NonVerbal Communication

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Non-Verbal Communication
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Non Verbal Communication

• Body movement - Kinesic Dimension
• Gesture
• Proxemics
• Facial Expressions
• Eye Contact
• Voice Quality and Intonation

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Purposes

• To express feelings
• 4 basic
• Glad
• Mad
• Sad
• Scared
•   

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• Others
• Surprised
• Disgusted
• Helplessness
• Anxiety

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Purposes

• Regulation of interaction
• Nod of head or tilt
• Shift of body, raised eyebrows

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Purposes

• Validation of verbal message
• Maintenance of self image, physical appearance
• Maintenance of relationship

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Kinesic

• Body Motion
• Eye movement
• Gestures
• Facial expression
• Posture
• Emblems
• Non verbal acts

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Kinesic

• Illustrators
• movements tied to speech
• Affect Display
• facial movements that indicate emotional state
• Regulators
• non verbal movement
• establish pace of conversation

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Kinesic

• Adaptors
• Manage mood
• Allows adaptation to stress
• Facial Expressions
• Happy Fear Surprised
• Sad Anger Discussed
• Gaze
• 50 - 60 eye contact

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Proxemic Dimensions Space

• Intimate distance lt 1½ feet
• Personal distance 1½ - 2½ ft.
• Social distance 4 - 12 ft.
• Public distance 12 - 25 ft.

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Paralinguistic

• Voice quality
• articulation
• rhythm
• resonance
• qualifiers
• Voice characteristics
• use of voices
• laughing, enjoying, etc.

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Paralinguistic

• Voice qualifiers
• Intensity energy
• Pitch height
• high vs. low
• Extent
• length of time voice carries
• Voice segregates
• Uh, o.k., um, uh-huh and pauses

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Touch relationship

• Women
• Location of touch
• Men
• Type of touch
• patting
• grip
• stroke
• Do not use a touch gesture that implies more
  intimacy than a person desires

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Environmental and Physical Factors

• Formality
• Warmth
• Privacy
• Familiarity

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Neuro-Linguistic Communication

• Eye movement
• Highly valued criteria
• Body analoge
• rate
• breathing

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Facial Expressions

• Withholders - rarely show how they feel
• Unwilting Expressions - unintendly show emotion
• Blank Expressors - think they are showing feeling
  but arent
• Substitue Expressors
• Frozen Effect - show one emotion