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INTERVIEW OVERVIEW

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'Interviews are most often lost, when they are lost, during the first two minutes. ... of your application, CV, pen, paper, diary, list of questions with you ... – PowerPoint PPT presentation

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Title: INTERVIEW OVERVIEW


1
INTERVIEW OVERVIEW
  • Interviews
  • Purpose
  • Structure
  • Etiquette
  • Preparation
  • Types and Questions
  • Sample questions
  • Resources

2
SUCCESSFUL INTERVIEW PERFORMANCE
  • ?
  • ?
  • ?
  • ?

3
PURPOSE SELECTORS PURPOSE
  • To find out
  • Why are you here?
  • What can you do for us?
  • What kind of person are you?
  • What distinguishes you from the nineteen other
    people who can do the job.
  • Can we afford you?

4
PURPOSE YOUR PURPOSE
  • To find out
  • What does the job involve?
  • What are the skills a top employee in this job
    would have to have?
  • Are these the kinds of people I would like to
    work with, or not?
  • If we like each other, can I persuade them there
    is something unique about me that makes me
    different to the nineteen other people who can do
    the job?
  • Can I persuade them to hire me at the salary I
    need or want?

5
INTERVIEW STRUCTURE
  • Start
  • Introductions
  • Description of interview structure
  • Puts you at ease
  • Middle
  • About yourself
  • Academic/ educational record
  • Technical knowledge/ Skills
  • End
  • Opportunity to ask questions
  • Closure information on further communication
  • Final handshake

6
INTERVIEW ETIQUETTE
  • Interviews are most often lost, when they are
    lost, during the first two minutes.
  • Remember
  • Appearance hygiene
  • Nervous mannerisms
  • Lack of self-confidence
  • Consideration you show to others
  • Your values

7
KNOW THE COMPANY
  • N.B. Organisations love to be loved.
  • Research, research, research
  • Ask if there is anything they can send you in
    writing about their organisation
  • Go to their website read everything they have
    there about us
  • Go to the library locate any newspaper articles
    or other information about the organisation
  • Check the Alumni database at the CAS
  • Ask your friends if they know anyone working
    there to whom you could talk
  • Become familiar with the organisations history,
    purpose, goals, values

8
BASIC TACTICS REFLECT
  • Know Yourself
  • Abilities, Interests, Values, Personality
  • Qualifications, Grades, Academic Achievements
  • To carry this out review activities
  • Specific Achievements
  • Current Responsibilities
  • Course Work Projects
  • Work Experience - including Voluntary Work
  • Sports, Societies, Social Life
  • Then - What Skills have I gained?

9
Self-Profile
College Time
Personal time
  • Managing Money
  • Take a Risk
  • Speaking in Societies
  • Being on a Committee
  • Organising an event
  • Helping Others
  • Catering for Others
  • Entertaining Others
  • Taking Initiative
  • Managing Time

Work Experience
Academic Time
  • Writing Reports
  • Analysing Data
  • Researching information
  • Retaining Facts
  • Working to Deadline
  • Establishing Good
  • Customer Relations
  • Showing Reliability
  • Working Well with others
  • Being Adaptable
  • Using Languages
  • Communication Skills
  • Financial Skills
  • Interpersonal Skills
  • Time Management Skills

10
TYPES OF INTERVIEW
  • One-to-One interview
  • Panel interview
  • Telephone interview
  • Second interview
  • Question Types
  • Motivational
  • Behavioural
  • Situational
  • Stress
  • Situational

11
ONE-TO-ONE INTERVIEW
  • Easiest to arrange
  • Relaxed
  • Opportunity to meet potential boss
  • Relies heavily on personality and ability of one
    person
  • Panel Interview
  • 3-5 people
  • Each interviewer focuses on different topic
  • Chairperson to coordinate questions
  • Specialist who knows job in detail
  • HR Manager
  • Difficult to establish rapport
  • Popular in public sector (e.g. education local
    government)

12
TELEPHONE INTERVIEW
  • To sell yourself and your skills
  • Take a surprise call in your stride
  • Beware of how you sound
  • Allow enough time
  • Beware of over-familiarity
  • Beware of yes/no answers
  • Dress for the occasion
  • Keep a copy of your application, CV, pen, paper,
    diary, list of questions with you

13
2ND INTERVIEW
  • You are one of 5 of individuals selected from
    original applicants
  • Differ from 1st interviews
  • Length of process
  • Variety depth
  • Emphasis on group/teamwork
  • Wide variety of interview formats
  • Group discussion
  • Case studies/Business games/Outdoor exercises
  • Informal discussion with employees
  • Personality aptitude tests
  • In-tray exercises/Written exercises
  • Presentation skills
  • In-depth interviews

14
BEHAVIOURAL QUESTIONS
  • Employers dont really care about your past
    they only ask about it, in order to try to
    predict your future (behaviour)
  • This type of interview is used by employers to
    evaluate your past experiences behaviours to
    predict your future performance
  • Interviewer identifies desired skills
    behaviours and
  • Structures very pointed questions to elicit
    detailed responses to determine if you possess
    the desired characteristics

15
BEHAVIOURAL QUESTIONS - HOW WILL I PREPARE?
  • Know the skills necessary for the job e.g.
  • Teamwork
  • Leadership
  • Technical Knowledge
  • Problem-solving
  • Planning Organising
  • Communicating
  • In the interview your responses need to be
    specific detailed
  • How?
  • Arm yourself with a small arsenal of example
    stories that can be adapted to any behavioural
    questions
  • Briefly describe the situation, what task was at
    hand, what action you took, and the positive
    result or outcome
  • Frame this as a 4-step process - S.T.A.R.

16
BEHAVIOURAL QUESTIONS AND S.T.A.R.
  • Sample S.T.A.R. story
  • Situation Advertising revenue was falling off
    for my college newspaper, the Trinity Times, and
    long-term advertisers were not renewing contracts
  • Task To address the crisis with an innovative
    solution, devise a plan, and ensure it was
    executed successfully
  • Action I designed a new promotional packet and
    compared circulation of the Trinity Times with
    other ad media in the area. I also set up a
    special training session for account executives
    with a School of Business Professor who discussed
    competitive selling strategies
  • Result We signed contracts with 15 former
    advertisers for daily ads and 5 for special
    supplements. We increased our new advertisers by
    20 over the same period last year

17
SITUATIONAL AND MOTIVATIONAL QUESTIONS
  • Situational
  • You are asked to respond to a specific situation
    you might face on-the-job
  • Designed to draw out your analytical/problem-solvi
    ng skills
  • To see how you handle problems with short notice
    minimal preparation
  • Motivational
  • You are asked about the choices you made and why
    you made them
  • Helps a potential employer determine whether
    there's a good 'fit' between what a candidate
    likes and what the person will find in the
    position on offer.

18
STRESS QUESTIONS
  • Usually to see how you react under pressure
  • Used for positions where you will be facing
    stress on the job
  • Interviewer might
  • Ask you 4/5 questions in a row
  • Act rude or sarcastic
  • Disagree with or challenge you
  • Important to
  • Remain calm
  • Keep sense of humour
  • Avoid getting defensive
  • Take back control of interview by ignoring the
    stress

19
SAMPLE QUESTIONS
20
SAMPLE QUESTIONS
21
SAMPLE QUESTIONS
22
QUESTIONS YOU MIGHT ASK…
  • Can you describe a typical day for someone in
    this position?
  • How will my responsibilities performance be
    measured? By whom? How often?
  • Does the organisation support ongoing training
    education for employees to stay up-to-date in
    their fields?
  • What is the greatest opportunity facing the
    organisation in the near future?
  • What are the traits and skills of people who are
    most successful within the organisation?
  • NO salary, benefits etc. Wait until you are
    offered the job!

23
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24
DONT ...
  • Dont talk too much (get to the point)
  • Dont give a poor handshake
  • Dont fidget
  • Dont be soft-spoken
  • Dont ever lie
  • Dont ask about salary / benefits / vacation
  • Dont wear loads of aftershave / perfume

25
DO ...
  • Do arrive 10 minutes early
  • Do your research, know the job, know yourself
  • Do dress the part for the job, the company, the
    industry
  • Do wait until offered a chair before sitting
  • Do make eye contact with the interviewer
  • Do observe the twenty second to two minute rule
  • Do show off the research you have done on the
    company/industry
  • Do show what you can do for the company rather
    than what they can do for you
  • Do show enthusiasm for the position and the
    company
  • Do stress your achievements and dont offer any
    negative information

26
TAKE ACTION!
  • Start a Careers Portfolio
  • Certificates of education
  • Proof of courses attended
  • List of achievements
  • Contact details for possible referees
  • Details of applications and interview feedback
    etc.
  • And…..

27
RESOURCES
  • www.tcd.ie/careers/students/jobsearch
  • www.gradireland.com
  • www.prospects.co.uk
  • www.jobhuntersbible.com
  • www.quintessentialcareers.com
  • www.damngood.com/jobseekers/tips.html
  • www.doctorjob.com
  • Attend a practice interview! Email careers_at_tcd.ie
    or call (01) 8961721
  • Read Careers Service Guide 2007
  • Read Student Guide to Career Planning Job
    Seeking - Aungier, C. Walker, S. 2004
  • Read Making Wizard Applications, Phillips, C.
    1999
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