Small budget for Tutoring No problem: How to dramatically grow and enhance your program without incr - PowerPoint PPT Presentation

Loading...

PPT – Small budget for Tutoring No problem: How to dramatically grow and enhance your program without incr PowerPoint presentation | free to download - id: af788-OGMwN



Loading


The Adobe Flash plugin is needed to view this content

Get the plugin now

View by Category
About This Presentation
Title:

Small budget for Tutoring No problem: How to dramatically grow and enhance your program without incr

Description:

... to their learning styles, personal study habits, and academic ... Implement certified training program. Marketing, integrate tutoring across campus ... – PowerPoint PPT presentation

Number of Views:58
Avg rating:3.0/5.0
Slides: 36
Provided by: dunk
Learn more at: http://archive.naspa.org
Category:

less

Write a Comment
User Comments (0)
Transcript and Presenter's Notes

Title: Small budget for Tutoring No problem: How to dramatically grow and enhance your program without incr


1
Small budget for Tutoring? No problem How to
dramatically grow and enhance your program
without increasing your budget
  • Eric Dunker
  • Derrick Haynes
  • Metropolitan State College of Denver

2
Introduction
  • Metro State College of Denver Tutoring Program
    growth and success in past 2 years
  • Opportunities and Challenges
  • Strategies to grow without any increase in budget
  • Strategies to sustain and improve service
  • FIRMM
  • Group activity Assessment of academic support on
    your campus, how can you improve and grow using
    some strategies we talk about!

3
Operating Budget of Metro State Tutoring Center
since 2004
4
Individual students served since 2004
5
Tutoring Sessions with students since 2005
6
Number of tutors employed since 2004
7
Retention Statistics
8
Evaluations7 point Likert Scale
  • Overall, how satisfied were you with the entire
    tutorial experience? Any improvements you would
    like us to make? 6.63
  • How much of a positive impact did the tutorial
    session have on your understanding of the course
    material? 6.53
  • If you need tutoring help in the future, how
    likely are you to return to the Tutoring Center?
    6.82
  • How likely would you be to recommend the Tutoring
    Center to other people? 6.74
  • How knowledgeable was your tutor? 6.75
  • Were you satisfied with the facilities used for
    tutoring? 6.49

9
Program Status inSeptember 2005
  • Small space (700 square feet) with few staff and
    maxed out budget
  • The program needed to dramatically change, and
    aligned with mission of Metro State
  • How can the Metro Tutoring Center maximize its
    potential?

10
Economics 101
  • 21,000 student population
  • Modified open admissions, over 50 need remedial
    classes at community college
  • 62 Fall to Fall retention rate
  • 17 graduation rate
  • 12 tutors
  • Problem!
  • Supply vs. Demand?
  • Is current demand based on requests received, or
    is demand untapped?
  • Based almost entirely on other programs, staff,
    faculty and how they view the importance of your
    program.

11
New Intended Program Outcomes
  • Every student, faculty, and staff at Metro State
    will have knowledge about the Tutoring
    opportunities on campus by 2008.
  • The Tutoring Center will have the most
    diversified offering of classes and tutoring
    formats
  • The Tutoring Center will have the most qualified,
    highly trained, customer service oriented staff
    in student services.
  • The Tutoring Center will substantially contribute
    to the overall retention goals of the college.
  • Tracking, assessment

12
New Intended Learning Outcomes
  • Learn how to become effective independent
    learners through strategies employed by tutors.
  • Learn effective study skills and organization
    habits that will contribute to the students
    success in academics.
  • Learn the importance of persistence and goal
    setting as it relates to academic success.
  • Students will become more self-aware in relation
    to their learning styles, personal study habits,
    and academic strengths and challenges.
  • Gain confidence and insight through positive
    feedback and attention from tutors.
  • Will be knowledgeable about programs and other
    services that can assist with academic success
    offered on campus through contact with the
    Tutoring Center.

13
Challenges
  • Tutoring not integrated on campus, very few
    departments know it exists
  • Culture of apathy and discontent
  • Small budget The Tutoring Center is the only
    general student population learning assistance
    program on campus
  • No previous assessment
  • No hard-drive or database
  • Floppy disks

14
Challenges
  • No tracking system, other than counting request
    sheets
  • Underutilized web-site
  • 12 student tutors, no other professional staff
    for population of 21,000 students
  • No walk-in/group tutoring
  • Set up like a small cohort tutoring system
  • Almost starting from scratch!

15
Opportunities
  • Growth, without compromising service or
    management
  • IT system/database, tracking
  • Implement certified training program
  • Marketing, integrate tutoring across campus
  • Supporting mission of Metro State by affording
    more opportunities for academic support for
    students

16
Opportunities
  • Repair unhealthy or broken relationships on
    campus
  • Working with each academic department to
    determine needs assessment
  • Incorporate work-study and volunteer employees as
    tutors
  • Assessment, evaluations, statistics
  • If nothing else, cant go anywhere but up!

17
Plan
  • Growth Strategies
  • Sustainability
  • Preparing current staff for successful change and
    a new vision

18
Growth Strategies
  • Exclusive 1 on 1 tutoring is unrealistic
    expectation for population of 21,000
  • Implement group tutoring, group workshops, test
    reviews, study skills
  • 12 tutors will not be able to serve population of
    students who need tutoring
  • Increase in staff starting immediately
  • Work-study office. When are forms due? When does
    money get kicked back from unearned money from
    previous semesters? Is work-study maxed out?
    State, Federal, No-need
  • Sell concept of academic support across campus
  • Funding in future.
  • Career Services example

19
Sustainability and Improvement
  • Training, certify through CRLA
  • Obtained 3 year certification
  • Build comprehensive web-site
  • Hire IT student, focused help from IT department
  • Comprehensive assessment system
  • Tutees
  • Tutors
  • Obtain buy in from Academic Affairs
  • Form advisory council with Deans office
    representation
  • Web-site and information in professor syllabi by
    Spring 2006
  • Integrate Academic Support across campus
  • Including other student services departments

20
Utilizing current staff, planning for success
  • Give all existing staff responsibilities in
    addition to tutoring, collaboration with other
    departments
  • exp) 10 hours of work per week 8 tutoring, 2
    hours supporting office needs
  • Marketing, budget, IT, liaison to student
    organizations, liaison to different academic
    departments, ect.
  • Support balance and wellness of staff
  • Fiscal Accountability
  • No more hourly tutors for non-high demand
    subjects. Must obtain work-study, volunteer, or
    reduce hours

21
Assessing your Programand Planning for Change
22
FIRMM
  • Assessment
  • Focus Points
  • Finance
  • Information Technology
  • Recruitment
  • Marketing
  • Management

23
FIRMM Assessment
  • Assess the institution to develop a plan for
    success
  • Examine the following
  • External Factors
  • Strategic Plans (vision, mission, objectives)
  • Gaps that exist

24
FIRMMFinance
  • Utilizing student staff to compensate for lack of
    fulltime staff.
  • Only spend money on high demand subjects where
    work-study or volunteer undergraduates are hard
    to find
  • Continue lobbying the school for financing in
    order to take the next steps with the program.
  • Diversified sources
  • Volunteers!
  • Most student organizations require community
    service

25
FIRMM Information Technology
  • Tracking database through Access
  • Ad-Hoc Access to Banner or student database
  • Success rates of students we are serving
  • Are we serving a representative population
    compared to campus demographics
  • Comprehensive web-site, user-friendly
  • All forms on-line
  • Electronic Schedule, seamless set-up process
  • Query high failure rate courses, contact
    professors to increase our exposure

26
FIRMM Tutor Recruitment
  • Targeted e-mail to students who are above 30
    credits, but below 91, As in courses, above 3.0
  • Over 2000 e-mails sent out with link to
    application stating they are pre-qualified to
    become tutors
  • Highlighted benefits of the experience, pay rate,
    and emphasize work-study.
  • Obtained over 220 applications in a year and a
    half!
  • Work-study, volunteer, reduced hours for high
    demand subjects if hourly. Most qualify for
    work-study in some way
  • Interviewed interested candidates, signed intent
    to hire forms for work-study office
  • Diversity in staff. Grow with a plan. What does
    my staff look like (compared demographics to the
    population we serve)?

27
FIRMMMarketing
  • Each tutor must make 3 professor visits per
    semester
  • Liaison positions
  • Exp) Top physics tutor is your new liaison to the
    Physics dept.
  • Needs assessment from academic departments,
    athletics, other departments through liaisons
  • Branding
  • On evaluation, ask how students found out about
    the Tutoring Program
  • 75 through professors

28
FIRMM Program Management
  • Autonomous employees and system
  • Fluid operation
  • Strong communication
  • Accountability/Performance Standards
  • Diversity in staff and stakeholders
  • Sound Training
  • Professional development

29
FIRMM Management (cont.)
  • Visioning for future
  • Wellness and balance
  • Building solid relationships
  • Trust, openness
  • Collaborations

30
Take the FIRMM challenge
31
Questions to Consider
  • How does my institution view the academic support
    programs?
  • Are your academic support programs properly
    equipped to serve the general population?
  • What has your Director done to help improve the
    institution's outlook on the program?
  • Current funding sources? Am I diversified?
  • Is academic support integrated across campus?

32
Questions to Consider
  • Are we utilizing the volunteer commitments of
    student organizations?
  • Do we utilize our student staff to not only
    tutor, but to help support the overall operations
    of the office?
  • Do you have positive relationships with all
    pertinent stakeholders?
  • Do we have data to support our progress?

33
Current Projects
  • Projected staff of 65 in Fall 2007
  • Created and manage SI program for Reece Learning
    Communities
  • Funding for Program Assistant
  • Tiered structure, lead tutors, ect.
  • Awarded 2 new spaces, increased square footage by
    300
  • Increased collaboration with other departments

34
Current Projects
  • Subject Specialists funded by Academic Affairs
  • Conversation hours for foreign language and ESL
  • Currently offer tutoring for all 1000/2000 level
    classes and most upper level classes

35
Questions?
About PowerShow.com