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eAccessibility and web Accessibility European Actions

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Ima PLACENCIA inmaculada.placencia-porrero_at_cec.eu.int. Francois Junique. European Commission - Information Society Directorate-General. Unit 'eInclusion' ... – PowerPoint PPT presentation

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Title: eAccessibility and web Accessibility European Actions


1
eAccessibility and web Accessibility European
Actions

2

Unit eInclusion
EYPD 2003
3
e-Europe
  • Lisbon ? e-Europe initiative an Information
    Society for All
  • e-Europe Action Plan 2002
  • e-Accessibility ? EC DG EMPL INFSO ? ESDIS /
    eAccessibility Experts WG
  • Accessibility of Public Web Sites and their
    Content (ref. WAI)
  • EC Communication (Sept-2001) to EP, Council, CoR,
    ESC
  • Council Resolutions (March-2002 Dec-2002)
  • CoR Opinion (May-2002) , ESC Opinion (Feb-2002)
  • EP Resolution (June-2002)
  • e-Europe Action Plan 2002 WAI final report
  • EYPD2003 e-Europe Action Plan 2005
  • eAccessibility Communication
  • i2010

4
Communication, Opinions and Resolutions and MS
situations
  • Commitment
  • WCAG1 conformance level A (MEPs wish for AA)
  • some MS level AA and/or legislation
  • Web sites
  • National/Federal level (MS) EU institutions
  • Regional, Local
  • Extension to publicly funded projects, and
    investigation on how to act on commercial or
    social private sites
  • Support Actions
  • Training,awareness, tools, best practices
    exchange, RTD
  • Monitoring Comparable data gt Common methodology

5
Web Levels of Accessibility Monitoring
Questionnaire to MS and to EU institutions
Guidelines Compliance and Accessibility
Assessment, delegation of tasks, possible
feedback to author and labelling
Not yet in place
gt Synthetic Reporting to EP and Council (end
2003)
6
Comparable data ? Common Methodology
In each Jurisdiction
Questionnaire on Support Actions
Sites inventory
Sites/Pages Assessment
Label
comments
7
Accessibility of public Web Sites and their
content (pages, material, applications)
European Commission services ESDIS HG
e-Accessibility Experts Group
CEiii experts ?
Monitoring Methodology and Infrastructure
National Government responsible entities
National level Organisations
European level Organisations
EuroAccessibility
other Survey Expertise ?
Overall Progress Indicators ( possibly
individual marking)
8
Monitoring Support
  • W3C / WAI / EOWG FP5 / IST / AMs
  • material, support, methodologies, v2, …
  • Possible FP6 / IST RTD projects (for the future)
  • Some MS initiatives ? reported by ESDIS / e-Acc.
    Experts WG (D, UK, IRL first results apparently
    not brilliant) Euro-Accessibility initiative
    (MS NGOs) ?
  • DG INFSO e-Gov/e-Inclusion TopOfTheWeb
    contract (2500 publics sites in EU, first results
    soon, apparently not brilliant)
  • EU Institutions level
  • EC / Europa Quality-Control (DG Press Ascii
    contractor)
  • Others ?

9
Questionnaire (for each Juridiction/institution)
  • Official framework and responsible bodies
    (decision, implementation, monitoring)?
  • Magnitude of the task and inventory of sites?
  • Monitoring methodology in place (if any)?
  • Accessibility situation (measured or estimated)?
  • Main actors (politicians, services, contractors)?
  • Training available and used, qualifications
    required /procurement clauses?
  • Tools for authoring and repairing, editorial
    contracts?
  • Quality control or certification system?
  • Issues related to Web Applications or
    Documents (e.g. PDF, Office formats)

10
Questionnaire
  • Monitoring
  • commitment
  • efforts, progress

EC DG EMPL / Disability
/ Knowledge Society DG INFSO / Disable
Elderly
Ceiii
Report
ESDIS eAcc. Exp. WG
EC
European Institutions
Member States (national/federal level)
?
Regions and Municipalities
Policy-makers, Managers, IRMs, Web-masters,
Web-scribes Trainers, Monitors, …
11
Short term monitoring (superficial)
  • Top-of-the-Web E-Government EC project
  • 2500 sites all over Europe, e-services oriented
  • Methodology designed in collaboration with NL
    Bartimeus (representing WAI) but simplified to
    enter in the given budget. About 15 checkpoints.
  • Automatic process based on CynthiaSays (Prof.
    version) for detecting bad points (home pages
    up to 250 subpages)
  • Human checkup when no bad points detected (home
    page plus up to 5 pages per checkpoint)
  • More info results next time (aggregation issues)

12
Automatic Assessment Tools
  • Specifications availability and Tools validation?
  • Commercial products (European?, localised?),
    National products?
  • Causes for the apparent missing open source
    approach (niche market? competition benefits? …)
  • Complementary tools regarding language complexity
    analysis
  • Mixing or not page assessment and site pages
    walking processes
  • Semi-automatic tools, AI-based tools

13
Complementary preliminary monitoring
  • Nov.2002 Report from Ireland (DCU/Rince)
  • Barry McMullin team (EDeAN member,
    Euro-Accessibility partner)
  • Current extension to other countries (not public
    specific)
  • Others
  • NL Bartimeus approach (partly used in our
    Top-of-the-Web e-Government project)
  • Fraunhofer development (D) open-source
    possibility?
  • RobAcc project (NO/DK) OCAWA (F) AI
    potentials
  • Euro-Accessibility ???
  • Common risk only negative aspects highlighted

14
(No Transcript)
15
WAB cluster
  • Introduction
  • Evaluation procedures and conformance
  • Scope of a Web site and methods for sampling
  • Evaluation guidelines and checklists
  • Aggregation of test results and reporting of
    results
  • User testing protocols
  • Scoring and reporting results

16
Methodology Conclusion
  • Still a lot of work to be done
  • To keep in mind when designing the methodology
  • Transfer (on long term ?) to National, European
    or International bodies for standardisation
    statistics collection/survey
  • see recent interest by ISI/IAOS Tokyo2001, OECD,
    UN, … to ICT Internet related matters
  • Web accessibility is a science or still an
    art

17
M i s s i o n
  • This is to be achieved by
  • Promoting eInclusion as a core horizontal
    building block in the establishment of the
    Information Society
  • Supportive complementary measures and activities
    socio-economic, regulatory, educational, ethical,
    policy making and standardisation
  • co-operation with external partners and other
    Commission services

All Europeans have the right to participate fully
and without discrimination in the information and
knowledge society
18
Mainstreaming accessibility
  • Technology-based products services are
    everywhere
  • To make them accessible, a twin approach is
    needed
  • Research-based technology development
  • Politically-supported policies to create a
    favourable industrial / market environment
  • Complementary measures
  • ? Raising awareness ? Policy coordination
  • ? Legislation ? Standardisation
  • ? Public Procurement ? Education
  • ? Social dialogue ? Monitoring benchmarking

19
eEurope policy achievments
  • 2000 -gt2002 eEurope 2002
  • Design for all and assistive technologies
    standardization
  • Creation of an European Network on Design for
    All
  • Setting of the eAccessibility Expert group.
  • 2002 -gt 2005 eEurope 2005
  • Adoption of WAI guidelines
  • Mainstream eAccessibility in eServices (eHealth,
    eGov, etc)
  • Explore eAccessibility requirements in Public
    Procurement
  • Pilot courses based on a European DfA
    curriculum.
  • Communication on e Accessibility

20
Communication on eAccessibility Why now ?
  • Deployment of existing European policies is
    uneven and slow
  • Industry lacks incentive to mainstream
    eAccessibility
  • Accessible ICT goods and services are not
    competitive enough
  • increasing the risk of digital divide

eAccessibility Communication aims at promoting a
consistent approach to EU eAccessibility
initiatives in the Member states, on a voluntary
basis, and at fostering industry self regulation
to better meet market needs
21
Commission Communication on eAccessibility (1)
Policy objective
Increase the availability of quality Accessible
ICT products and services in Europe
  • Action is needed to foster EU-wide solutions
  • The ICT market is not providing enough timely
    solutions
  • Technical requirements standards being
    developed nationally
  • Public Procurement
  • Possible use of accessibility requirements for
    ICT products and services as specifications and
    criteria to select bids
  • Certification
  • Council (Jan 2003) has called for an
    eAccessibility mark
  • Legislation
  • Full eAccessibility potential of current
    legislation needs exploring

22
eAccessibility Communication An Information
Society for All
  • eAccessibility aims at overcoming the technical
    barriers that people experience when trying to
    participate on equal terms in the Information
    Society.
  • Concerns at least 20 of the European population
    (about 90 M)
  • Represents a growing market due to the
    demographic shift
  • 63 of people with disabilities are 45 years or
    older
  • .

23
Commission Communication on eAccessibility
  • Consultation from 10/Jan until 12/Febr/2005
  • 489 replies received all expectations exceeded!
  • Good coverage of target groups
  • Nearly 55 of respondents were experts/
    professionals
  • 1 out of 4 uses some type of eAccessibility
    product/ service
  • Although optional, nearly 65 of respondents
    chose to
  • identify themselves

24
Commission Communication on eAccessibility (4)
  • RESPONDENTS PROFILE
  • Private individuals 57.1
  • ... among which
  • Persons with disabilities 21.1
  • Persons gt 60 years old 7.9
  • Organisations 39.9
  • ... among which
  • Public Agencies 19
  • Manufacturers, providers or sellers
  • of eAccessibility products services 22.6
  • University Research Groups 8,7
  • User Associations, Consumer
  • Associations or similar (non-profit) 17.4
  • Business Associations 9.2
  • Others 22.7

25
Stakeholder consultation
1
2
3
26
Communication on eAccessibility
Approach
  • Improve the consistency of eAccessibility
    requirements in Public Procurement
  • Explore the possible benefits of certification
    schemes and standardisation for accessible
    products
  • Make better use of the eAccessibility
    potential of existing
  • legislation

. . . Complemented by several background measures
  • Accessibility requirements and standards.
  • Design for All
  • Web accessibility
  • Benchmark and monitoring.
  • Research and technological development.

Progress will be reviewed in two years from now
when additional measures may be proposed
including new legislation
27
Public procurement the ICT market
  • Revised public procurement Directives
  • PP 16 EU gross domestic product 1500 Billion
    Euros
  • ICT sector 6 EU GDP
  • European public sector ICT average spending is
    0,8 of GDP 76billion Euro
  • The European average of public sector ICT spend
    that goes to external services such as
    consultancy and outsourcing is 16
  • Overall growth rate for public sector ICT across
    EU is 3.3
  • Total value of the ICT market in Europe is 594
    billion Euro

28
Public Procurement Directives
  • The preambles to the revised Directives
    (paragraph 29 of Directive 2004/18/EC and
    paragraph 42 of Directive 2004/17/EC) now state
    that
  • Contracting authorities should, whenever
    possible, lay down technical specifications so as
    to take into account accessibility criteria for
    people with disabilities or design for all
    users.
  • In addition, the specific Articles on technical
    specifications (Article 23, Paragraph 1 of
    Directive 2004/18/EC and Article 34, Paragraph 1
    of Directive 2004/17/EC) now state that
  • Whenever possible these technical
    specifications should be defined so as to take
    into account accessibility criteria for people
    with disabilities or design for all users.
  • Award phase…(art 53)
  • the criteria on which the contracting authorities
    shall base the award of public contracts shall
    either
  • (a) when the awards is made to the tender most
    economically advantageous from the point of view
    of the contracting authority, various criteria
    linked to the subject matter of the public
    contract in question, for example quality, price,
    technical merit, aesthetic and functional
    characteristics, environmental characteristics,….
  • (b) the lowest price

29
International Workshop on Accessibility
Requirements for Public Procurement in the ICT
Domain. Brussels, October 19-21, 2004
  • Although there are different approaches
    internationally (which may or may not converge
    over time), there is a general consensus that
    using public procurement to promote accessibility
    of ICT is a good thing
  • There is a strong need for internationally
    harmonised standards / requirements (that are
    suitable for use in procurement)
  • Such standards / requirements need to be
    objective (and seen to be so), and endorsed by
    all the relevant stakeholders
  • There is some confusion (partly semantic) about
    the term voluntary it has different meanings
    in different contexts (standards, self
    regulation, self certification….) industry
    generally favours voluntary approaches
  • The user view is that requirements must be
    mandatory, based on objectively defined standards
    / requirements, and be independently verifiable
  • There is a real need for supports for procurers,
    for example, in the form of toolkits
  • All stakeholders appreciate the benefits of
    working together and are committed to continuing
    this.

30
The Draft mandate to the Standardisation
organisations
  • Phase I Inventory
  • Technology products (ICT)
  • Existing accessibility requirements
  • Gaps in accessibility requirements
  • Existing standards to comply with accessibility
    requirements
  • Assessment requirements as technical
    specifications/ award criteria
  • Report on testing and certification schemes

31
The Draft mandate to the Standardisation
organisations
  • Phase II Standardisation Activities
  • European standard (EN) Accessibility requirements
    for ICT domain to be used as technical
    specifications
  • Technical report (TR) listing existing technical
    standards
  • Guidelines on award criteria
  • Guidance and support material
  • On line freely accessible toolkit

32
The Draft mandate to the Standardisation
organisations Underlying principles
  • Consider National initiatives
  • International cooperation
  • User and consumer involvement
  • Industry participation
  • Involvement of procurers
  • Transparent open method

33
Commission Communication on eAccessibility (7)
  • Clear support for certification / labelling
  • Significant wide variations
  • Support levels exceed 80 in groups Public
    Agencies and
  • Individuals with a disability
  • Only 61 of Manufacturers, providers or
    sellers support it,
  • while 32 reject it outright

34
Commission Communication on eAccessibility (8)
35
Better use of legislation
  • Electronic Communication Framework
  • Universal service Directive
  • Terminal Directives
  • Employment Equality Directive
  • Public Procurement Directive
  • Exploiting the eAccessibility potential of
    existing European legislation

36
Commission Communication on eAccessibility
  • Main messages
  • Convey to Member States the urgent need to work
    together towards harmonization of the solutions
    they demand
  • Encourage industry to develop accessible
    solutions in their products and services
    (mainstream accessibility!)
  • Show the users (with disabilities) the commitment
    of the European Commission to improve
    accessibility in the Information Society

37
Measuring progress of eAccessibility in Europe
(results)
  • review of the existing methodologies
  • survey of existing actions which have improve
    eAccessibility
  • Methodology to monitor and identify the existing
    and use of the
  • 3 proposed approaches.
  • other existing positive actions.
  • methodology used to measure
  • the rate of eAccessibility in the Member States,
    experienced by people with disabilities and older
    people.
  • the rate of eAccessibility, experienced by other
    stakeholders.
  • the first measurement and analyse the data. (12m)
  • the second measurement and analyse the data.(24
    m)
  • final report including conclusions and policy
    recommendations
  • 2 workshops to disseminate and validate the
    results of the methodology, measurements and the
    conclusions

38
Measuring progress of eAccessibility in Europe
(objectives)
  • To identify measures (e.g. policy, legal,
    industrial, …) that have a significant positive
    impact on eAccessibility and that support the
    Community eAccessibility strategy
  • To assess how ICT products and services available
    in Europe take into account eAccessibility and
    Design for All
  • To assess the eAccessibility situation in Europe
    and to measure its evolution quantifying the
    impact of the proposed approaches and measures
  • To assess the implementation of successful
    measures, that can serve as policy
    recommendations in the eAccessibility domain.

39
Prior Research Achievements
40

From TIDE through TAP ...IST…to …FP6

41
eInclusion projects in FP6 Call2
Results of IST Call 2 (Oct/2003) 95 submitted
proposals involving more than 1000 partners 13
selected proposals for a total Community grant of
35 M
BENtoWEB, EIAO
Support-EAM
42
ICT for growth and employment
  • i2010 - The three is
  • Information space
  • Innovation and investment in research
  • Inclusion, better public services and quality of
    life

43
Five year goals (3)
  • Priority 3 Inclusion, better public services
    and quality of life
  • Widening ICT access, accessibility and skills
  • Support ICT-enabled services of public interest
    in Europe
  • Reinforcing trust and support of ICT use
  • Improve quality of life

44
eInclusion
  • eInclusion means ensuring everyone can
    participate in and reap the benefits of an
    information society.

eAccessibility is a pre-requisite for
eInclusion thus a key objective of i2010 A
European society for all
45
For further information …
  • the eInclusion call for proposals
  • http//fp6.cordis.lu/fp6/call_details.cfm?CALL_ID
    208
  • projects financed in RTD in previous frame work
    programmes
  • http//www.cordis.lu/ist/directorate_f/einclusion/
    previous-research.htm
  • On the preparatory work for eInclusion research
    for Frame work programme 7
  • http//www.cordis.lu/ist/directorate_f/einclusion/
    future.htm
  • On eInclusion and eAccessibility policies
  • http//europa.eu.int/information_society/soccul/ei
    ncl/index_en.htm
  • http//europa.eu.int/information_society/policy/ac
    cessibility/index_en.htm
  • Inmaculada.placencia-porrero_at_cec.eu.in
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