VITM Virtual IT Marketplace

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VITMVirtual IT Marketplace
www.vitm.gov
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www.vitm.gov

• This basic tutorial will take you step by step
  through a typical shopping session. The tutorial
  is divided into 5 lessons
• Section 1 Searching on VITM
• Section 2 Understanding Search Results Product
  Detail
• Section 3 Cart/ Checkout
• Section 4 Login/ Registration/ Profile
• Section 5 Order History/ Order Status

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Section 1 Searching on VITM

• Searching by Keyword
• Searching by Category
• Refining your Search
• Advance Search

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Welcome to the VITM Home Page
VITM is only available to DoD users who register
for a user ID and password.
To demonstrate, lets begin searching.. There are
2 ways to search on VITM.
Search Option 1. Search by Keyword 1.
First, type a keyword into the search box. 2.
Use the dropdown to search all items (GSA
Advantage! and ESI items) or search only in ESI
items. 3. Click Find it! to start searching!
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Search Results Page
Suggested Categories allows you to narrow your
keyword search to a specific ESI contractor.
Clicking on a suggested category will display
filtered results based on the suggested category
you selected.
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Search Option 2. Browse By Software Publisher
Click on the Software Publisher that best fits
what item you are searching for.
To find servers, click on Sybase, Inc.
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The bread crumb trail, at the top of the page,
keeps track of your searching history and allows
you to move backwards in the category search.
Look for products by typing in a keyword or by
clicking on the Software Publisher name.
Continue to drill down through the category
search and make the best decision based on what
item you are looking for. Categories are
designed so that each level narrows your search
results gets you closer to finding the item you
are searching for.
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Search Results Page
You can narrow your results by searching within
results. For example, if you only wanted to
display Add-on servers, type it here and click
Refine.
Here you can sort your results by price, part
number, product name, manufacturer, contractor,
or contract number.
Click on More refine options link to further
filter your search results.
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Click on Advanced Search for additional
opportunities to narrow your search results by
searching for an exact phrase in a particular
product field, restricting your search by
category, price, or socioeconomic factors, and
limiting your display options.
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Section 2 Understanding Search Results Product
Detail

• Search Results Page
• Additional Sources

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Search Results Page
To view additional sources, click on the
Additional Sources link.
SALE indicates the contractor is offering a
temporary price reduction off their normal
contract price.
Some items give you the ability to customize
Options/ Accessories.
Symbols represent the environmental,
socioeconomic, and other factors which apply to
the item.
Business size indicators are listed next to the
contract number.
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The Product Detail page displays important
product information including price, unit of
issue, min/max order, warranty, F.O.B., etc.
Review this information thoroughly.
Be sure to review the minimum order purchase
amount before making a selection.
If multiple vendors are displayed, click the
button from the one you wish to purchase.
If you are ready to purchase, enter your quantity
in the box and click Add to Cart.
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Section 3 Cart/ Checkout

• Shopping Cart
• Park a Cart
• Retrieve a Cart
• Checkout
• Order Confirmation

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The shopping cart contains the items you have
selected to purchase.
If you make any quantity changes to the cart,
make sure you click on the Update Cart button.
You may park the cart at any time by clicking on
the Park Cart button. The cart can later be
retrieved by clicking on the Parked Carts link
at the top of the page.
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Parking a cart allows you to save your shopping
list for a future purchase or to forward it to
another person.
Remember, when you retrieve a cart, pricing is
subject to change.
To park your current shopping cart, fill in a
cart name and optional cart password, and click
Park Cart.
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To manage your parked carts, click on the Parked
Carts link above.
To retrieve a parked cart, simply click on the
cart name highlighted in red.
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Retrieving a Parked Cart
The parked cart you clicked, is now listed to the
right.
You can forward a shopping cart to another person
by clicking on the Forward Cart button.
To add items from the parked cart to your active
shopping cart, click on Add to Shopping Cart
above.
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Your Shopping Cart
To proceed to checkout, click on the Checkout
button in your shopping cart.
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Step 1 Select Method of Payment
If you are ordering GSA items, you may select
from two billing options. Choose Line Item
Billing to see each item listed on your Purchase
card statement. Select Consolidated Billing to
see only one line with the total for your entire
order.
If you are purchasing NSNs, you may pay with your
DoDAAC.
Upon selecting your payment method, click one the
Submit-Continue button to submit your
information.
Purchase card customers may select a card from
the one(s) entered in their Profile. Or, you
may enter a new Purchase card in the boxes
provided.
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Step 2 Select Shipping Address
The Individual Receiving Shipment information
is required for each shipment.
Click Submit-Continue to continue.
If you would like to Create a New Address, click
on the Create a New Address link.
The addresses listed on this page are the
addresses stored in your profile. Please select
which address you wish to ship to by selecting
the radio button next to the Address Name.
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Step 3 Checkout Review
All GSA Requisitions will be displayed at the
top. Purchase Orders going to Schedule vendors
will be displayed at the bottom.
The checkout review page gives you the option to
view and select from multiple dealers if
available.
Click Process Order to process your order.
Please review all information listed on this
page. If you need to change any information,
click on the link below the information. For
example, to change your Payment Information,
click on the Change Payment Information link.
If your GSA purchase is in support of an
emergency, please indicate that in the dropdown
box.
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Section 4 Login/ Registration/ Profile

• Logging In
• Registration
• Forgot Your Password?
• Updating Your Profile

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In order to park carts, make purchases, and
check order history, you will need to login.
To register for a User ID and Password, click on
Register.
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Registration
Make sure your User ID is at least 6 characters
long, and your password is at least 8 characters
long.
To register, you must enter all required
information and click the Register button.
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Forgot your password?
To retrieve a forgotten User ID or Password,
simply click on the Forgot my User ID
Password link.
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Member Information
Updating Your Profile
You can access your member information by
clicking on Member Information.
To update your profile, click on the Profile
link in the menu bar.
Member Information allows you to edit your
personal information including your name, phone,
agency, e-mail address, etc. This is the data you
entered during registration.
Click Update to update your information.
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Edit Address Book
You can access your address book by clicking on
Edit Address Book .
An additional address can be created by clicking
on the Create a New Address link.
You can remove an address by clicking on the
Remove Address link, located under each address.
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Edit Address Book
Each address will require the name, phone number,
and e-mail address of the individual receiving
shipment.
You must enter an Address Name and fill out
the necessary information.
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Edit Methods of Payment
You can access your methods of payments by
clicking on Edit Methods of Payment.
Add additional purchase cards or AAC/DoDAAC codes
by entering the required information and clicking
Update.
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Section 5 Order History/ Order Status

• Order History
• Order Status

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To view your order history or order status,
click on the Order Status/History link above.
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You can also view your orders placed during a
certain date range by selecting the date range
desired and clicking Go.
To search for a specific order, type the
Purchase Order , Requisition , or Session ,
then click Go.
To view all of your GSA Advantage! VITM Orders,
click on the Go after View all your GSA
Advantage! VITM Orders.
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Click on the session number link to check the
status or view details of a specific order.
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Here are the details of Advantage! session
230534
Order status is located under the Status column.
Check to see if the vendor has submitted shipping
tracking information.
You may enter a cancellation request by checking
the box under the Cancel column. Remember, items
with one (1) day delivery cannot be canceled.
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Shipping addresses are located at the bottom of
this page.
A user may also choose to View/Print Purchase
Orders by clicking on the View/Print PO button.
All new orders will contain symbols, such as the
recycled symbol. The definition of these symbols
will be located at the bottom right of the page.
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Thank you for your interest in VITM!

• If you have any additional questions,
• please call the GSA Advantage! Helpdesk at (877)
  472 3777
• or email GSA.Advantage_at_gsa.gov