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Benchmarking the BC Profession

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Title: Benchmarking the BC Profession


1
Benchmarking the BC Profession
  • Evaluating the Budgets, Reporting Structure,
  • Personnel Compensation

Presented by Cheyene Haase of BC Management, Inc.
2
Introduction to BC Management, Inc.
  • Founded in March 2000.
  • Headquartered in Irvine, CA.
  • An executive search firm exclusively placing
    business continuity, disaster recovery,
    information security and emergency management
    professionals internationally.
  • Confidential assistance in personnel placing.
  • Free e-Newsletter detailing Top Talent Current
    Job Openings.
  • Annual BC/DR salary and BC program review.
  • Benchmarking individual companies on salary and
    BC program review.

3
Topics of Presentation
  • Evolution of the Business Continuity Field.
  • Progression to Todays BC Professional.
  • Profiling Todays Business Continuity
    Professional.
  • Progression BC Program Planning.
  • Budgetary Issues.
  • Evaluating Personnel.
  • Where Should the BC Program Report?
  • Evaluating Compensation National and Local.

4
The Evolving Business Continuity Field
  • Contingency planning has become an enterprise
    focus integrating business and technology under
    one umbrella.
  • Evaluating where BCP reports to within an
    organization.
  • Blending and integrating business continuity with
    information security, risk management or
    emergency management.
  • Changing regulations to abide by.
  • Global awareness is becoming a top focus.

5
Progression of BC Careers over Time
  • Technology Driven 1970s 1998
  • Disaster Recovery
  • Data Processing/ Data Center focus
  • Majority of careers not exclusively focused
    on DR
  • Technology leads to a DR career
  • Business Driven 1998 Present
  • Contingency Planning
  • Risk Management focus
  • Exclusively focused on BC (BC Analyst BC
    Global Manager)
  • Many paths lead to a BC career

6
Profiling Current BC Professionals
  • 27 of BCP Personnel are Planners, Coordinators,
    Administrators, 30 are Managers, AVPs and
    Project Managers, 13 are VP/Directors, 4 are
    Global Managers and 2 Chief Officers.
  • 37 BC, 20 DR 5 each Crisis Mgmt, Emergency
    Mgmt, Project Mgmt.
  • 25 in Financial industry, 15 Consulting, 8
    Insurance.
  • 35 - 21-30 yrs Working Experience.
  • 45 - 4-10 yrs Field Experience.
  • 66 - IT Expertise of 5-8
  • (scale of 1-10 with 10 being the highest)

7
Progression in BC Program Planning
  • 2005 BC Program
  • 1 - No BCP Plan
  • 9 - Currently Developing BC Plans
  • 10 - IT (DR) Plans Only
  • 38 - Select Departments Only
  • 40 Full Corporate-wide BCP Program
  • 2006 BC Program
  • 5 - No BCP Plan
  • 11 - Off-site DR Only
  • 21 - Assessing BC and/or DR Planning
  • 29 - Conducting BIA Risk Assessments
  • 41 - Currently Developing BC Plans
  • 21 - IT (DR) Plans Only
  • 43 - Select Departments Only
  • 40 Full Corporate-wide BCP Program

8
Evaluating the BCP Budget
  • 2005 BCP Budget
  • 20 - Under 250K
  • 15 - 250-500K
  • 16 - 500K-1M
  • 20 - 1-5M
  • 6 - 5-10M
  • 4 - 10-50M
  • 2 - Over 50M
  • 2006 BCP Budget
  • 16 - Under 100K
  • 17 - 100-250K
  • 15 - 250-500K
  • 18 - 500K-1M
  • 20 - 1-5M
  • 7 - 5-10M
  • 5 - 10-50M
  • 2 - Over 50M

9
Change in BCP Budget?
  • 2005 Budget Change
  • 47 - No Change in BCP Budget
  • 43 - Increase in BCP Budget
  • 10 - Decrease in BCP Budget
  • 2006 Budget Change
  • 45 - No Change in BCP Budget
  • 35 - Increase in BCP Budget
  • 6 - Decrease in BCP Budget
  • 14 - Not Sure

10
Where Should the BC Program Report?
  • Culture Assessment.
  • What does your company value?
  • What may be beneficial to one company may not be
    beneficial for your company?
  • Breakdown Where does BC report
  • according to BC Managements Annual
  • Survey Review?

11
2005 BCP Reporting
  • 26.1 - Corporate
  • 16 - Risk Management
  • 9.6 - Information Security
  • 30.5 - Information Technology
  • 2.5 - Strategic Planning
  • 5.3 - Facilities Management
  • 0.8 - Physical Security
  • 1.2 - Audit/ Compliance
  • 1.2 - Finance
  • 2.2 - Operations
  • 1.1 - Individual Departments
  • 0.5 - Legal
  • 0.5 - HR
  • 2.5 - Other

12
2006 BCP Reporting
  • 7 - Corporate
  • 10 BC/DR Office
  • 10 - Risk Management
  • 10 - Information Security
  • 34 - Information Technology
  • 1 - Strategic Planning
  • 3 - Facilities Management
  • 2 - Physical Security
  • 1 - Audit/ Compliance
  • 4 - Finance
  • 7 - Operations
  • 3 - Individual Departments
  • 1 - Legal Counsel
  • 1 - HR
  • 2 - Assurance
  • 4 - Other

13
Increasing BCP Personnel
14
Evaluating Compensation
  • What is the value of a BC Professional?
  • Years of Field Experience
  • Job Title
  • Certification
  • Degreed
  • IT Expertise
  • Project Management
  • Leadership Capabilities
  • Staff Management
  • Intangible Skills Soft Skills, Strategic
    Planning

15
  • National Compensation Review

16
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17
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18
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19
  • Local Compensation Review

20
Profiling of Local Respondents
  • 59 Respondents in southern CA (49 full-time
    employees 10 independent contractors)
  • 5.3 of total survey respondents (1,102
    Permanently Full-time employed respondents from
    the United States.)
  • Breakout of industry respondents
  • 21 - Financial/ Banking
  • 7 - Professional Consulting
  • 4 - Manufacturing
  • 3 - Biotechnology, Government, Healthcare,
  • 2 - Entertainment, Insurance, Mortgage
    Utilities
  • 1 Brokerage/ Investment, Computer Software,
    Internet, IT Services, Logistics, Non-Profit,
    Retail, Telecommunications, Transportation
    Other

21
Profiling of Local Respondents
  • 1 Entry-level/ Analyst
  • 16 Planner/ Coordinator/ Administrator
  • 18 Manager/ AVP/ Project Manager
  • 5 VP/ Director
  • 1 Global Manager
  • 10 Independent Contractors
  • 3 Other
  • 5 Professional Services
  • 4 Sr. Consultant
  • 1 Sr. Manager/ Director

22
Profiling of Local Respondents
  • 40 Business Continuity
  • 23 Disaster Recovery
  • 8 Emergency Management
  • 6 Project Management
  • 4 Information Technology
  • 3 Audit, Compliance Crisis Management
  • 2 Health Safety Information Security
  • 1 Change Management, Facilities, High
    Availability, Physical Security, Records
    Management, Risk Management Other

23
Profiling of Local Respondents
  • Average of 7-10 years field (BC/DR) experience.
  • Average of 26-30 years work experience.
  • Average travel is less than 25.
  • Majority are degreed professionals
  • 3 HS, 12 AD, 26 - Bachelor, 14 Master, 4 -
    Doctorate
  • Average IT expertise rating of 4.7 (scale of 1-10
    with 10 being the highest).
  • 11 respondents changed jobs in 2005.

24
Profiling of Local Respondents
  • 68 of respondents are certified (62 of those
    certified are CBCP certified)
  • Number of Certifications
  • 21 1 Certification
  • 10 2 Certifications
  • 4 3 Certifications
  • 3 4 Certifications
  • 1 5 Certifications
  • 1 6 Certifications

25
Profiling of Local Respondents
  • Breakout of certifications
  • 25 CBCP
  • 7 CERT
  • 5 ABCP
  • 4 NIMS PMP
  • 3 CRP, CEM CISSP
  • 2 LDRPS CPA
  • 1 CHMM, CISA, CISM, CIA, CCSA, ACP Six Sigma
    - Green
  • 6 respondents attributed a salary increase to
    receiving their certification.
  • Average increase in salary - 4,250
  • Maximum increase in salary - 10,000
  • Minimum increase in salary - 1,000

26
BCP Salaries Increased Locally
27
Bonus Payout Locally in 2004
  • 33 respondents received bonuses both in 2004 and
    2005.
  • The breakout for those who received bonuses.

28
Profiling for Local BCP Planners/ Coordinators/
Administrators
  • 16 Local Respondents (9 Financial, 2 Mortgage
    1- Brokerage/ Investment, Manufacturing,
    Internet, Government Healthcare)
  • 36 Business Continuity
  • 20 Disaster Recovery
  • 8 Project Management
  • 7 Emergency Management
  • 5 Compliance
  • 4 Crisis Management
  • 3 Health Safety Other
  • 2 Audit, Change Management, Facilities, High
    Availability, Information Technology, Risk
    Management
  • 1 Physical Security Records Management

29
Profiling for Local BCP Planners/ Coordinators/
Administrators
  • Average of 7-10 years field (BC/DR) experience.
  • Average of 21-25 years work experience.
  • Previous career 6-Other, 4-IT, 1-Health
    Safety, Emergency Mgmt, Project Mgmt, Information
    Security, Facilities Government (other).
  • Less than 25 average travel.
  • 2 - High School, 3 - Associate, 9 - Bachelor, 1
    -Master 1 - Doctorate.
  • Average IT expertise rating of 4.2 (scale of 1-10
    with 10 being the highest).
  • 2 respondents changed Jobs in 2005.

30
BCP Salaries Increased for Planners/
Coordinators/ Administrators
31
Bonus Payout for Planners/ Coordinators/
Administrators
  • 8 Respondents received bonuses in 2004 while 9
    respondents received bonuses in 2005.

32
Profiling for Local BCP Managers/ AVPs/ Project
Managers
  • 18 Local Respondents (6 Financial, 2
    Manufacturing, Insurance Biotechnology 1
    Entertainment, Healthcare, Telecommunications,
    Logistics, Utilities Other)
  • 45 Business Continuity
  • 23 Disaster Recovery
  • 7 Information Security
  • 6 Emergency Management
  • 4 Compliance
  • 3 Crisis Management Project Management
  • 2 Facilities, Health Safety Risk Management
  • 1 Audit Records Management

33
Profiling for Local BCP Managers/ AVPs/ Project
Managers
  • Average of 7 - 10 years field (BC/DR) experience.
  • Average of 21 - 25 years work experience.
  • Previous career 5-IT, 3-Health Safety,
    2-Business Analyst, Project Management Other
    1-Audit, Information Security, Physical Security
    Military.
  • Less than 25 average travel.
  • 1 High School, 4 Associate, 7 Bachelor 6
    Master degree.
  • Average IT expertise rating of 5 (scale of 1-10
    with 10 being the highest).
  • 6 respondents changed Jobs in 2005.

34
BCP Salaries Increased for Managers/ AVPs/
Project Managers
35
Bonus Payout for Managers/ AVPs/ Project Managers
  • 14 Respondents received bonuses in both 2004 and
    2005.

36
Profiling for Local BCP VPs/ Directors
  • 5 Local Respondents (3 Financial, 1
    Entertainment Retail)
  • 44 Business Continuity
  • 28 Disaster Recovery
  • 20 Audit
  • 6 Physical Security
  • 2 Crisis Management

37
Profiling for Local BCP VPs/ Directors
  • Average of 11 - 15 years field (BC/DR)
    experience.
  • Average of 31 - 35 years work experience.
  • Previous career 2-Project Management
    1-Information Technology, Health Safety
    Other.
  • Less than 25 average travel.
  • 2-Associate, 2-Bachelor 1-Master
  • Average IT expertise rating of 5 (scale of 1-10
    with 10 being the highest).
  • 1 respondent changed Jobs in 2005.

38
BCP Salaries Increased for VPs/ Directors
39
Bonus Payout for VPs/ Directors
  • All Respondents received bonuses both in 2004 and
    in 2005.

40
Questions?
BC Management, Inc. Phone (888)
250-7001 Website www.bcmanagement.com
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