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ECS

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The only near real time VOD monitoring and reporting solution. Custom designed for a MSO ... Deployed across all TWC sites, key VOD sites for Cox, Bright House ... – PowerPoint PPT presentation

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Title: ECS


1
ECS
2
ECS
  • Overview
  • Features
  • Architecture
  • Benefits
  • Reports

3
Overview
  • The only near real time VOD monitoring and
    reporting solution
  • Custom designed for a MSO
  • Deployed across all TWC sites, key VOD sites for
    Cox, Bright House Networks and N American MSO
  • Compelling usage metrics for operational
    analysis

4
ECS Features
5
ECS Features
  • Timely information at a glance
  • In-depth data, collected system wide
  • Seamless integration
  • Platform agnostic

6
ECS Features
  • Powerful Alerts
  • Extensive reporting capability
  • Easy and intuitive web GUI
  • Open database architecture

7
ECS Features
  • No impact to system performance
  • Transfers data only when the monitored components
    are not using the CPU
  • Easily configurable to accommodate new/ upgraded
    components
  • Support Program addresses different levels of
    operational and technical needs

8
ECS Architecture
9
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10
ECS Data includes
  • Session timing data
  • Start time, Setup time, Duration
  • Viewer information
  • - STB, Service Group, Hub
  • Resource usage
  • - QAM, Bandwidth, MPEG Program, Transport Stream
    ID, Stream ID
  • Asset data
  • - Asset ID,
  • Network information
  • - Heartbeat, Teardown component, Teardown reason

11
ECS Benefits
  • Increases Operational Efficiencies

12
Operational Efficiencies
  • VOD system health at a glance
  • Reduces operational support load
  • Quickly and proactively identifies service outage
  • Troubleshoots and pinpoints VOD session issues
  • Automatic notification as problems arise
  • Ability to drill down into various levels of data
    from Hub, Service Group, QAM to STB level
  • Helps to immediately isolate problem areas

13
Operational Efficiencies
  • Identify problem components
  • Specific STB, QAM, Video Server or other
    components
  • Identify VOD session bottlenecks
  • Quick problem resolution
  • Identify bandwidth choke points

14
ECS Strengths
  • Near real time
  • Sniff data from the complete VOD network
  • Maintain the state data
  • Hub level and QAM level Grouping
  • Drill down data to the STB level
  • Vendor agnostic

15
ECS Reporting
16
Reports
  • Robust reporting capability
  • Number of predefined reports
  • Open database architecture allows for customize
    reports using off-the-shelf tools
  • Reporting interface provides extensive filtering
    criteria
  • Graphical presentation with color coded results
    helps to identify the problem areas
  • Provides detailed reports based on hubs, service
    groups, QAMs or STBs

17
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18
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19
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