Introducing People 1st The Sector Skills Council for the Hospitality, Leisure, Travel

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Introducing People 1stThe Sector Skills Council
for the Hospitality, Leisure, Travel Tourism
Industries Employability Through Learning
Conference - Sept 2004
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What is a Sector Skills Council?

• An employer led organisation focussed on the
  development of skills to drive up productivity in
  one of the UKs key economic sectors.
• Part of the skills for business network of 24
  Sector Skills Councils replacing 72 NTOs.
• Licensed by Secretary of State for Education and
  sponsored jointly by the Department for Education
  and Skills and the Department for Trade and
  Industry.

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What is its aim?

• To drive up the skills and productivity of
  employees working within its sector.
• To make sector learning truly demand led through
  the school curriculum, FE, HE and across all work
  based learning.
• To ensure public funds allocated to sector
  learning are spent on what employers need most.

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Who are People 1st?

• The employers All shapes and sizes in both
  private and public sector.
• The trustees 22 representatives from business
  across the industry footprint.
• The business 41 employees based in Uxbridge,
  Edinburgh and across the UK.

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Who do we represent?

• Pubs, bars, nightclubs Restaurants
• Hospitality services (Public Sector) Travel
  services
• Gambling Holiday parks
• Hotels Membership clubs
• Visitor attractions Contract food service
  providers
• Tourism services Conference Centres Events
• Youth hostels Self-catering accommodation
• More than 4 of UK GDP (42bn)
• Over 180,000 establishments employing well over
  1.6m people.

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The case for improving skills

• Lack of Qualified staff
• 15 with no qualifications
• 21 with no qualifications after school
• High Staff turnover 47 in hospitality alone.
• Lower productivity than the European average and
  the USA.
• 78 of employers in sector employ fewer than ten
  staff.

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What are Employers issues?

• The perceived weakness of Vocational vs. Academic
  learning.
• An oversupply of qualifications not fit for
  purpose.
• A lack of clear career and qualification
  pathways.
• Confusion around the purpose of many learning
  programmes.
• Difficulty in finding the training and funding
  business requires.
• Lack of industry clarity around future skills
  requirements.
• Business does not make the link between
  developing the skills of its employees and
  improving profits.

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What are we going to do?Make a virtue of
skills development
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To many in our audience the world of
skills is a complicated place
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Its a whole new language
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Above all else our job is tokeep it
simple
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Our key messages

• Put skills on your agenda (or youre missing
  out!) ? skills success (profit)
• If you have a skills need, talk to us ? People
  1st
• Weve many ways to help, do this to get it ?
  products and services (core income)

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Our audiences needs broadly fall into five
areas

• Voice want views to be put to government and
  educators to create positive change.
• Investment need help to best direct their
  funding and access external funding.
• Standards need the right qualifications, fit
  for purpose.
• Information need research to facilitate better
  decision making.
• Training understand what is the right training,
  where are the right training providers.

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Well be the leader / sign-poster /
facilitator / influencer / enabler / clarifier /
hub / honest brokerOn all sector skills issues
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So what will we do?

• Regional forums
• Industry forums
• Trustees board
• SME taskforce
• Policy group
• Website / e-comms
• Marketing, media relations public affairs
• Conferences

• Voice
• Investment
• Standards
• Information
• Training

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So what will we do?

• Consultancy services
• Brokerage
• Lobbying / public affairs

• Voice
• Investment
• Standards
• Information
• Training

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So what will we do?

• Produce NOS
• Work closely with regulators, funders', Awarding
  Bodies, FE, HE key partners to
• Develop qualification specs, e.g. MAs, NVQs
  SVQs, foundation degrees
• Endorse qualifications, e.g. NVQs
• Map qualifications to NQF
• Certificate individuals where required.

• Voice
• Investment
• Standards
• Information
• Training

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So what will we do?

• Produce LMI, publications reports
• Complete bespoke research projects
• Signpost providers, e.g. Springboard, Learn
  Direct, IIP
• Deliver skills consultancy services
• Advise HE, FE and other partners on workforce
  development needs
• Fulfil general information needs on SSC

• Voice
• Investment
• Standards
• Information
• Training

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So what will we do?

• Produce Register of Excellence of training
  providers
• Identify Career Pathways to show individuals
  what training is needed to acquire necessary
  skills to progress on desired route
• Develop a learning and qualifications framework
  that is fit for purpose at all levels

• Voice
• Investment
• Standards
• Information
• Training

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We will represent employers views on
skills, help them access funding and develop the
qualifications they need as well as provide
key business information and identify suitable
training courses and provisions for their people
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Working in Partnership

• We need to understand your issues.
• Work together on vocational agenda to better meet
  the needs of students employers.
• Drive consistency to better value the currency of
  vocational based qualifications.
• Develop the foundation degree to better serve
  both the employee seeking to develop their skills
  and the 6th form leaver seeking a vocational
  route.
• HE input through our engagement forum.

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Can we make a difference?

• Together with partners yes!
• Employer engagement and support critical.
• Excellent research essential.
• Strong relationships with every aspect of the
  education supply side will be needed.
• Sector Skills Councils are mandated within the
  system to ensure that vocational skills
  development is truly employer led and that is
  what we aim to do.