Labor Market Information, Industry Clusters and Better Services for Small and Emerging Businesses A

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Labor Market Information, Industry Clusters and
Better Services for Small and Emerging
BusinessesA look at the Strategic Alliances of
the San Diego Workforce Partnership

• Lawrence G. Fitch
• President and CEO

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Organizational Information

• In operation since 1974
• Incorporated as a 501 C3 non-profit in 1997
• Serves as the Workforce Investment Board for both
  the City of San Diego and San Diego County

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Organizational Information

• 60 Million Annual Budget (02-03)
• Six One-Stop Career Centers and three Career
  Advancement Centers (Military Satellites)
• Youth Connect Network
• Strategic Alliances Division

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Local Business Information

• Diverse business climate
• 16 traded or export oriented industry clusters
  that act as economic drivers
• More than 80,000 businesses within the San Diego
  region

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Local Business Information

• 95 of all businesses have fewer than 50
  employees
• Economy will create 184,000 new jobs by 2010
• Unemployment 4 as of 6/30/2003

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Local Industry Clusters

• Of the 16 local industry clusters, the San Diego
  Workforce Partnership has chosen to study and
  report on the 10 most prominent clusters
• 1) Biomedical Products,
• 2) Biotechnology and Pharmaceuticals
• 3) Business Services
• 4) Communications

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Local Industry Clusters

• 5) Computer and Electronics Manufacturing
• 6) Defense and Transportation Manufacturing
• 7) Entertainment and Amusement
• 8) Medical Services
• 9) Software and Computer Services
• 10) Visitor Services

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Cluster Research and LMI

• Industry Cluster Studies
• Industry-Specific Workforce Development Plans
• The Path to Prosperity
• The San Diego Barometer
• The LMI News
• The San Diego Occupational Outlook Report and CD

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Building Strategic Alliances

• Assigning each Business Strategist to a
  designated industry cluster
• Linking Labor Market Information Specialists with
  Business Strategists
• Turning traditional One-Stop employer services
  into informed, focused employer outreach

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Results with SEBs

• Workforce Alliances Project with five Industry
  Associations and local Community Colleges
• 2003 Workforce Summit-attended by over 530
  business and education leaders
• With breakout sessions for five industry clusters
  and an additional breakout session for small
  businesses

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Results with SEBs

• 3 new WIB members (including Chair) representing
  small businesses from within the 10 industry
  clusters
• 1 new WIB member and 4 new members of the Board
  of Directors representing key chambers and
  industry associations (all VP or CEO level)

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Results with SEBs

• Overall customer satisfaction score of 81 on the
  Department of Labor Customer Satisfaction Index
• Over 250 business customers completing surveys
• Majority of businesses surveyed are
• small and emerging businesses

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Contact Information

• Mark Cafferty, Director of Strategic Alliances
• Phone [phone]
• E-Mail markc_at_workforce.org

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Path to Prosperity Report

• For more information please visit
• http//jobs.sandiegoatwork.com/sdaw/path_to_prospe
  rity.jsp