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KState Information Systems Office

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Developed and distributed an ISO Portfolio of Projects report ... Reassigned one FTE to perform business process analysis for selected projects ... – PowerPoint PPT presentation

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Title: KState Information Systems Office


1
K-State Information Systems Office
  • Application Development Services
  • Accomplishments for
  • Calendar Year 2008
  • Last update March 10, 2009

2
Systems Enhancements and Operational Support
Activities
  • Used Remedy to identify, track, communicate, and
    complete service requests in a timely manner
  • Completed a record number (1,600) service
    requests in 2008 (a 56 increase over CY2007)
  • Maintained smooth operations of production
    systems
  • Applied vendor fixes and patches in a timely and
    accurate manner
  • Continued to cross-train team members to increase
    team knowledge and depth
  • Assessed FTE utilization across development teams
    and made adjustments when needed
  • Began supporting Environmental Health and
    Safety's web site and related technical
    initiatives

3
Project and Portfolio Management Enhancements and
Activities
  • Created and filled the Assistant Director for
    Projects and Portfolio Management position
  • Assigned project managers to the largest projects
  • Completed the evaluation of the Enterprise
    Project Management system (MS Project 2007)
  • Developed and distributed an ISO Portfolio of
    Projects report
  • Distributed the ISO bi-weekly Project Status
    Report on a regular basis

4
Projects Completed
  • Student Systems Team
  • Implemented iSIS per the project plan
  • Financial Aid February 2008
  • Student Enrollment March 2008
  • SEVIS functionality March 2008
  • MarketPlace/Student Self-Service March 2008
  • Student Finance June 2008
  • Converted essential historical student data for
    go live
  • Completed essential reports and/or data queries
  • Addressed post-go live issues promptly
  • Monitored system performance and addressed issues
  • Began to develop operational and system
    enhancement strategies and procedures
  • Closed-out the project moved ADS staff back to
    ISO

5
Projects Completed (cont.)
  • Student Systems Team (cont.)
  • Ran KATS and iSIS student self-service in
    parallel
  • Completed the integration of DARS and iSIS
  • Completed CY07 Annual Tuition Stmt. (TRA97)
  • Completed BRS and FAMS data conversion to iSIS
  • Installed the final Financial Aid Federal Reg.
    changes in FAMS
  • Sunset selected mainframe systems

6
Projects Completed (cont.)
  • HRIS, Budget, and RETORIC Team
  • Completed the HRIS upgrade to version 9
  • Integrated HRIS into the WID creation and storage
    process
  • Financials Team
  • Resolved FIS Oracle 10gR2 database issues
  • Reconstructed FIS materialized views to enhance
    performance and maintainability

7
Projects Completed (cont.)
  • Facilities Management Departmental Systems Team
  • Replaced SSNs with WIDs in FAMIS Key Control
  • Replaced SSNs with WIDs in PowerPark
  • Applied FAMIS FMM 7i patches
  • Completed the R25/iSIS interface
  • Supported the transition of SIS (spring/summer)
    and iSIS (fall 2008) room scheduling processes
  • Upgraded Computrition to version 17
  • Redesigned Environmental Health and Safetys web
    site using new K-State templates

8
Reduced Security Risks to ISO Systems
  • Increased staff awareness of new IT security
    policies and potential security threats
  • Eliminated SSNs from systems and interfaces when
    feasible
  • Implemented stringent TrendMicro and Windows
    firewalls on desktop computers
  • Required Virtual Private Network (VPN) be used
    for remote access to desktop computers

9
Enhanced Information Systems Resources
  • Reassigned one FTE to perform business process
    analysis for selected projects
  • Continued to invest in training in new
    technologies
  • Continued to cross-train staff to increase team
    knowledge and depth and reduce single points of
    failure
  • Consolidated ADS staff on the 2nd floor at the
    conclusion of the LASER Project and relocated
    many others to enhance communication and
    collaboration
  • Resolved H1b/green card sponsorship roadblocks

10
Contributed to Central IT Initiatives
  • IT Trouble Ticketing and Reporting
  • Identity Management
  • WID Expansion
  • Transaction Hub Expansion
  • Migrate to Microsoft Active Directory (RENEW
    Project)
  • Central IT Change Management Board
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