • May 5 Next PMC Meeting
  • TBD CFO Meeting
  • TBD CIO Meeting
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