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ACINA KANSAS CITY 2007

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Title: ACINA KANSAS CITY 2007


1
ACI-NA KANSAS CITY 2007 Future Design
Concepts John Murphy, AIA
2
How to predict the future? Reflect on the past.
3
Security Changes
  • Last 20 6 Years
  • - 911
  • - Realization of security threats
  • - EDS / ETD Equipment
  • - Private to Federal responsibility
  • - Passenger bag match
  • Future Changes
  • - Faster more accurate screening equip.
  • - Passenger Screening areas increasing
  • - Face Recognition
  • - Cargo screening increasing
  • - New requirements?

4
Technology Changes
  • Last 20 Years
  • - Cell Phones / PDAs
  • - Gate Boarding Pass Readers
  • - Gate Information Displays
  • - Holdroom CNN
  • - SSD Ticketing / CUTE
  • - iPODS
  • Future Changes
  • - RFID bag tags
  • - RFID boarding passes
  • - Narrow band marketing
  • - More VIDEO / Dynamic Displays

5
Aviation Industry Changes
  • Last 20 Years
  • - Deregulation
  • - From bigger jets to RJs
  • - Rise of low cost carriers
  • - Reduction of Airline Employment
  • - Frequent Flier Programs
  • - Mega Hubs
  • Future Changes
  • - More regulations
  • - More Loading Bridges to RJs
  • - Growth

6
Other Influences
  • Future Changes
  • - LEEDs Leadership in Energy and
  • Environmental Design
  • - AIA Architecture 2030 Challenge
  • - Demographic changes Older, Diverse
  • - Few green field opportunities for
  • growth.
  • Last 20 Years
  • - Americans with Disabilities Act (ADA)
  • - Stronger Building Codes
  • - Litigious Environment

7
Whats the Future?
  • Its going to change!
  • Technology, Security, Aviation Industry and
    Environmental Design

8
Ticketing Check-in Changes
  • Last 20 Years
  • - Internet ticketing
  • - Self Service Ticketing / Boarding Pass
  • - Print Boarding Pass at Home
  • - Flight change information paged to PDA
  • Future Changes
  • - ??

9
JFK British Airways First Class Ticketing
10
Vienna - Off Airport Check-in and Ticketing
11
Vienna - Off Airport Train Station
12
Vienna - Self Service Ticketing and Bag Check
13
One Roving Agent per 5 SSD
14
Terminal North
Terminal South
Atlanta Hartsfield-Jackson International Airport
15
Atlanta Terminal South 2005
16
Agents 46 Kiosk Support 72 Kiosks
30 Curbside 33 181
181 Positions
17
25
42
43
Narrow ATO
18
Agents 74 Kiosk Support 104 Kiosks
42 Curbside 34 254
254 Positions
19
110
75
Open Plan
20
Self Service Ticketing / Agent Bag Tag
21
Self Service Ticketing / Agent Bag Tag
22
Boarding Pass Only
23
Full Service Ticketing
24
Terminal South ATO
25
The future will change, for the better.
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