Overview of the ISO 26000 development process ISOISS Social Responsibility Regional Seminar and Work

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Overview of the ISO 26000 development process
ISO/ISS Social Responsibility Regional Seminar
and Workshop Belgrade Serbia 16 april 2008
Pierre Mazeau (TG5 convenor)
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Social Responsibilitywhat is it all about ?
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Sustainable development vs Social responsibility
Rio Negro
Amazone
Rio Solimoes
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A matter of reputation
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Globalization
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Stakeholders demands
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Cultural differences
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Why ISO ?
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WHAT IS ?

• Private, non-profit organization, created in 1947

• ISO is a Worldwide federation of national
  standards bodies from 156 countries
• 100 Member Bodies
• 46 Correspondent
• 10 Subscriber

• only one NSB per country

• 112 developing Countries

• 15.600 standards in force
• 1300 new standards in 2006

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• ISO standards are crucial to sustainable
  development as they are a key source of
  technological know how
• Kofi Annan,
• ISO General Assembly, sept. 2004

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Sustainable development
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What is a
standard?

• A document, established by consensus and approved
  by a recognized body,
• that provides, for common and repeated use,
• rules, guidelines or characteristics for
  activities or their results,
• aimed at the achievement of the optimum degree of
  order in a given context.

Source ISO
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What is the type of ISO/SR standard?

• ISO 26000 Guidance on social responsibility
• International standard providing guidance.
• Not intended for third-party certification.
• Not a management system standard.

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What place for ISO 26000 ?

How to go ?
Where to go
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Organisation of the ISO WG SR
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Development since the start of the WG
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Composition of the WG
400 experts de 80 pays ( 48 developping countries)
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Liaison D organisations

• 70 experts from 37 liaison organisations
• UN organisations (global compact, WHO, UNEP, ILO,
  UNIDO..)
• International or regional organisations (OECD,
  European commission, francophonie..)
• Professional organisations ( OIE, ICC. CSI)
• NGO or associations (Consumers international,
  Ethos..)

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6 categories of stakeholders
Consumers
Industry
Labour
SSRO
Governments
NGO
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Balance of the
stakeholders
(23,5 )
(20,5 )
(20 )
(17,5 )
(11,5 )
(7,5 )
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Chaired by Brasil and Sweden
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ISO 26000 chart
ISO/TMB/WG SR Chair J.Cajazeira Vice-Chair S.
Söderberg Secretary K. Sandberg Co-Secretary E.
São Thiago
CAG Chairs Advisory Group
Standard Setting Task Groups
TG-1 Funding and Stakeholder Engagement Anders
Sköld
TG-4 Scope, SR Context SR Principles Jonathon
Hanks
Editing Committe Project Editor Deni Greene
TG-3 Operational Procedures Tom Totterham
TG-2 Communication Hidemi Tomita
Liaison
Integrated drafting task force (20
experts)
TG-5 Guidance on core SR subjects/issues Pierre
Mazeau
Strategic Task Groups
6 stakeholder categories Industry,
Government,Consumers, Labour,NGO, SSRO
TG-6 Guidance for Organization on implementing
SR Martin Neureiter
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How did the project progress ?
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How did the project get started ?
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ISO 26000 a long journey
Vienna (5)
Ulaanbaatar
Lisbon (3)
Amman
Bridgetown
Casablanca Ouagadougou
New Delhi
San José
Dubai
Bangkok (2)
Manila
Nairobi
Salvador de Bahia (1)
Blantyre
La Paz
Santa Cruz
Sydney (4)
Montevideo
Belgrade !
Santiago (6)
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Building consensus
Progression of stability through project stages
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Enquiry stage
Progression of stability through project stages
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Next
steps
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The content ofISO 26000
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Issues to consider
Apply to organizations wherever they operate
Apply to small, medium and large organizations
Apply to all types of organizations
Apply to all sectors
Contribute to sustainable development
Not for third party certification
Should will be used instead of shall
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Design specification

• 0. Introduction
• 1. Scope
• 2. Normative references
• 3. Terms and definitions
• 4. The context of social responsibility in which
  an organizations operates
• 5. Principles of social responsibility
• 6. Fundamental subjects for SR / Guidance on SR
  core issues
• 7. Guidance for an organization on implementing
  SR
• 8. Annex
• Bibliography

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Context

• A context in evolution
• world governance
• globalization
• stakeholders expectations
• supply chain
• sustainable development
• climate change
• corporate governance
• etc

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What is the scope of the standard?

• To assist organizations in addressing their SR
• To provide practical guidance related to
  operationalizing SR, identifying and engaging
  with stakeholders, and enhancing credibility of
  reports and claims made about SR
• To emphasize performance results and improvement
• To increase confidence and satisfaction in
  organizations among their customers and other
  stakeholders
• To be consistent with and not in conflict with
  existing documents, international treaties and
  conventions and existing ISO standards
• Not be intended to reduce government's authority
  to address the SR of organizations
• To promote common terminology in SR field and
  broaden awareness of SR.

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• Social Responsibility (a provisional definition)
• Responsibility of an organization for the impacts
  of its decisions and activities on society and
  the environment, through transparent and ethical
  behaviour that
• - contributes to sustainable development, health
  and the welfare of society
• - takes into account the expectations of
  stakeholders
• - is in compliance with applicable law and
  consistent with international norms of behaviour
  and
• - is integrated throughout the organization and
  practised in its relationships.

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ISO 26000 The Big Picture
7 Principles of Social Responsibility Legal
compliance Respect for internationally
recognized instruments Recognition of
stakeholders and their concerns Accountability
Transparency Ethical conduct Respect for
fundamental human rights
Core Issues
Organizational governance
Human rights
Labour practices
Environment
Fair operating practices
Consumer issues
Social Development
Implementing Social Responsibility
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The 7 core issues at a glance
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The environnement

• Prevention of pollution
• Sustainable resource use
• Climate change adaptation and mitigation
• Protection and restauration of the
• natural environment

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Labour practices

• Employement and employement relationships
• Conditions of work and social protection
• Social dialogue
• Health and safety at work
• Human development

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Implementation

• 7.2 Understanding the context of SR
• Understanding an organizations profile
• Analysing the boundaries and context of SR
• Understanding stakeholder concerns

7.2 Understanding

• 7.8 Enhancing the credibility of an
  organizations SR approach
• Benefit of relationships based on trust
• Levels and forms of assurance
• BOX of examples

• 7.3 Working with stakeholders
• Identification process
• Prioritisation of interests
• Engagement process

7.8 Enhancingcredibility
7.3 Working with Stakeholders

• 7.4 Integrating SR
• Adopting principles of SR and connecting them to
  an organizations mission statement/vision
• Developing objectives and strategies

7.4 Integrating
7.7 Assessing

• 7.7 Assessing activities and practices of SR
• Organizational assessment
• Improvement options

7.5 Implementing
7.6Communicating

• 7.5 Implementing SR into daily practice
• Raising awareness and building competencies
• Establishing structure and reviewing operations
  against strategy
• Setting targets for SR
• Action plans, instruments and implementation

• 7.6 Communcating on SR
• Types of communicating SR
• Planning and selecting forms of communication
  and media
• Stakeholder dialogue on communication about SR

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Conclusion
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Provisional conclusion

• a work in progress ( CD after Santiago)
• 80 countries et 37 liaison D organisations
  involved
• 6 stakeholder categories highly commited
• a important project for ISO ( as for the content
  and the method)
• an increasing interest all over the world

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Thank you for your
attention !

• Pierre.Mazeau_at_edf.fr

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Any questions ?

• Pierre.Mazeau_at_edf.fr
• website www.iso.org/sr