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Title: Bild 1


1

Nacionalinio atsakingo verslo apdovanojimo
paraiku pildymo seminaras Organizatorius Jungt
iniu Tautu vystymo programa Lietuvoje 2008 11
11, Vilnius


Jean-Dominique Rugiero, Valdantysis partneris,
Daxam Sustainability Services, vedija Lyra
Jakuleviciene, JTVP Lietuvoje vadove

2
Agenda
3
Pagrindine informacija apie NAVA
  • Apdovanojimo sistemos veiklos pradia (2007),
    pagrindas ir institucinis kontekstas
  • Tikslas didinti ISA naudos inomuma, skatinti
    ISA principu taikyma verslo praktikoje
  • Etapai paraiku pateikimas, Vertinimo komisijos
    darbas ir oficiali iteikimo ceremonija
  • 2007 m. patirtis ir 2008 m. apdovanojimo
    naujienos (nominacijos, mokymai, imoniu
    pristatymai)
  • Dalyvavimo salygos imones, pagal dydi, nera
    jokiu mokesciu

4
Apdovanojimo nominacijos ir kategorijos
5
2007 m. apdovanotosimones
6
  • Explanation of CSR practice as promoted through
    the Award process

7
Explanation of CSR practice as promoted through
the Award process
  • The National Responsible Business Award is
    designed to reward companies overall CSR
    strategies and performance as regards the
    different award categories, and not specific
    initiatives or projects
  • Therefore, the evaluation criteria aim to
    evaluate the level of integration into the
    business, from strategy into operations, aiming
    for effective and concrete improvements, aligned
    to the needs of the business and its
    stakeholders
  • This award model is purposefully designed so that
    the process of applying for the award is in
    itself an important support to the development of
    the companies CSR understanding, thinking and
    actions.
  • The intention is that these developments will
    accelerate and become increasingly tangible over
    the next years, with the yearly repetition of the
    award.

8
Explanation of CSR practice as promoted through
the Award process
  • The 5 criteria areas follow the five steps in the
    CSR Implementation and Improvement Process. These
    are
  • Identification of CSR issues
  • Engagement with stakeholders
  • Development of strategic direction, action plan
    and KPIs
  • Implementation monitoring of progress
  • Reporting gathering of feedback

9
CSR Implementation and Improvement Process
Explanation of CSR practice as promoted through
the Award process
10
  • Explanation of CSR practice as promoted through
    the Award process, with focus themes

11
National Responsible Business Award 2008
  • National Responsible Business Award 2008 will
    include the following nominations
  • a) METU DARBOVIETE Workplace of the Year (award
    to be presented by the Minister of Social
    Security and Labour)
  • b) BENDRUOMENIKIAUSIA METU IMONE Best in the
    community (award to be presented by the Minister
    of Economy)
  • c) APLINKOSAUGINE METU IMONE Environmental
    Company of the Year (award to be presented by the
    Minister of Environment).
  • The overall award Socially Responsible Company
    2008 shall be granted to a company that collects
    highest number of points from three nominations
    above

12
AWARD CATEGORY Workplace of the Year
  • This category recognizes companies for the
    quality of its workplace conditions and its level
    of attractiveness to potential employees. A
    successful entry will detail specific, measurable
    activities the company has undertaken to achieve
    positive impact for the business and its
    employees in its role as employer.

13
Award Focus Workplace of the Year
  • Creation of good and attractive working
    conditions that ensure balance between work and
    private life
  • Application of flexible working hours employment
    of people with disabilities or other socially
    vulnerable groups and creation of conditions for
    them to effectively participate in the labour
    market
  • Promotion of life long learning
  • Active dialogue of the management with employees
  • Establishment of staff complains and suggestions,
    as well as its resolution procedure
  • Harassment and mobbing prevention policy
  • Transparent payment of salaries and request to
    apply this policy from partners
  • Requirement of good labour conditions in supply
    chain.

14
AWARD CATEGORY Best in the Community
  • This category recognizes the quality of value
    brought by the company to the local community in
    a manner that is integrated into the companys
    business idea and operations and having
    significant and lasting impacts.

15
Award Focus Best in the Community
  • Dialogue with local communities/NGOs in taking
    business decisions
  • Risk and opportunity identification through a
    dialogue with local communities and NGOs
  • Long-term partnerships with NGOs in the social
    area
  • Programmes promoting responsible consumption
  • Application of responsible investment rules
  • Mentorship programmes for small and medium
    enterprises, initiatives for youth.

16
AWARD CATEGORY Environmental Company of the Year
  • This category recognizes companies which can
    demonstrate leadership for their approach to
    environmental questions, turning environmental
    challenges and investments in environmental
    solutions, into business opportunities and
    competitive advantage.

17
Award Focus Environmental Company of the Year
  • Energy and other sources efficiency programmes,
    use of clean technologies that protect the
    environment
  • Environmental auditing/evaluation of business
    activity
  • Environmental initiatives
  • Initiatives directed to minimisation of negative
    impact of production process on the environment
  • Eco-design
  • Publication of environment impact reports
  • Implementation of environmental standards (e.g.
    ISO 14001, EMAS) and participation in environment
    management programmes.

18
Award Focus Overall Best Practice
  • Socially Responsible Company 2008
  • This overall award will be granted to the company
    that collected the highest number of points and
    that has demonstrated highest progress in
    implementing CSR within the company.

19
Example of questions which the company can draw
from in order to answer the form
20
AWARD CATEGORY Workplace of the Year
  • Examples of possibly relevant issues when
    evaluating a companys performance in this
    category
  • Provision of good working conditions
  • Employee satisfaction, employee complaint
    handling
  • Collective bargaining and employee
    representation
  • Employee rewards and benefits for full-time and
    part-time employees
  • Minimum notice periods
  • Health, safety and wellness
  • Ability to balance private life and work
  • Layoffs, closings, outsourcing
  • Employee privacy
  • Mobbing and sexual harassment
  • Human rights, child labour, forced labour, living
    wage
  • Migrant labour
  • Promotion of employee development
  • Training
  • Professional education
  • Lifelong learning
  • Talent management and career development
  • Performance management

21
AWARD CATEGORY Best in the Community
  • Examples of possibly relevant issues when
    evaluating a companys performance in this
    category
  • Governance/ ethics anti-corruption,
    transparency
  • Capacity-building Education mentorship of SMEs
    or individuals
  • Raising of industry CSR standards
  • Interaction with local and global community
    stakeholders
  • Economic value added poverty alleviation,
    charitable contributions, sponsoring, local
    community investment, global community
    investment
  • Community renewal
  • Inclusion of disadvantaged groups
  • Contributions to public debate e.g. Global
    Warming, Gender Equality, Fairtrade, Sustainable
    Development
  • Contribution to the UN Millennium Development
    Goals.

22
AWARD CATEGORY Environmental Company of the Year
  • Examples of possibly relevant issues when
    evaluating a companys performance in this
    category
  • Company impact on environment
  • Energy cost reduction, safe use of resources,
    waste management, etc
  • Green procurement
  • environmental products/services range offering
  • Program approach to environmental management
    (like EMAS, ISO 14001, etc.)

23
Example of questions which the company can draw
from in order to answer the form
24
AWARD CATEGORY Workplace of the Year
  • Examples of the types of stakeholders a company
    may have consulted in order to develop its
    performance in CSR in this category
  • Employees, employee representatives
  • Trade unions
  • Issue focused NGOs.

25
AWARD CATEGORY Best in the Community
  • Examples of the types of stakeholders a company
    may have consulted in order to develop its
    performance in CSR in this category
  • Employees, employee representatives
  • Local community representatives
  • Issue focused NGOs (local and global)
  • UNDP, UN Millennium Development Goals
  • The Lithuanian Global Compact Network.

26
AWARD CATEGORY Environmental Company of the Year
  • Examples of the types of stakeholders a company
    may have consulted in order to develop its
    performance in CSR in this category
  • Local community representatives where company
    operates
  • local NGOs (local and global-based)
  • Public Authorities responsible on Environmental
    matters.

27
Example of questions which the company can draw
from in order to answer the form
28
AWARD CATEGORY Workplace of the Year
  • Examples of the type of strategy direction and
    supporting policies that a company may have
    defined in order to develop its CSR performance
    in this category
  • Strategy direction example Our long term
    ambition Top talents view ABN AMRO as an
    employer of choice, for several reasons including
    its commitment to sustainable development. Our
    employees strongly identify with and relate to
    the bank itself, and to the way in which we
    translate our commitment to integrity and
    sustainability into action. (ABN AMRO Bank, The
    Netherlands, 2006 Sustainability Report)
  • Supporting policies, examples Development and
    implementation of policies such as, for example
    Health Safety, Employee Complaint Handling,
    Career Development, Sustainability Education.

29
AWARD CATEGORY Best in the Community
  • Examples of the type of strategy direction and
    supporting policies that a company may have
    defined in order to develop its CSR performance
    in this category
  • Strategy direction examples
  • Our long term ambition We are a valued local
    partner to the communities we serve. (ABN AMRO
    Bank, The Netherlands, 2006 Sustainability
    Report)
  • Our Vision Interface will become the first name
    in commercial and institutional interiors
    worldwide through its commitment to people,
    process, product, place and profits. We will
    strive to create an organization wherein all
    people are accorded unconditional respect and
    dignity one that allows each person to
    continuously learn and develop. We will focus on
    product (which includes service) through constant
    emphasis on process quality and engineering,
    which we will combine with careful attention to
    our customers' needs so as always to deliver
    superior value to our customers, thereby
    maximizing all stakeholders satisfaction
    (Interface, Inc, United States)
  • Supporting policies Development and
    implementation of policies such as, for example
    Community Capacity Building, Zero Tolerance for
    Corruption, Poverty Alleviation, Fairtrade,
    Ethical Investments, Sustainable Development,
    Transparency.

30
AWARD CATEGORY Environmental Company of the Year
  • Examples of the type of strategy direction and
    supporting policies that a company may have
    defined in order to develop its CSR performance
    in this category
  • Strategy direction examples
  • Our vision we will honour the places where we
    do business by endeavouring to become the first
    name in industrial ecology, a corporation that
    cherishes nature and restores the environment.
    Interface will lead by example and validate by
    results, including profits, leaving the world a
    better place than when we began, and we will be
    restorative through the power of our influence in
    the world. (Interface, Inc, United States)

31
Example of questions which the company can draw
from in order to answer the form
32
AWARD CATEGORY Workplace of the Year
  • Examples of the types of implementation actions a
    company may have worked with to develop its CSR
    performance in this category
  • Sustainable business practices
  • Develop and implement an Employee Complaint
    Handling System
  • Anti-corruption training and actions
  • Sustainability education
  • Monitoring of supply chain labour practices
  • Employee Work-Life Balance programmes.

33
AWARD CATEGORY Workplace of the Year
  • Examples of KPIs a company may have used to
    measure its performance development in this
    category
  • Development in turnover, absenteeism, sick-leave
    rate, occupational injuries
  • Development in employee satisfaction, number of
    complaints submitted, development in level of
    satisfaction with resolution of issues
  • of employees participating in education
    programmes, total budget spent on education
  • Employee scores regarding pride in working for
    the organization.

34
AWARD CATEGORY Best in the Community
  • Examples of the types of implementation actions a
    company may have worked with to develop its CSR
    performance in this category
  • Mentorship programmes for young persons, members
    of disadvantaged groups, small businesses, etc.
    (e.g. France transfer of business skills
    project)
  • Develop and implement anti-corruption training
    and actions
  • Activities supporting societal goals such as, for
    example, the UN Millennium Development Goals
  • Sustainable business practices
  • Partnerships aimed at raising industry standards
  • Participation in public debate
  • Hiring projects focusing on disadvantaged groups,
    helping integrate people in the community, while
    doing business
  • Ethical marketing campaigns
  • Socially responsible investment practices
  • Encouragement of business partners to match
    socially responsible business practices
  • Transparent public reporting.

35
AWARD CATEGORY Best in the Community
  • Examples of KPIs a company may have used to
    measure its performance development in this
    category
  • of employees participating in community
    development projects development in number of
    hours
  • Amount of resources invested in the community
  • Number of participants in community capacity
    building programmes
  • Decrease in number of corruption cases
  • of socially responsible investments
  • of suppliers matching CSR policies and
    activities.

36
AWARD CATEGORY Environmental Company of the Year
  • Examples of the types of implementation actions a
    company may have worked with to develop its CSR
    performance in this category
  • Pollution prevention measures
  • Pollution clean-up measures, offsetting
  • Natural resource regeneration measures
  • Investments in green technologies and green
    products
  • Implementation of an environment management
    system
  • Improvements to the green performance of its
    products/services offerings.

37
AWARD CATEGORY Environmental Company of the Year
  • Examples of KPIs a company may have used to
    measure its performance development in this
    category
  • Emissions
  • to air Greenhouse Gases, Acid Rain,
    Eutrophication and Smog Precursors, Dust and
    Particles, Ozone Depleting Substances, Volatile
    Organic Compounds, Metal emissions to air
  • to water Nutrients and Organic Pollutants, Metal
    emissions to water
  • to land Pesticides and Fertilisers, Metal
    emissions to land, Acids and Organic Pollutants,
    Waste (Landfill, Incinerated and Recycled),
    Radioactive Waste.
  • Resource use
  • Water Use and Abstraction, Natural Gas, Oil,
    Metals, Coal, Minerals, Aggregates, Forestry,
    Agriculture.
  • Other
  • Every business should also consider reporting on
    how it influences the environmental performance
    of its supply chain and products.
  • Source Defra (the UK Department for Environment
    Food and Rural Affairs)

38
Example of questions which the company can draw
from in order to answer the form
39
  • LUNCH BREAK!

40
Apdovanojimo procesasPreliminarus terminai
  • Nacionalinio atsakingo verslo apdovanojimo
    pradia (spalio men.)
  • Apdovanojimo paraiku pildymo seminaras
    (lapkricio 11 d.)
  • Paraiku pateikimo terminas (iki gruodio 15 d.)
  • Vetinimo komisijos darbas (2008 gruodis 2009
    sausis)
  • Apdovanojimo iteikimo ceremonija (2009 vasaris)

41
Vertinimo metodikaVertinimo komisija
  • Vertinimo komisijos pagrindas aktyviausi
    Nuolatines ISA koordinavimo komisijos nariai bei
    visuomeneje inomi ivairiu sriciu atstovai, kurie
    aktyviai pletoja ISA tema Lietuvoje.
  • Prasidejus vertinimo procesui, imonems bus
    suteikta galimybe trumpai pristatyti savo geraja
    praktika Vertinimo komisijai, gali buti surengti
    apsilankymai kai kuriose imonese.

42
Vertinimo metodika Apdovanojimo vertinimo taku
sistema
43
  • Work session (using the application form in
    Lithuanian)
  • first individual rough sketch of possible
    submission ideas from own organization (15
    minutes)
  • followed by discussion of own ideas within
    smaller groups and preparation of joint
    submission (members share on voluntary basis what
    they wrote and discuss views 45 minutes)

44
  • Presentation from groups, including
  • Short summary of submissions developed by each
    groups members (voluntary, no details, but brief
    overview of which awards being applied for, types
    of issues being presented, type of company
    actions, etc) max 5 minutes per group
  • Questions and issues that came-up for the group
    and comment from the Trainer.
  • (30 minutes)

45
  • Plenum Questions Answers discussion (last
    clarifications)
  • Closing
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