UNIVERSITY OF CAPE TOWN DEPARTMENT OF STUDENT AFFAIRS US DELEGATION - INTRODUCTION TO UCT / DSA

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UNIVERSITY OF CAPE TOWNDEPARTMENT OF STUDENT
AFFAIRSUS DELEGATION - INTRODUCTION TO UCT /
DSA

• Presented by Moonira Khan
• Executive Director Student Affairs
• Moonira.Khan_at_uct.ac.za

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CONTEXT (1)

• EXTERNAL SCAN
• GLOBAL
• Competition for resources, students, prestige and
  status
• Increased focus on professionalization of
  services and staff
• Specialization of student affairs as a recognized
  own field
• Innovation opportunities for student affairs an
  evolving sector
• NATIONAL
• GLOCAL implications
• Social context 90 10 scenario between poor and
  rich in South Africa
• Increased social class divide
• Skills development revolution Matric revisited
  ASGISA JIPSA SETAs FETs Private providers
• Resource challenges and competition for education
  grants
• Financial grants being revisited and remodeled
• Social context 1090 gap between rich and poor
  in South Africa
• Democratic and developmental state

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CONTEXT (2)

• EXTERNAL SCAN
• HE LANDSCAPE
• Legislation, policies, position papers,
  strategies (specific and generic)
• Transformation challenges for shift towards an
  Open Society
• Changes in student politics and governance
• Pressures on the collegial culture
• Context of South Africa as a developmental state
• TENSIONS
• Staff class divides academic, administrative,
  support, professional, technical etc.
• Tensions regarding student development by
  academic and student affairs
• Inside / Outside classroom teaching, learning and
  development
• Curriculum / Co-curriculum activities

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CONTEXT (3)

• EXTERNAL SCAN
• INTERNATIONAL AND NATIONAL STUDENT AFFAIRS
  SECTOR
• INTERNATIONAL, NATIONAL AND LOCAL LESSONS
• CLEAR PURPOSE AND DIRECTION DESCISIVE CULTURE
• INCONSISTENCY IN FORM AND STRUCTURE ACROSS
  INSTITUTIONS
• AMBIGOUS GOALS - CORE BUSINESS ? OPERATING
  CULTURE?
• RESOURCING PRESSURES ROI IN CURRENCY AND VALUE
• NEED TO STRENGTHEN A COMMUNITY OF PRACTICE
• STRENGTHEN RELATIONSHIP WITH STUDENT CONSTITUENCY
• IDENTIFY GOOD PRACTICE AND MARKET
• PROFESSIONALISATION AGENDA

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CONTEXT (4)

• INTERNAL SCAN
• INSTITUTIONAL
• Strategic vision, mission, goals, objectives
• 7 higher-level planning objectives
• VCs 10 Point Plan
• 5 Action Guides
• Legislation
• Policies, procedures
• Relevant position papers, research, and source
  documents
• Operating culture the way things get done
  around here
• Pressures for a changing culture the way we
  ought to do things
• Leadership and strategic direction

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CONTEXT (5)

• INTERNAL SCAN DSA
• POSITIONING DSA
• Change in strategic direction and
  organizational orientation placing students at
  the center.
• VISION
• A student centered approach, responding
  to the whole student, enabling academic success
  and good citizenship.
• MISSION
• A student centered service for all students,
  striving to serve the whole student through
  developmental initiatives that contribute to a
  positive student life experience, academic
  success and good citizenship.
• VALUES
• To engage with all and practice through valuing
  mutual respect, trust, integrity, transparency
  and excellence.
• PHILOSOPHY
• Striving for excellence based on a
  developmental philosophy and practice that seeks
  to give students a positive student life
  experience at the University of Cape Town.

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CONTEXT (8)

• REPOSITIONING STUDENT AFFAIRS
• Gear approaches, programmes and programmes to
  enable students to be resourceful citizens who
  gain personal, functional, and political skills
  in preparation of the pathways to their life
  journey
• Revise student development initiatives to embrace
  the challenges and shifts needed towards
  developing leadership for an open society.
• Promote student life experience, academic
  experiences, and successful outcomes
• Institute a culture of a student service-centered
  
• Constantly strive for service renewal and
  improvement with a student focus as centre stage
• Lead by developing an informed staff corps and en
  empowered team

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University of Cape Town

Vice Chancellor Prof. N Ndebele
Student Development Services Department
Deputy Vice Chancellor Prof. T Nhlapo

Deputy Vice Chancellor Prof. T Nhlapo
Executive
Director Ms
Moonira Khan
Personal Assistant Ms R. Abdullah
Special Assistant Mr J. September
Finance Operations Manager Ms S. Ntshongwana
Disability Unit Ms R. Popplestone
Discrimination Harassment Office Mr F. Botha
HIV / AIDS Unit Ms C. Volks
Sport Recreation Mr J. Donald
Student Psychological Services Ms R. Strauss
Student Development Office Ms E. Goliath
Student Health Services Dr C. Landon
Student Housing Residence Life Dr I. Mackintosh
Student Information Orientation Centre Ms S.
Naidoo
Treasury Department Mr G. Anderson
Undergraduate Funding Office Ms T. Salasa
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University of Cape Town
Vice Chancellor
DEPARTMENT STUDENT AFFAIRS DSA
Department of Finance
Deputy Vice Chancellor

• Finance Manager

Executive Director

• Office Manager
• PA
• Section Policy, Planning, Research

Director Student Funding Administration
Director Student Wellness Service
Disability Service
Director Student Housing
Residence Life
Director Student Development

• STUDENT GOVERNANCE LEADERSHIP
• Student Governance
• SRC Leadership Development
• SRC Secretariat Administration

• STUDENT WELLNESS SERVICE
• Student Health Promotion
• Student Clinical Services
• Student Health Administration

• STUDENT FINANCIAL AID
• Financial Aid Policy Protocols
• Financial Aid Practice
• Funding Administration

• STUDENT HOUSING
• Operations
• Administration
• Housing On Off Campus
• -

• STUDENT ORIENTATION ADVOCACY
• Student Orientation UPG students
• Student Advocacy
• Student Advisors

• ADMINISTRATION
• Administration (General Legal)
• Risk Management
• Procurement Administration
• Personnel Administration
• IT Administration

• DISABILITY SERVICE
• Support Services
• TCATS Assistive Technology Services
• Academic Developmental Support
• Advocacy Promotion of equity
• Access support

• STUDENT RESIDENCE LIFE
• Wardening
• Student Development Residents
• Student Governance Residents
• Student Cultural and Social Services

• STUDENT LIFE DEVELOPMENT
• Day House (Campus Life)
• Societies, Clubs, Development Agencies
• Administration Support Service

• STUDENT SPORT RECREATION
• Sports
• Recreation

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CONTEXT (9)

• SCOPE
• Service to the UCT student population
• PURPOSE
• Serve student best interests through the DSA.
• Contribute to student equity, access,
  recruitment, throughput, retention, academic
  success and a positive student life experience
• Add value to the student as person and as citizen
• STRAGIC CONTEXT AND FRAMEWORK
• International, national, regional, socioeconomic
  and HE context
• History, socio-economic context
• Legislation, policies, and procedures
• Student politics

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CONTEXT (14)

• OPPORTUNITIES
• INCREASE STUDENT FINANCIAL AID OFFERS EQUITY
  AND ACCESS
• MARKETING AND COMMUNICATION OF OFFERINGS BY DSA
• FORMALISE RELATIONSHIPS WITH FACULTIES
• SUPPORT ESTABLISHMENT OF DAY HOUSE SYSTEM FOR DAY
  STUDENT
• RESEARCH STUDENT DEVELOPMENT MODELS TO GUIDE
  SERVICE PLANNING AND DELIVERY

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CONTEXT (15)

• CHALLENGES
• STUDENT DEVELOPMENT MODEL
• MOU / MOA FOR DEVELOPMENT COLLABORATION
• SUPPLY AND DEMAND FOR FINANCIAL AID
• SUPPLY AND DEMAND FOR STUDENT HOUSING
• ESTABLISHING APPROPRIATE BENCHMARKS FOR SERVICE
  EXCELLENCE

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CONTEXT (16)STUDENT DEVELOPMENT CLUSTER (1)

• CLUSTER 1 STUDENT DEVELOPMENT (1)
• STUDENT GOVERNANCE LEADERSHIP
• EXECUTE RC ELECTIONS IN 2007
• DEVELOP AND IMPLEMENT SRC LEADERSHIP DEVELOPMENT
  PROGRAMME
• DEVELOP STUDENT DEVELOPMENT FRAMEWORK
• COLLABORATE WITH FACULTIES IN SUPPORT OF STUDENT
  DEVELOPMENT INTERVENTIONS
• STUDENT ORIENTATION ADVOCACY
• PROVIDE ORIENTATION FOR UNDERGRADUATE FRESHERS
• PROVIDE ORIENTATIO FOR POSTGRADUATE STUDENTS
• DEVELOP ORIENTRATION FRAMEWORK TO GUIDE
  ORIENTATION INTERVENTIONS
• DEVELOP STUDENT LEADERS AS MENTORS FOR NEW
  STUDENTS

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CONTEXT (17) STUDENT DEVELOPMENT CLUSTER (2)

• CLUSTER 1 STUDENT DEVELOPMENT (2)
• STUDENT LIFE DEVELOPMENT
• CONSIDER SRC PROPOSAL FOR DAY HOUSE
• IDENTIFY VENUE AND BASIC RESOURCES TO ESTABLISH
  THE FIRST DAY HOUSE FOR DAY STUDENTS
• DEVELOP GOVERNANCE FRAMEWORK FOR ADMINISTERING
  RESOURCES TO STUDENT DEVELOPMENT ORGANISATIONS
• STUDENT SPORT RECREATION
• PROVIDE ANTI-DOPING EDUCATION INTERVENTIONS FOR
  STUDENTS USING SPORTS FACILITIES
• DEVELOP GOVERNANCE FRAMEWORK FOR WEIGHTS CLUB
• IMPROVE EQUITY PROFILE THROUGH ALLOCATION OF
  SCHOLARSHIPS IN SPORTS
• EHANCE SOCCER FACILITIES
• GEAR UP FOR 2010 FOR STUDENT BENEFIT AND 3RD
  STREAM INCOME

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CONTEXT (18)STUDENT WELLNESS SERVICE
DISABILITY SERVICE CLUSTER

• CLUSTER 2 STUDENT WELLNESS SERVICE DISABILITY
  SERVICE
• STUDENT WELLNESS SERVICE
• MEET COMPLIANCE REQUIRMENTS FOR A PHC SERVICE
• DEVELOP COST CENTERED SERVICE DATA FOR PLANING
  AND DECISIONS
• DEVELOP AND UPDATE STANDING OPERATING PROTOCOLS
  TO GUIDE PRACTITIONERS
• PROVIDE HIV/AIDS CLINICAL INTERVENTIONS TO
  STUDENTS NEEDS
• DEVELOP STRATEGY FOR HEALTH PROMOTION
  INTERVENTIONS
• MAINTAIN SERVICE INTEGRITY FOR CLIENT
  CONFIDENTIALITY
• DISABILITY SERVICE
• PROVIDE SUPPORT SERVICES FOR STUDENTS WITH
  DISABILITIES
• GUIDE DAY HOUSE SRC LEADERS TO EQUIP FACILITY FOR
  ACCESS BY ALL DAY STUDENTS
• CONDUCT A SITUATIONAL ANALYSIS REGARDING HEARING
  IMPAIRED STUDENTS NEEDS AND PROPOSE
  RECOMMENDATIONS
• PROVIDE ADVOCACY AND SUPPORT ON MATTERS OF
  DISABILITY SO AS TO PROMOTE A HUMAN RIGHTS
  CULTURE FOR ALL

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CONTEXT (19)STUDENT HOUSING AND RESIDENCE LIFE
CLUSTER

• CLUSTER 3 STUDENT HOUSING AND RESIDENCE LIFE
• STUDENT HOUSING
• FACILITIES MANAGEMENT
• STUDENT HOUSING PROVISION
• SUPPLY AND DEMAND CONSIDERATIONS
• STUDENT HOUSING ADMISSIONS POLICY
• STUDENT HOUSING ALLOCATION INFORMED BY FACULTY
  ACADEMIC OFFERS
• ACCOMMODATION UTILISATION BETWEEN SEMESTERS
• STUDENT RESIDENCE LIFE
• ENABLING THE ACADEMIC ENTERPRISE
• PROGRAMMING WHOLE STUDENT AS INDIVIDUAL
• PROGRAMMING STUDENT AS PART OF COMMUNITY /
  CITIZENSHIP
• PROGRAMMING ORIENTATION, LIFE SKILLS, ACADEMIC,
  LEADERSHIP
• PROGRAMMES CIVIC EDUCATION, AND DEVELOPMENT,
  OPEN SOCIETY
• DIVERSITY INTERVENTIONS - BUILDING
  /STRENGTHENING DIVERSITY OF STUDENT COMMUNITY
• ENRICHMENT PROGRAMMES SOCIAL, RECREATION,
  CULTURAL

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CONTEXT (20)STUDENT FINANCIAL AID AND
ADMINISTRATION CLUSTER

• CLUSTER 4 STUDENT FUNDING ADMINISTRATION
• STUDENT FINANCIAL AID
• ACCESS AND EQUITY
• FINANCIAL AID AS ENABLING TOOL
• NATIONAL STUDENT FINANCIAL AID SCHEME (NSFAS)
• UCT FUNDING
• OTHER SPONSORSHIP LOANS AND BURSARIES
• POLICY REVIEW .e.g. citizens / permanent
  residents funding model merit
• INTERFACE WITH ADMISSIONS, FACULTIES, OTHERS
• ADMINISTRATION
• STRENGTHENING DSA
• SYTEMS, POLICIES, PROCEDURES,
• AUDIT / REVIEWS
• COMMUNICATION
• PUBLIC INTERFACE

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THANK YOU!